The Legacy at Forest Ridge

My grandma loved this place and the staff is amazing! Staff is very friendly and informative all around. You can be asking the front end a question about your family member and they will know how they are and if they have seen them today. Housekeeping is good and thorough. I love the nurse there. She is also amazing and very attentive to the family member. I have had a couple of meals there and all have been really good. I would recommend this location to anyone. My grandma was loved there and well taken cared of.

Reasons to select Legacy: 1) Friendly, competent staff 2) Spacious rooms with fridges and individual bathrooms 3) Appropriate and fun activities for the residents 4) Very responsive to needs and questions, particularly involving handyman/repair work and business office 5) Pleasant and convenient location A Place for Mom was great to work with! I would recommend Legacy to others.

I came in to the community as a Hospice aide and was blown away by the staff. Everyone I spoke to was knowledgable about the residents. I was amazed to see how lively the Memory Care was with an activity going and aides painting fingernails on some of the ladies. What a refreshing sight to see.

Legacy at Forest Ridge was a blessing to my entire family. Their respectfulness, professionalism, and courtesy was amazing, only to be surpassed by their kindness. My parents entered their “temporary home”, in the Memory Care Unit about a month apart. The ability of the staff to meet their needs as individuals and as a couple caused me to stand in awe. That was only possible because they have a true calling for that type of work and are willing to connect on a “heart level” with the residents and their families. EVERY SINGLE member of the team was willing to answer my questions, explain things, and help my son and I understand the stages of what my parents were going through. They worked wonderfully with their Hospice team as well. They saw my parents for who they truly were and not as the people the diseases made them seem. That was priceless!! They made my parents feel loved and made their transition to receiving their promotions to heaven as comfortable and peaceful as possible.

My experience with the Legacy at Forest Ridge, where my mom resides is truly exceptional. The caring staff goes above and beyond to provide personalized attention, ensuring her comfort and well-being. The level of care is outstanding, reflects genuine compassion and dedication. The management team is not only professional but also incredibly responsive to any concerns or requests my family has. Overall, the community creates a warm and nurturing environment, making a significant positive impact on my mom's quality of life. I'm grateful for the exceptional care and support they provide.

The staff at The Legacy at Forest Ridge are very helpful, but on the Memory Care side, it is not always easy to get in and out of the locked area. I recommend that they use a door code or some other way to allow the families of Memory Care residents to visit their loved ones more easily. In addition, this facility does not include personal hygiene items, which others may. Housekeeping is weekly and they do a good job, but laundry tends to get mixed up a little. I would recommend The Legacy of Forest Ridge if you live in the area.

We placed our Mom in legacy in July after a fall. Not our first choice but they had a room. As suggested, we waited on pins and needles for several days to visit. We were so excited to see her, there she was with dirty hair, a large bandage on her arm and urine down to her knees. He bathroom was filthy, diarrhea running down the toilet. We were horrified. The food is greasy, salty, sugary and there are very few fruits/veg. We took turns staying with mom until we moved her after 28 days. The memory care area is dark and depressing with few windows. I believe this affects the staff. Worst of all, there’s no one in charge in that area, it’s very poorly managed. The nurse, [name removed], is cold and hard. Would not recommend, ever. Shout out to [name removed], [name removed] and [name removed] who really did try.

The staff at The Legacy at Forest Ridge is helpful and they communicate well with the family. Everything has been great. I would recommend this facility to anyone because the staff is just so friendly. Everyone is willing to help and they really get to know their residents.

The facility is nice and clean and staff are friendly and nice to my loved one. My loved feels safe and taken care of The only issue we have the meals are not nutritious or tasty for seniors with health issues. Thee meals are not Chef prepared as advertised needs to improve . Need more variety activities.

The personnel that work at this location are awesome. They take such great care of my mother. they check on her every couple of hours. I love all of the girls there and they love her. I am ecstatic about the way that she is taken care of. The biggest complaint I would say is the food. I would most definitely recommend Legacy at Forest Ridge.

Overall its convenient and great staff. My Aunt has Dementia and the staff ensured she was safe. Though it was my error I was disappointed that the clinical staff didn't notify me that I didn't include eye drops that were critical for her Glaucoma. I could have arranged to get them to her if I had been notified. Secondly because my Aunt is stubborn about bathing I asked the staff to have her bath Saturday night so we could pick her up for church at 9 a.m. on Sunday. I was assured she would be bathed and dressed on our arrival. I was disappointed that neither were done. I like that they cater to the client but my Aunt will always opt to eat in her room and that's not always the best. I spoke with the staff about my concerns and they were apologetic and accepted responsibility.

We are completely happy and satisfied with The Legacy, and I've already recommended them to others. We tried them out as respite experience, and that was wonderful. We were so happy we went permanent. The care has been great. Recently we were able to reserve a dining area for a few hours to have a family celebration, and it was all very nice. I'm very happy with everything here.

The service has improved since my loved one entered the community. At first they were short staffed, and they have hired more employees and continue to hire, their service has improved. The staff care, and they take great care of my loved one. They are open to hearing from the family and addressing our concerns and getting them resolved. This includes the day to day staff, management, and caregivers. The food sometimes arrives chilly; however, the community is trying to improve on this.

We are so pleased with them. They take great are of our loved one. The facility is always clean, and it's a homey, warm, caring, and professional environment. The food is good overall, although I think they serve too many starches. For instance, they'll serve mashed potatoes and corn, and I would prefer mashed and some type of green or salad. The activities are good - they're always doing things. Sometimes they're a little short-handed, but they still do a great job. I would definitely recommend them to other families.

We've experienced nothing but good things. I like the attention and concern they give to my mom. Cleanliness is great. The outdoor spaces are kind of limited, with no paths to take a walk, etc. But there's an elementary school right next door, and they can watch the kids play if they want to. I'm happy to see that Covid restriction are relaxing.

This is a fantastic community. They provide an atmosphere that feels like a cruise ship. The staff make sure that the residents are comfortable. They are willing to work with the family no matter what time of day it is, and they go above and beyond to resolve issues for the family. My loved one loves being here. They have a hair salon on site for the residents to take advantage of, along with other activities. The nurses and staff are awesome. They are responsive to calls, questions, and concerns.