Sodalis Windcrest at San Antonio

Came by to tour Sodalis in Windcrest and my first impression was that it is very clean and smells amazing. I was scheduled a tour with [name removed], the sales person, and she happily greeted me at the door when I arrived. She was very sweet and patient with me and answered all of my questions. The community had activities going on and the residents looked like they were having so much fun. I plan to move my mom in soon!

Lovely, welcoming environment.[name removed] went over and above time after time to answer our many questions prior to the stay, and to assist us during our stay. She is just awesome! Took a while to feel settled, but once done, needs were met, care was great, food was excellent. Staff is friendly and went out of their way to make us feel comfortable. I would definitely recommend Sodalis and am so glad it is there if we need it in the future

Facility is clean, staffs are friendly to residents, & Med techs are assisting residents needs of medication intake well. Sodalis Senior Living have variety of activities and planned well. They do not provide hair care.

Took 7days before cable was connected, never met the leads of each section as identified in agreement, Workers used emergency exit next to [name removed] room all day and night triggering alarm, although [name removed] paid extra, it took 30 min to no one never showing up to assist her. Residents rooms need to be cleaned more than once a week, [name removed] room was dirty every time I or guest visited. I would clean every time I visited. Note: [name removed] was paying extra, but was struggling because when button was pushed it could take anywhere from 30 minutes to no one never responding. This is a nice facility, but it appeared it was UNDER STAFFED. [name removed] became so frustrated she left and went to another facility.

My Father who had recent back surgery was a resident for about three months. Prior to him moving in I inquired about physical therapy services at Sodalis. Management said they don’t have staff on site to provide therapy but they are contracted with a third party company Empower Me which would come to the facility and help my continue the healing process with therapy. He never received any type of physical therapy as a resident of Sodalis.

I would absolutely recommend Sodalis Windcrest at San Antonio. It's small enough that my Mom is well tended to and cared for. I do wish that there was a deeper cleaning in the apartments and that they would have the front door manned constantly. But these are small compared to how much better my mom's life is. And the food is great - my mom has gained 15 pounds, which she needed badly.

It has been a positive experience. Initial impression was that it is very clean. I would recommend to other families.

We visited the facility and were impressed with how clean the facility is and how sweet the smell was. It reminded me of baked cookies. I loved the interaction that I saw between the staff and the residents. I was highly impressed by the executive directors attention to detail while dealing with memory care residence. I am looking for a placement with memory care for my mother.

The experience is good. The staff is helpful and friendly. We picked this community, because of the overall atmosphere and interaction with the prior ED and sales person. I would recommend to other families.

The staff at Sodalis San Antonio are absolutely exceptional. My mother has been a resident here for a few years and everyone treats her like family. Their attention to detail-knowing each resident on a personal level as well as the family members means a lot to me. My mom and I don’t have family here and this ladies have become that. They all call me personally when events are taking place or when mom is not feeling well or has to be sent out. They visited her in the hospital when she had a stroke and they just love on her and keep her happy. I’d like to personally thank [name removed] , [name removed] , [name removed] , [name removed] , [name removed] , [name removed] , and [name removed] . This place is what it is because of each of them.

My loved one said that people were taking her things. At first I thought it was just some memory issues she was having but then I went to visit and other people were wearing her clothes, had her blankets, sheets, etc. She had no linens when I went over there and I sent her with 3 sets. Whenever they do the laundry, she is not getting her things back. When they moved my loved one from the room she was in to a new room, they did not take all of her furniture and put someone elses things in there. They do a lot, but I do not think she is getting what we are paying for. I am hoping things will improve, it is a very nice place and has a lot of potential.

They were very accommodating when we transferred from another facility to Elmcroft (soon to be Sodalis). And they let me do interim daycare for several days and didn't charge me for it, which was very helpful. I was so grateful for that. The staff are great. I just like their personalities. They're very helpful and answer questions in a timely manner. It's always stressful when your loved one with dementia can't communicate to you what's going on. But they've made me feel like I made the right decision. I think it's a good value, and hopefully that doesn't change with the upcoming change in management/ownership.

They staff in general have bent over backwards to make my sister happy. I have phone numbers to text various staff members, and when I've used them, they've responded immediately. Sometimes they serve wonderful food that my sister loves, and other times they serve things she doesn't like. But overall the food seems to be good. And the resident rooms are very adequate.

My aunt has no complaints she has been there for 3 months. They have activities like card games, happy hour, little table games for the residents to play. They also have art classes and my aunts paintings look really nice. They are also currently being bought out and changing management at the end of this month .

Very personable tour guide. Will work with you and adapt for your loved one. This is a one story facility. They have 40 clients which I like the small number. Great menu choices, lots of activities. Minimum respite care of 14 days but there are good reasons for that. They arrange any therapy needed and want to ensure your loved one is comfortable and gets the care they need. They have a monitoring system that is state of the art.

When we were able to go and visit this community is was kept pretty clean, and the value is much better then the previous community our loved one was at. Our loved one is receiving hospice and we are very happy with her care. The friendliness of the sale marketer and the director really stood out to us, they were very nice as well as the inclusive cost.

We chose this community because they were able to offer respite and short term care for my dad. The caregivers were good, they were helpful, kind, and caring. The activities were okay, my dad didn't participate in many. I would recommend this community to other families.

Elmcroft is a safe, friendly , caring, and cost effective community. I like the great communication lines, if things something I need to know they call me right away. The call me weekly and send a weekly email with updates about the community and my mom. My mom is happy and likes it there. It take a lot of pressure off me knowing she is safe and well cared for. My mom loves the food and she really loves the chef. They other a lot of activities and modify them to fit the residents physical and cognitive abilities. I just can't say enough good things about them.