These ratings on how they have been treating mom and myself when I'm there. The staff now is pretty good. They treat mom like she is their mom and the only issue is they have gotten caregivers who don't have experience and leave after a month or so and don't like to be told what to do. My issue is with [name removed] and the director turn over (third director in 2+ yrs). [name removed] is awesome and so is the hospice care.... Read more
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
7.8
Review Score
Review Score
68 reviews7.8
Out of 10
5 star
61%
4 star
20%
3 star
5%
2 star
6%
1 star
11%
A Place for Mom has scored The Heritage at Twin Creeks with 7.8 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, The Heritage at Twin Creeks has 68 reviews with an average "overall experience" of 4.1 out of 5.
3.8
3.9
4.5
3.7
4.1
4.6
3.6
The community at The Heritage at Twin Creeks is very updated and new. The tour staff were very friendly and took us around the community. It was apparent that they have a very clean facility. They were very knowledgeable and courteous as they explained the services they offered.
4
4
4
4
4
The people at The Heritage are nice and helpful. The community looks good and seemed clean. The price points were higher than the community we chose. This is a new community and while we were there it felt like there was no one there.
4
4
4
4
4
I am really pleased with the community for trying to make it right for us. It has been difficult with the change and the staff are willing to make it a pleasant experience for my dad and the family. I like that he is able to get one on one care because there is not a lot residents. The place is brand new and they keep everything clean. My dad has tried some activities and they are working on getting more available in the memory care. He is eating well with the help of staff who monitor his eating habits and he gets variety to choose from. I would recommend them!
5
5
5
5
5
The Heritage at Twin Creeks is a brand new community so they are going through some growing pains. The staff are nice and helpful. My dad is doing great and has started participating in some of the activities offered. I would recommend this community.
4
4
4
4
4
We toured this community and the main reason we did not choose this place for my dad is that they only had 2 bedrooms available. The first one was a one bedroom that faced the street and the other was a small 2 bedroom that did not look like it would house his furniture. The staff during the tour were great. The setup was nice and they even have a bar and offered a happy hour.
5
5
5
5
4
New community needs time to get their organization under a consistent care structure. Everyone is very nice and helpful. Again new is not best in time they will get there. Right now organizing and consistency is definitely not their strong quality.
4
3.5
3
3
3.5
This place was great may be in a runner up area
5
5
5
5
5
With only a few residents to care for so far, this facility is excellent. They are attentive to the residents and my parents love the food. The apartments are big and tons of closet space. I like that they have a kitchenette without a stove. A microwave is all they ever need. The only thing I would change is the communications. I don't know when the podiatrist or other doctors are coming, and I would like to know so I can be there.
5
5
5
2.5
4
See what the neighborhood has to offer and what’s nearby:
The Heritage at Twin Creeks offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored The Heritage at Twin Creeks 7.8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (214) 509-9005 to reach a resident at The Heritage at Twin Creeks.
To reach a resident at The Heritage at Twin Creeks call: (214) 509-9005
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