Oxford Grand at McKinney

The quality of care got a 4 because the needs of people in memory care are high and at times there did not always appear to be enough staff. The staff themselves were kind and caring. Rooms were extremely small - too small. Good doctor care-staff could order supplies directly including meds.

Overall Oxford Grand at McKinney is a very good place. They have kind staff members working there, and there are many different activities for the residents to participate in. However our loved one does not like the meals that are prepared. We would recommend his community to other families based on the experience we have had so far.

Overall it's nice, but I kind of feel like when something goes wrong or my loved one progresses I'm supposed to find a solution. Sometimes they seem like they've never seen this before. Certain staff members are great, others not so much.

Things with Oxford Grand at McKinney have changed, and not for the better. When there was a change in the general manager especially. We would recommend this community to other families, however it would have to depend on their situation.

We decided on Oxford Grand because the location was good, the staff were all very friendly, the price was high, but it was better than others. They also had space available whereas other places all had waiting lists. I do know that right now there is a waiting list here for memory care. The staff seem to be very kind to [name removed] and they definitely include him and let him know when there are activities going on and encourage him. He is doing more here than he did in independent living. He really likes the food and he is healthy and care is good, that is all that really matters. I would recommend Oxford Grand at McKinney to other families.

The staff has been attentive to my loved one's needs. The community is clean and well-staffed. The community has fulfilled all its promises to the family and our loved ones. The community has several options for the residents to choose from for meals. There are lots of activities for the residents to participate in, and the staff is good at trying to engage the residents in the activities available. The activities team is the biggest I saw during all the tours of the communities.

Oxford Grand at McKinney is a good facility, you just have to stay on top of things and be an advocate for your loved ones.

I love them. My loved one is in memory care, and they are so good to her. The staff and administration are amazing. The caretakers really do care about the residents. It's very clean and well-kept, and it's a very pretty place. It's a very friendly atmosphere. It's one of those places where you feel comfortable knowing that your loved one is there. I go there all the time to visit, and they don't mind at all.

The community is very responsive and open to feedback. Communication is great between the staff and our family and they send me pictures of mom on her walks. I would recommend this community to others.

Overall, we have been absolutely thrilled with this community. The administrative staff and the nursing staff are excellent. They are so responsive to my questions and concerns as well. The caregivers are super kind. The food is good with a good variety offered at each meal. The residents are happy there. During COVID, they have done an excellent job keeping the residents in the assisted living safe. We chose this community because of the feeling we got when we walked into the building. It is light and bright and the residents are all out and about in the community. Everyone there was so warm and welcoming. We are so pleased with this community.

All of the staff at Oxford Grand are fantastic. They treat my mother like she is royalty, from the Director to the servers. And the food at the facility is very tasty for mom and for me. We have had quite a few dinners with her there. The activities they have are right up her ally, from Bingo to Wheel of Fortune to Domino's. I would recommend Oxford to anyone wanting to place a loved one here.

The Oxford Grand has been excellent. I really wanted my loved one to be somewhere cheery and bright. The Oxford is just that. Their foyer is big, open, and grand, and the community itself is bright and beautiful. The staff is helpful, caring, genuine, and they take really good care of my loved one. They have so many activities each day, and my loved one really enjoys the food here. I love that they were so thorough with me during my tour, and they have done an excellent job making my loved one and our family feel welcome. I would absolutely recommend them.

Visited, not for our family as many activities are on the second floor and Mom is not comfortable with that.

Do not understand why you would choose to put most of your social activities on the second floor of an assisted living facility. The potential for someone to be at a social activity and not be able to get out in case of a fire is entirely too likely for our family!

We were in this community and was treated like no one should be treated. They dropped the ball on lots of things. Was told to get out after medicaid stopped paying and didn't give me enough time to find another community like 2 days only. I just think it was unacceptable for them to be this way I was told I would receive a callback after all this happened and NO call back just a frustrating experience with this community. They said my mom was combative in one report which wasn't true I wouldn't recommend this place to anyone. I give them 0 stars out of 5

After touring at different communities I started to realize assisted living was too expensive for one on a fixed income. There are not many respectable options. The community looked very nice but it was just not a good fit because they were too expensive. A Place For Mom is great and I appreciate their services, it is helpful.

great,new,studio3.100@month wonderful place,great lunch,nice staff,good activities,brand new feeling,just hope they can work and help my mom?

My mom has been very happy since she recently had made the move into this community. The staff have done a wonderful job at helping her making a smooth and comfortable move in her new living environment. She has had no complaints and has recently been getting more involved in the activities they have throughout the week. Overall we are very happy and would defiantly recommend this place.