The Harmony House of Ocala

The community is lovely and a small community. The staff communicates very well and really accommodates my loved one. I know my loved one is safe. I would recommend this community to others based on my experience.

I cannot say enough about how wonderful Harmony House is. During the past year all of the employees I interacted with - from the Executive Director to line staff, were helpful, warm, caring and friendly. Calls were always returned in a timely manner, and the couple of concerns I had during my mother's stay were resolved immediately. The medical care provided by the Nurse Practitioner is excellent. The facility is clean, the rooms are spacious and the meals are good. My mother thrived at this facility and was very happy there. The Executive Director, Paul, is exceptional. Words cannot express how grateful my family and I are to Harmony House for providing my mother with the best possible care. I would highly recommend Harmony House to someone in need of a secure memory care facility.

Our Mother lived at Harmony House for about 3 years. She had cognitive dementia and could be challenge. She had been at another home in town and it was an awful experience for her and for us. She fell constantly, the staff did not how to deal with her etc.. That all changed when she was transferred to harmony House. Paul and the Staff at HH know how to deal with people with Memory challenges. While living there she felt safe, rarely fell, was cared for and thrived . Her dementia did not worsen until toward her transition. They have activities the residents can participate in . I live across country and Paul and the staff were great about keeping informed if something came up or if they felt she needed to hear from one of her kids.

Toured Harmony with a salesman. As he showed me around the facility, a lost scared resident came to us & asked to be shown to her room. He directed her two corridors away. About 5 minutes later the wandering lady returned still confused. Again, he directed her. Feeling sorry for her, I asked the shaking woman if she would like me to show her to her room? Thankfully the lady said “would you please”. I walked the lady to her room which was locked, then took her to a nearby office where the employees rolled their eyes exasperated at the poor lady. I went back to the salesman who was waiting 2 corridors away to continue my tour. Really?!! This is supposed to be memory care & no one wanted to help her? Harmony isn’t compassionate or caring. Not a place for my relative for sure. There are better places that are the same price.

Toured Harmony with a salesman. As he showed me around the facility, a lost scared resident came to us & asked to be shown to her room. He directed her two corridors away. About 5 minutes later the wandering lady returned still confused. Again, he directed her. Feeling sorry for her, I asked the shaking woman if she would like me to show her to her room? Thankfully the lady said “would you please”. I walked the lady to her room which was locked, then took her to a nearby office where the employees rolled their eyes exasperated at the poor lady. I went back to the salesman who was waiting 2 corridors away to continue my tour. Really?!! This is supposed to be memory care & no one wanted to help her? Harmony isn’t compassionate or caring. Not a place for my relative for sure. There are better places that are the same price.

We went on a tour here and this place was not as nice as some of the other places that we had been to. The staff answered all of our questions and the community did look nice. It just was not the right place for my husband.

It has been a bit of an adjustment for my mother here at this community. Overall I know she is safe and in good hands. The community looks great, they do very good job with making sure her room and the community are well maintained. They have a wonderful staff here, they are caring for her very well. There are nice activities offered, they really encourage the residents to be active. There is lots of space for the residents to walk around. Also it is a locked down facility, so I know she is safe. This is a nice home I would recommend it.

Janet Soto was extremely helpful in answering question, guiding us through the paperwork, and even spent time my Mother's first night in the facility, getting to know her. I can't say enough for what she did to make my mother and us feel comfortable in this transition. in the beginning the path was a bit bumpy, but I think that common with any new change to ones envirnoment.

Older building, but care seems to be good. Nice rooms, clean. Received good info from TonyLynn, the ED.