The Harmony Collection at Hanover Assisted Living and Memory Care

This was a place my sister choose I have only seen the place once and I really have not been impressed with the level of care she is receiving. There doesn't seem to be any real plan to engage her. My sister has been told if there are any activities in the assisted living community that she is welcome to escort her over to participate. I really don't feel that my sister should be one escorting her. I would not recommend this place. They are fine with my Mom sleeping all day and only help her with a bath 2 x a week

memory care has much less activities/ mostly tv

The staff truly love their work, and they like the director. They're very helpful. It's difficult to get ahold of the head nurse and medical staff on the phone though. But they've all been wonderful with my dad. The food options look great. The facility is wonderful. It's just small enough so that it's not overwhelming. Everything is clean, neat, and nicely decorated. The apartment is spacious for the cost. They have a track to walk on and outdoor space that my dad enjoys. At first I was concerned that it's right on a busy road, but that doesn't seem to bother my dad at all. He likes sitting in the rocking chairs out front.

The Harmony Collection at Hanover Assisted Living and Memory Care would be a good place. Another family member is in need of memory care, and her family is looking into Harmony right now. Communication between the community and our family has been fair so far. The move-in process was fast and easy, and the staff were helpful. They have a lot of things to offer, I'm hoping my sister will get involved in the activities. There's plenty of space, and they have a very nice dining area. My loved one has only been there for a few weeks, but I would recommend them to others.

We chose The Harmony Collection because of how close it was to home and also it is a very nice facility. Mom had a suite with her own bedroom and that offered her the privacy that she wanted. Overall I think it is a good place and I would recommend it to other families.

Our family had a wonderful experience, we absolutely loved every single one of the nurses at The Harmony Collection. We could not of picked a better place for our loved one, there was not one red flag and not one thing to complain about. The staff and all the nurses and management were so compassionate and kind. The head nurse could not of been better, when our loved one fell and ended up in the hospital, before she was transferred to a hospice home (which was beautiful) actually came to the hospital to check on our mother. When our loved one passed, after the funeral they showed such genuine compassionate and love towards our family. They had wonderful patience with her during the [days removed] she was at The Harmony Collection. Our mother was happy, thriving and well cared for.

The staff members have been so great, they are on top of everything and keep us informed. Our loved one is never hungry, she cleans her plate every meal time. The staff are very accommodating when it comes to the things she can and cannot eat. We really like how this community is right across the street from a hospital. Everything is included in one price, not just meals and room and board but also the level of care.

The facility is beautiful, well maintained and up to date. It is also not to big and not to small, and its centrally located. We thought the onboarding process and even the exit process was very accommodating. They are understaffed so at times the care services and basic needs weren't responded to in a timely manner

The community did a great job taking care of my loved one. She was there for a month and then was able to go back home on her own. I would recommend this community to others based on my experience.

The community doesn't have enough staff. The Harmony Collection is a nice place. It takes forever for my loved one to get their meals, and sometimes they don't have the food my loved one ordered. This all recently started after the COVID restrictions lifted.

I would recommend the community to others for their loved ones. The friendly staff and everything is brand new, and they are accommodating stands out to me. The community is working on creating a menu for vegetarians.

It's definitely the place you should choose. It's a beautiful facility, and it's newer. The staff, the nurses, even the people that live there are all very nice and friendly . My loved one has already made new friends. We're absolutely in love with it. It wasn't our first choice. My family actually wanted somewhere closer to my other siblings, but as it turns out, we're all happy and feel like it was meant to be. It was the best choice, and it just worked out for some reason for his benefit. My loved one is extremely happy there. He raves about how good the food is and is always telling me what meals he's had. And he's been a picky eater most of his life. They have two fitness centers, one on his floor and a larger one one the main floor, and he's doing physical therapy and exercises three days a week. All the places we looked at were very comparable for the services we've needed. And Harmony has done an excellent job with any concern or need we've had. So I think we're definitely getting what we're paying for. It's a great location, near medical facilities like doctor's offices and a hospital, and we've already found a physician nearby who actually comes out to the facility to see our love done. That has been huge for us. He's been completely reevaluated and is taking less medication than he was before, yet he's in better health than he's been in a long time. And having them manage his medications has been a godsend and a blessing.

We chose The Harmony Collection at Hanover because my mom had been on a tour of it years ago and she knows a lot of people there. It was also the best value that we found in area. She has a room that is about 450 square feet and she is very happy with it, it has a kitchenette and a very large bathroom. I have been very pleased, they evaluated her when she moved in and took her off of a bunch of medication and that has been really helpful. I would definitely recommend to other families who are looking.