The Gardens of Waterford

I would recommend 100% because of everything they offer. The price is the highest I've seen but since they take Medicaid it ends up working out. We picked this community, because they could get my dad on Medicaid after his private pay money was gone. It had the best facility I had seen. Lots of activities, lots of staff great food and very pretty both the grounds and inside. Plus there were options for him if his condition worsened. It was the best of both worlds and not a dump like a lot of places.

This place felt more like a 55 plus community. The roads are poorly maintained. There is a lot of construction. The villas are noisy. There is no sense of community. The villas are contemporary and they have a lot of space.

I have lived here for 5+ years. The food is by far better than other places I've been. Staff are friendly and very helpful. This is Alden's main campus and the grounds are beautiful. Festive holiday decorations make this a very homey atmosphere. I call this "home".

A nice place to call home. Clean and good food. I’m well taken care of.

Admission experience: It was fine, good. Nursing care: Very professional. Staff courteousness: They are fine. Housekeeping: It's very nice and clean. Food service: You have to remember you are asking questions about a dementia patient so she doesn't really say much, I'm not sure.

Admission: It was wonderful. Nursing care: Wonderful Food services: She loves it Staff: Very very nice, very good Housekeeping: Oh its so clean, so nice

It's a lovely place to live. Food and presentation of food is very appetizing. Staff is fabulous and they make you feel comfortable - Thank you for all that you do!!

It was very nice. She loves the food. Excellent.

The room was ready, people did their best to make him feel welcoming, they were really wonderful. He wasn't so happy but that's just him. My interactions with them has been very good. As far as I can tell he like the food, he was somehow under the notion that he was suppose to pay for the food, it looks like a restaurant so he just assumed. I told him to eat indulge and enjoy. They have been exceedingly courteous. It's clean, they did come in yesterday to clean. I help keep clean here and there, I take out the garbage and straighter things up a bit. I am not going to get to be there everyday starting next week. How does it work? Do they take out the garbage everyday? Do I need to do anything to make sure things are being cleaned

My dad has been there for 18 months, so we know everyone and how things work. If we didn't like it so much we wouldn't let her move in. You know my Mom doesn't need much help, they always do their part, they are very nice and helpful. The food there is excellent. Everyone is always nice. The housekeeping is very good.

Everything was great! Very good, very friendly and nice. my loved one seems to enjoy the food. They've been very nice. The facility looks great, she hasn't been there too many days to know how they do with her room, it's very clean so far.

My sister moved here and was here a very short time before she died. When we got the call from hospice the whole family came down from Minesota to be wtih her. The staff at Alden Gardens was incredible. They took great care of my sister. Compassionate and prompt. They also were outstanding with the family, making sure we had everything we needed and even fed us. They seemed to love feeding us, like staying with mom. Can't say enough good things about this place and it's employees.

This is a great Place!!! Excellent staff and great wait staff. The food was tasty and great variety. Would definitively recommend. Would move mom in but it was too far.

We toured this community. We did not like the community due to they asked for a deposit. We did not move in and they will not give us our money back. We liked the community, but can not recommend families to this community due to them not willing to work with families if they do not move in. Families might want to ask questions before making the decision to move into this community.

This was a nice tour for my parents. The staff was nice and were able to answer the questions that they had. They offered a menu and them variety. They offered good activities. that, my parents, would have enjoyed. I would recommend that others tour this community for the care that is received for their family member.

This community was very nice brand new. The staff was all very nice people. The place was new, so it was not very full. The rooms didn't have the homelike feel we were looking for but overall the place was very nice and comfortable.

Nice building. The screen porches and the waterfall and swans are lovely. Food is better than average. Would like to see more activities off site.

The tour guide was smart and courteous during my tour of this place. They showed me all around including the bedrooms, dinning room and activities center. They offered me a complimentary meal, but unfortunately i didn't have much time to stay. Overall, i felt it was a nice place with attentive staff.

My father-in-law is doing awesome here. He enjoys his meals and loves that it is a full menu with options if he does not like what is served. They also provide a separate dining table for the family of the resident. The community looks to be always clean. The staff concentrate on getting my dad to walk more, they encourage him with little walks.