The Devon Senior Living

I was very pleased with the care my mother received at The Devon. Her room was cozy, spacious and cleaned daily. The entire staff made it their job to get to know her and communicated with me on a regular basis. Everyone was so kind and attentive, I felt comfortable that she was in good hands. I visited frequently observing and interacting with other residents, all requiring different levels of care. The personal attention paid to my mother was not an isolated occurrence. They all seemed happy, healthy and well adjusted. The Devon is a small facility in a beautiful stone, historic building and does not feel like an institution. It actually feels like "home". Many activities are offered throughout the day that keep the residents stimulated and engaged. I would highly recommend The Devon if you are looking for a smaller, non institutional assisted living facility for yourself or your loved one. It is a great alternative to some of the larger step-down communities in the area.

It was definitely not a place of choice. everything looked old and dirty. Urine smell everywhere. The staff looked very sparse and not engaged.

I am very pleased with Devon Senior Living and their memory care unit. They take excellent care of my mother. I agree that sometimes it does smell especially on the weekends. And also there are many stages of dementia and when I first toured locked down dementia units I found them very depressing with people just sitting around doing very little. This was because at the time my mother wasn't ready for those units. Sadly my mother's condition has progressed their memory center is appropriate for her at this time. She did well in the main area for a long time.

Despicable!! Do not send anyone here!! The memory care unit is a DISGRACE. Filthy, no care plan, not enough supervision. We read the one star reviews and ignored them! LOOK BEYOND THE CLOSED DOORS!!! All of the responses to the low ratings are the same from DSL. It is an insult for the administration to respond to the low reviews. ACTIONS SPEAK LOUDER THAN WORDS!!!!! Look at many other websites for the low reviews.

The memory care unit is awful!!! Someone has to be their voice. We would never recommend this facility and REGRET sending our family member there. The 5 star ratings have NOTHING TO DO WITH THE MEMORY CARE UNIT. The whole place strongly smells of urine, rugs are dirty, consistently dirty diapers and vinyl gloves on the floors, no activities, residents left in front of the television for hours, residents look dirty, their is no regular routine of washing the residents and not enough linens for the beds. The activities and things to do in the main room of the memory care unit is JUST for show and are JUST selling points. The administration just talks and yeses you to death. No one is held accountable, especially the administration. We had read the couple of the one star reviews and we should not have ignored them! I do not want the administration to respond to this review. Actions speak louder than words.

This place is a total disappointment. Smells of urine constantly. People in hallways staring into space. Caregivers only pay attention to residents when family shows up. Horrible nursing care. Would never recommend anyone to live here or for families to chose this place for a loved one. Awful top to bottom.

This facility is ideal for healthy seniors . They get good reviews for the social environment . But for my parent who's health and abilities declined rapidly I would not recommend it for anyone in their mid eighties and older especially with any type of condition mental or physical . They have good salespeople but have misrepresented their facility . Its a large facility so conducive to a person slipping through the cracks . The section on the main floor for the more disabled is best for older people if you do need to place someone at this facility .

We were not impressed with our tour of this community. The staff was very kind, and friendly to my family, and I. However the cleanliness of the community was not good. They could use some improvement went the cleanliness around the facility. We not had felt comfortable with my mother in law living in this community.

Everything is working out very well for my mother at this community. She has adjusted very well to it and we are very pleased. The community is pretty well-kept. The staff has been very welcoming and helpful. They are very accommodating and attentive as well. She is trying some new activities, she has many to choose from. She likes the food, and I've tired it and the meals are very nice. They are caring for her very well and I recommend it.

The Devon Senior Living could improve on their communication a little bit. Just the one-to-one care could be a little better as well. Overall though, it is a good facility to be at, I rate it pretty highly.

It's absolutely perfect compared to where she was. We are ecstatic. The people are nice the place is clean. They take her outside, and she is showered, and hair combed. Things are so much better. They were willing to work with me, and were great about getting her up and back to life. I didn't think we could afford it but we could, and the people are all so nice. Jules is so nice and wonderful.

They do a fantastic job at The Devon. The level of attention, genuineness, and sincerity that they've showed my loved one have really impressed me. They've really gone out of their way to make sure that she stays active and involved. The facility itself is well kept and clean, and they've got all sort of amenities to provide for the residents.

My mom has only been at The Devon Senior Living a short time. However, so far I am very happy with her care, the friendliness of the staff and of the other residents.

We toured this community when we were looking into care options for our loved one. I thought this seemed like a nice enough place. My loved one can be quite a handful but the staff here seemed experienced and professional, I'm sure he would have been safe here. The facility itself was clean and well kept, but it just didn't feel cheery on the inside.

This was a nice community and a very private location. A community more in the center of activity is preferred.

We loved them, every single piece was great. They hung the pictures, everything we needed. They are very responsive, and keep everything clean. Even out of state the communication is good with the family. The size of their apartment is enormous and the service is really wonderful. They are really, really good. They make everyone feel really, really special.

Some days on the food is a four and some days it’s a 2. I’m there pretty much every day. There is an outside area for residents. The staff is very friendly and I don’t have any complaints about their service. The community is a good value for the money.

My Mother was a resident three and a half years. The facility and room were very satisfactory. Attention to maintaining a constant care schedule - bathing, supervision of staff and communication between the facility doctor requires consistent monitoring by the family. Overall the facility lacks supervision. There is only ONE doctor which services the facility and the doctor will not communicate directly with the family. A Sunday visit can frustrate the family when your Mom's care is not being taken care of consistently.

This is a nice looking facility, and the care staff have been friendly. Everyone is willing to listen to my concerns

We only lasted 2 days at Devon Senior Living before the RN there had my mother sent to the hospital and turned out from the facility. So far my sister has sent two emails to the executive director asking for an accounting of why our mother was evicted and when we will be seeing a refund. Tomorrow will be a week and we still have not had a response from the facility. Our next move will be to contact the Better Business Bureau.