The Courtyards at Knoxville - The Gardens

My aunt lives at The Courtyards in Knoxville. Every time I call and talk with her. She goes on about how amazing the food tastes. She says it's homecooked, always fresh and hot, and how amazing the staff is.

My grandparents both lived here for many years. It was a wonderful experience for us and them. Wonderful staff that was very caring.

I recently took a virtual tour of the community. They were very helpful and informative! They made me feel very comfortable even during there times of uncertainty. I have put down a deposit and moving my mom in a couple of weeks. Very excited!

This assisted living exceeds all in the area. The care services rendered to us residents here. The scaring attitude of each employee is very evident. I am pleased to call this my home.

The most wonderful, warm, and caring place. The staff truly care about the residents and care for them as if they were family. The ED, [name removed], is the best in the business. You couldn't ask for a better or more caring director. 1000% would recommend.

When we toured The courtyards at Parkway, we really liked the end of life program. The place was also very sanitary and everyone that we came into contact with was very nice and helpful. It was a great option.

They were really good to my mother. Unfortunately she is too far gone to participate in any of the activities or anything like that, but she liked it and I was pleased. It was a very clean and nice place with excellent friendly helpful staff. I would recommend The Courtyards at Parkway.

When you enter the Courtyard Garden, you can feel the warmth and love your loved ones will receive . The staff has always made me feel like this was as much my home as my Mother's anytime of the day I am welcomed to visit or stay with her all day. Always keeping me informed to her needs and health related issues that might arise . I like that it is a small resident community, It feels more like your families home than a assisted living facility . Mom calls it home and so do I . I looked at several community before we chose The Courtyards and not one of them could compare for our needs. Find out for yourself, best of luck.

The friendliness is a 6 if I could give it to them. They have activities all during the day for the residents. I usually stop by in the evening after work. By this time, everyone is pretty tired. So that could be a reason the participation level is down on activities. The staff does their best with activites in the evenings and they try to include everyone. They play bingo, listen to music, work puzzles, play games, and color. The Courtyards will celebrate one of the residents each month. They get a sign to hang on their door designating them as Resident of the Month. During that month, there is one day set aside to celebrate "the resident." They get their favorite meal served on that day and they have cake -- so it's almost like a birthday party! The staff also displays a bio of the resident so other people can get to know that person. The Courtyards is smaller. 18 people is their max per building. The main living room at West Parkway is a huge sun room full of windows and floods of light. It's very open and airy. That opens into the dining room. They don't have a very large area for the residents to go outside and it may not be completely secure for the wandering resident. That's the only thing I have found lacking. Overall I could not ask for better, more caring hands for my Mom.

He didn't like it at all, this was early on in the process and he understood that we were moving in this direction and he was putting his feet down very hard. I found it a little too formal, a little too cold, but that's my specific personality type.