Trinity Hills of Knoxville

My mother is currently a resident at Trinity Hills of Knoxville and she loves being there. The facility is very family like. The staff is excellent. The place is spotless and it is very friendly. I would recommend Trinity Hills of Knoxville to others.

I felt relieved. They were able to take care of my mom when I no longer could do so. They gave me the peace of mind that I could focus on spending time with her while they took care of her medical needs. I would recommend Trinity Hills and their nursing staff wholeheartedly. They were superb and kind. I picked this facility because of the location, services provided, cost, and it was highly recommended in my research of many facilities I visited.

Trinity Hills was a 5 Star Facility! I would start with the cleanliness, food, caring and friendliness of "all" staff. We couldn't have ask for any better facilities or staff! Excellent in all aspects!!

The facility is very clean and everyone is very nice and very willing to help in any way. The staff goes above and beyond in every aspect, you can tell that they really care about the tenants. The chef's and kitchen staff get to know each person individually to accommodate their wants and needs and the food is very good. Trinity offers dining, laundry, house keeping and also a maintenance department, so they meet every need which helps family. My mom love's it there and we are more than satisfied it's everything that we were looking for and more. They also offer a full schedule of activities every day and really encourage tenants to participate. I really can't say enough good things about Trinity it is more than we ever hoped for and it is listed as number 1at a place for mom. It is absolutely fabulous

Overall, it is a great community with an outstanding and caring staff. We had some initial problems with my sister when she first moved in and everyone pitched in to help us through them even though they had nothing to do with Trinity. At this point I really can't think of anything in particular I would want improvement in. My sister is happy and becoming involved with the activities and community and most importantly she is in a safe and caring place.

My mother was there. She was well attended to and cared for. The activities were great. [name removed] kept them well-engaged. The caregivers were great, especially [name removed]. The facility was maintained and clean.

My loved one loves the food. We picked this community, because of the friendliness, cleanliness, proximity to where it was located, and it's updated. They offer a lot of activities, such as; bingo-singing-arts and crafts. They keep me informed a lot if there is any issues or concerns regarding my loved one. Overall, I would recommend to other families.

Cleanliness: The dining room and public areas deserve a 5-star rating. It is adequate for my apartment but could be more thorough. Staff suffers from caregiver shortness, some days more than others.

The cleanliness and the aesthetics of the community right when you walked in stood out to us - it did not feel like you were walking into a nursing home at all. We also really liked that even though our loved one is a dementia resident, they wanted to start him our in assisted living to still give him that chance of independence for some time. The staff members really did a good job taking care of him and based on the experience we would absolutely recommend this community to other families.

My experience at Trinity Hills has always been exceptional. The caregivers and support staff are excellent and always assist the residents.

Trinity Hills has been a very good experience for my mother. The facility appears very clean, the meals look very good with good variety options, and the administrative staff are friendly and very helpful and professional. Visitors are acknowledged and greeted by most all of the staff. A very good value compared to other local Assisted Living facilities.

My wife has been at Trinity Hills for over 4 years and has received the best of care from real professional caregivers.

It was a great place. The staff were very personable. From the administrator to the housekeeping, everyone was nice and very helpful. If any issues arose, they were handled. It was very clean without odors. I definitely recommend them to everyone.

With exception of a couple of people, the staff that is involved with the residents are very unempathetic and have no knowledge of how to deal with peoples physical and mental limitations. When you are spending around $5100.00 a month you have some expectations. Just being a pleasant person is important to a lot of residents as many don't have a lot of family that visits them . A lot of the employees at Trinity Hilly were there just to get a pay check and were not knowledgeable in their job.

Nurses not taking care of mom. Some of the staff are not really nice to the residents. Sometimes mom likes the food and sometimes she does not. It should be cheaper. Other families, looking into this facility should talk to patients and staff that work there.

I think Trinity Hills of Knoxville has been great. When I call with questions, they never hesitate to answer me to the best of their abilities. They're very friendly. When we're there to visit, they always check in to see if we need anything and say hello. I see them providing good care. The nursing staff are great with my loved one, and they show that same genuine level of care to the other residents - even when they're not aware anyone is watching. And that speaks volume to me. The staff do an awesome job. I can't voice my appreciation for them enough. The lady who did the evaluation during the admission process was very knowledgeable. What they said Trinity Hills would do has happened, and that has continued through since my loved one has been here. It's a great value, and I think they earn every penny.

Right away with our first impression we just noticed the facility itself and all the staff we first met with - we really could not of found a better place.. Our loved one was not able to participate in the activities but when were able to visit we saw just how many activities they had going on. You could not beat the overall value and we would recommend the Trinity Hills community to other families.

They do have a good attitude to work with. It's a really good fit for certain elderly population. Old ladies that love bingo will fit in great. It would not be a good fit for someone who wants more than just bingo and maybe bridge instead. Overall, I think it is a good place.