Sunrise of Cinco Ranch

My parents are loving it here. The community is very exceptional. The food tastes so good, I get every chance to eat here too! They have many activities available and take outings in the limo or mini bus. They are really doing everything right and I have seen a good difference in my parents. The staff seem to like their job and care about the residents.

We spoke with Toni on a few occasions as we were looking into places. She was on the ball and called me often. Some places just never followed up with us, but Toni stayed in contact. They were a little more upscale of a place than was a good fit for us, but when we let Toni know we had gone with another place, she was gracious and happy for us, and even reassured us that we would be in good hands.

After touring several facilities in the area, we found Sunrise to most closely meet the needs of our loved one. The place is beautifully decorated and has a very homey atmosphere. The staff is very friendly and efficient. The residents have a variety of activities to choose from and appear to be engaged. I would highly recommend considering this facility.

It has been quite an experience, they are very attentive to what is going on and they stay in touch and communicate well. If there is a problem or anything they call me and we discuss options on how to make things go smoothly. All of the employees have been very friendly and outgoing. They really seem to enjoy their job.

At Sunrise of Cinco Ranch the cost went up astronomically than what I thought it would be. I was very specific about what the needs of my parents were upfront. I would have liked to record the conversation we had before they got here. It was one of the more expensive going in the door and then they jump the cost 40% once my parents are in. I just don't think that is right. I don't think we will be staying there long unless something is worked out. The facility is lovely. The people are really nice. But because of the price jump I would not recommend it. Also they charge by the day for certain services and then they are not doing those services. I know it for a fact. The staff are supposed to help get them dressed but I am getting them dressed. My mom and dad are very happy but of course they are when they are getting rooms service and living like it's the Ritz Carlton. I realize you pay for luxury but they were not upfront with us at all.

Dad was only at Sunrise of Cinco Ranch for a short while. I was pleased in that time with the facility overall. The staff said he had a good time and dad was always socializing. I would definitely use them again.

Toni was extremely knowledgeable in her field. She was caring and very focused on what would be good for mom. Toni is sending someone to evaluate mom even though she knows we may not choose her place. She wants us to know precisely what we are looking for in a care home. I was impressed with what they do with activities even on a Sat. The residents were engaged and happy. Location may be the only hold up for us with this one.

I had to move my elderly mother to Houston before I moved myself and family. Felt very confident that this facility could handle all her needs in my absence until I could get settled in Texas. They were incredibly accommodating. They seemed genuinely interested in WHO my mother was and what she NEEDED as opposed to how much money was in her bank account (the last facility in Florida was a money-sucker and we didn't get as near as good help as we do at Sunrise!) She has only been there a few weeks, but I can say that the initial interview, tour, and admission paperwork clued me in that this was indeed the BEST place for mom!

2 bedroom, 1 bath, patio?

This is a great place. It's beautiful, and everyone we spoke with was friendly, knowledgeable, and helpful. We toured quite a few places looking into memory care, and this was the one that we selected in the end. The feature that really made it stand out was the 3 level system of the memory care, it was the only place we looked at that had it. Most locations had either a high or low level of care, but our loved one was in an in-between stage and this worked out perfectly for her.

My mother-in-law and father-in-law were there for four years. They have since passed away but it was a wonderful place with a caring staff. It was excellent. I would recommend them any day of the week! The staff were really really friendly and they developed a relationship with all the residents there. When you walk in you felt like you were welcome. They took really good care of the residents.

Largest 2 bedroom is 682sf.

I toured it and I like it--very homey.