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The staff is very caring and supportive. Very nice rooms with utilities, cable, and meals included. Activities and field trips are offered. [name removed] is my family member's favorite staff member. She is always willing to help solve any problem that may arise.... Read more
StoryPoint Louisville East’s craftsman-style architecture is lined with large, glass block windows, allowing natural sunlight to illuminate the stunning and sophisticated interiors. This multi-story community features multiple premier amenities, spacious living options, and amazing independent living services. Residents are welcome to visit with their loved ones in the lovely atrium lobby or take their pup for a walk through the landscaped grounds — the community is pet-friendly after all!
Staff strives to provide members of this community with a low-stress and welcoming environment where all can age gracefully. Professional associates provide regular housekeeping, maintenance, and linen services, so you can spend less time cleaning and more time with the ones you love most. They also offer complimentary transportation services to and from local attractions, shops, and country clubs, allowing you to continue practicing your favorite hobbies. Delicious and healthy meals are prepared daily for breakfast, lunch, and dinner. Multiple menu options are available at each meal, so you can pick your favorite entree every time. Savor every bite while chatting with friends in the elegant restaurant-style dining hall.
At StoryPoint Louisville East, you decide what level of care you receive. Emergency response services are available 24 hours...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.3
Review Score
Review Score
89 reviews9.3
Out of 10
5 star
44%
4 star
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3 star
8%
2 star
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1 star
3%
A Place for Mom has scored StoryPoint Louisville East with 9.3 out of 10 using our proprietary review score based on 22 reviews in the last 2 years. Over all time, StoryPoint Louisville East has 89 reviews with an average "overall experience" of 4.1 out of 5.
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Current changes are a bit concerning. Rates are going up. Food service is suffering, while management is changing. A secure place is what the elderly are paying for. Food should be compatible to their palette .
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Response from StoryPoint Louisville East
March 5, 2015Hi, I'm Katie, I work at Holiday Retirement's Home Office. I'm sorry to hear that you're unhappy with recent changes at Oxmoore Lodge. Although we have little control of the market value of our apartments, we do have control over our food service. Please feel free to call us at Home Office directly to share any specifics on how food service can be improved at [removed]. Thanks, Katie
My mom is really happy at Oxmoor Lodge. The accommodations are really nice as well.
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They are clean and the personnel is friendly. The services are good. They have activities, and could maybe use a little more variety, but we aren't too interested in those. I would like for them to change their policy of having you eat at the same time without any variance, we must eat at a specific hour instead of a window of time.
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The common areas are kept clean. They have cleaning staff that clean the tenants apartments and they do a crappy job. They don't really clean, they just run the vacuum, I have to mop the floor, and clean the bathroom. This is an independent apartment. They only provide "housekeeping", meals, and activities. They presented that would be able to help with diet, or medication reminders, they don't help with that. They don't have enough staff to help with that. They somewhat clean the apartment and they are tiny. The food is pretty good, but it's not diabetic friendly, and they don't help monitor that at all. There seems to have been a lot of false representation. The staff is phenomenal, but the marketing person who gets you to sign on the dotted line. This is a 100% independent community and they have to be able to be 100% independent if they need help with any aspect of living, this is not the place.
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It's has been a very good experience. I've no complain!
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Overall this community does a great job. It's very clean, the staff are friendly, and the service they provide is good. They appear to have a good variety of activities, although that is not something I normally participate in. The one complaint I have is that during my tour they really talked up the food, and it has been a big disappointment.
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Showed flexiblity with woking with our move dates and needs.
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Outstanding facilities and off site activities. Units are very similar to Ponder Creek Estates a sister site. Staff very friendly and atmosphere of place is very homey.
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Again nice Holiday community. Beautiful serene location.
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See what the neighborhood has to offer and what’s nearby:
StoryPoint Louisville East offers 2 Bedrooms, Studio and 1 Bedroom. Learn more.
A Place for Mom has scored StoryPoint Louisville East 9.3 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (502) 425-2402 to reach a resident at StoryPoint Louisville East.
To reach a resident at StoryPoint Louisville East call: (502) 425-2402
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.