StoryPoint Louisville East

The salesperson was nice and helpful in the beginning, however once were ready to move in they were not as helpful. The food is not the best. They do offer daily activities and the community is clean. I would most likely recommend this community.

My aunt has settled into this community very nicely, and everything is working out very well. She likes this community, and we are pleased with her move here. The staff have been very kind, and welcoming to my family, and I. They do a good job keeping everything nice, and clean. This community has worked out very well for my family, and I would recommend it.

My main issue with this community is the activities director as they do not seem approachable or outgoing. They do not offer the best activities. The food is alright and they do have several choices. The community is clean and they clean my apartment once a week. The rest of the staff are nice, helpful and approachable. The dining room staff and the driver are very helpful. They have large rooms and the community is affordable. I would recommend this community.

The staff at Oxmoor has been wonderful. The entire staff are helpful. The food is good and they do keep the community clean. They offer daily activities and I would recommend this community.

My grandmother is doing great here. THe staff are wonderful. They have lots to do and my grandmother loves the singing and the bingo. The food is very good and we really like it. The community is always kept clean and neat. My grandmother likes that it is a smaller community.

My mother just moved in to Oxmoor Lodge and to date our experience has been very positive. The staff and management of the facility have all been very kind and responsive to our questions and needs. The facility is very clean and the residents appear to be very happy and content.

[Removed], [Removed] and [Removed] were super nice to us and we really enjoyed the dinner and time we spent with them. However after finding out about Mom's health and possible problems we could not sign an agreement with Oxmoor at the time. We asked them about some issues with their contract and if after Mom's Dr. appt. if we could get out of the contract with no monies lost. [Removed] and [Removed] took it to their corp. office and had no luck, retaining the room until after the Dr.'s appt. or with having an additional clause placed in the current contract., They came back and said it would be best if we waited until the Tests results were back and we knew more of what level care she needs, before going further with Oxmoor. This is where we are at the moment and my brother is looking at other places, that he has heard about from friends or friends of friends! SO this is where it stands at the moment. I do think that if we could have made the deal with Oxmoor, we would be moving in there soon! Who knows, if it is meant to be, it will be. It is in God's hands now!

My loved one is doing very well here. She has not been here long but everything is going smooth. It is very nice and quiet. She has gone out shopping with the community and they have activities available. She likes the meals they make, especially the salads, she said it was terrific. I appreciate the help we got from A Place For Mom, it was helpful.

My mom is doing well here. The staff are good people and they do a wonderful job. Her meals are a good and enough for her. There are no problems with the cleanliness and I have no complaints. I have recommended this community to others and we all enjoy the community.

It is going good for my dad here. The staff are pleasant and easy to speak with. The community is clean as far as I can tell. They have outings every other week and have various activities for everyone. My dad is adjusting and engaging with residents.

My mother is loving her community and she is doing good. The facility is clean in and out and the grounds are impeccable. I like how nice and helpful the staff have been. I have ate lunch with my mom and I think it is very nice, my mom has no complaints. I absolutely would recommend them.

The staff at this community are extremely friendly. I did try the food once and it was ok I have not heard any complaints from my mom. She is still adjusting so she has not yet started participating in any of the activities offered. I would recommend this clean and well taken care of community.

I enjoy living at this community. I only participate in a few of the activities offered. The food is good and they offer a variety of choices. The staff are friendly and they keep the community clean inside and out.

Mom loved the facility. The residents were very talkative and willing to share their experiences with Mom, which was really helpful. Mom is still not 100% sure this is for her (although as a family we agree it is time). She is "sitting on the fence". We loved Oxmoor Lodge's location, atmosphere and all of the wonderful activities that would be available. I will certainly be in touch if this is the facility we choose.

Great facility. My mother in law is very happy there!

A little too expensive. Activities are getting better.

Oxmoor Lodge was the right place for our Mother. I would like to see a little more security like a reception desk.

They were pretty nice. It was just a short stay. She was starting to enjoy the interaction, and eating better. The care service on premises, Brightstar, worked really well and were able to get her to eat. This was one of our top two, and we chose them based on the location, they were both comparable in price.

I lived there for 11 months, and then, a year ago, I moved in with a friend, and am happier now. At "The Lodge",it is really independent living. They provide no care services except calling 911. You can order some care services from various home health care agencies, but the Lodge staff may call 911 for you. The public areas are clean. The residents' rooms are "cleaned" weekly, and the work varies in quality, depending on which staff member is assigned to your room. The tone is set by the Manager, which is a position of high turn over. The first couple saw themselves as cops whose job it was to catch rule breakers. The second couple was warm, friendly, helpful, and great. Many activities were offered, and enjoyed by most residents, although Bingo is not my thing. The food is wonderful, or that is what they market as a high point, but the reality is quite NOT wonderful. It is not diabetic friendly, at all. The portions are tiny, which was fine with some of the little old ladies, but not for this mot large man. Also the quality was very inconsistent. As the apartments have no kitchens, people without cars are going to be hungry. They charge like the places that have services, but one can rent a regular apartment for a fraction of what the Lodge costs. I now share a house and eat very well (on my schedule, rather than when someone else decides when one can eat), for a third of the cost of The Lodge.

They were very pleasant and helpful in our search process. My mom moved in there a couple weeks ago and is very happy. Food is excellent!