StoryPoint Middletown

I would recommend it to others. We were attracted by the price, the size of their rooms, the services like onsite physical therapy, outings, groups (social) and the meal options.

In common areas it is very clean, but for my Mom's living space we would give it a 3. The lady that cleans spends more time sitting on the couches and talking on her phone than she does cleaning.. When it comes to the food the residents complaints are common. Many activities are limiting because of residents lack of ability to participate because of diminished vision, mobility and dexterity issues. The facility is very expensive and we are being assessed a price increase on [date removed]. Monthly rate for room, board and enhanced care is right at [fee removed] per month. There is a huge turnover of staff and residents. Mom has new health care aides every week. We pay for all supplies, meds, etc. They provide laundry service, yet we were assessed an additional [fee removed] last week. Transportation services are available for doctors' appointments on MWF.

My wife and I particularly like the social events like wind down wed and happy hour Friday. Margarita Monday it gives us the opportunity to meet other residents and enjoy a cocktails or two.

I have lived in this community for two and a half years. I have lived in Enhanced Care and Independent Living. This is truly a close community a family and home away from home.

We have been here a year and we really like it. We think the staff is excellent! [name removed] does a great job here.

Me and my husband moved have to this Storypoint residence last [date removed] and since we been living here [name removed] our coordinator and staff has been very caring and attentive to all out needs plus its been very wonderful living here even our neighbors are very caring.

When I found Storypoint, I was desperate to find an independent living community. Storypoint offered everything I was looking for a community. It is quiet and restful the meal are good. The place is kept exceptionally clean. There are activities and day trips. Great place for the handicapped.

I love living here at SP. I feel safe, cared for and loved. Our staff are kind and considerate. Our chef [name removed] is the best. [name removed] out executive, director is kind, compassionate and caring. Love, love, love SP.

StoryPoint didn't take care of my mom's needs - [name removed] was contracted for her care. I think my mom's needs were more than some care workers could handle. She needed nursing pretty soon after being there. I wasn't really happy with the care. She spent more time in the hospital than she did at StoryPoint.

I am blown away every single time I have contact with any employee at Storeybrook! They have made every accommodation to help my mom any time my family has asked. They show genuine concern for her wellbeing. I would highly recommend this facility to anyone!

The management is fabulous! There are so many independent living facilities in the east end of Louisville, that it is really hard to keep the kitchen staff… Especially the chefs. There's always somebody willing to pay more. I don't think you would find a group of seniors that would agree on what's the best food, anyway. [name removed], the Executive Director is amazing. I think they are all seriously overpriced, but really love StoryPoint. She does not want to leave, so hopefully there won't be any more significantly huge increases next year. We are very happy with our decision. My mother-in-law has settled in really well.

For starters, this place is just beautiful and very well kept. A lot of amenities and the staff is super polite and helpful. I was just visiting a resident and I was treated wonderfully and felt like I was at home. If anyone is reading this and needs a place for their parent(s) this is it. Thank you so much for taking great care of my friend.

Toured this place for my in-laws. All the bells and whistles you can ask for. Friendly staff, very clean and neat. We will definitely take the next step.

Dad moved in a month ago. Every time I visit the staff is very welcoming. The place is very clean, no odors. My family loves this place.

It takes too long to respond to buzzes for assistance. Wound dressings are not changed regularly. Face washing and teeth brushing don't happen daily. Apartment hasn't been vacuumed or dusted as advertised. Same entrée is offered everyday during the week. Few vegetables are served.

Activities are great - so is the food. All needs are met.

Staff is friendly, neighbors are great, activities and services are exemplary. Love living here!