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The telephone system- actually speaking with a particular staff member was a bit difficult when a message was left. The director was willing to work with the challenge of Dad's behavioral situation; helping Dad to receive professional assistance.... Read more
Welcome to Story Point Fort Wayne West, a senior living community in Fort Wayne, Indiana. Senior living options include assisted living and memory care. Residents are treated like family, and staff meets you at your level while providing personalized care. You can truly shine at Story Point Fort Wayne.
Assisted living provides a licensed environment for individuals who want to remain as independent as possible while receiving quality care. For those with dementia or other memory impairments, memory care provides specialized services in a memory care setting.
Floor plans at Story Point Wayne West include studios, one-, and two-bedroom apartments. Apartments feature wheelchair-friendly spaces with walk-in showers that have safety bars for extra support.
To explore the licensing information and compliance histories of senior living communities in the state of Indiana, visit the Indiana Health Care Providers Consumer Reports directory.
11 Signs It Might Be Time for Assisted Living
Learn more about the Best of Senior Living awards and this year’s winners. See all 2024 award winners.
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.6
Review Score
Review Score
89 reviews9.6
Out of 10
5 star
72%
4 star
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A Place for Mom has scored StoryPoint Fort Wayne West with 9.6 out of 10 using our proprietary review score based on 34 reviews in the last 2 years. Over all time, StoryPoint Fort Wayne West has 89 reviews with an average "overall experience" of 4.4 out of 5.
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Currently staffing has improved and seems very attentive and responsive. Hopefully that will continue. Communication between management and family has also improved. [Name removed] has always been very responsive and great to work with.
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We are so happy to have found Story Point FW West when it was time for our parents to make the move to assisted living. The facility, services and staff are top notch! Both parents are enjoying the great meals prepared for them and all the activities they are able to participate in. We don’t regret our decision at all!
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Transferred my cousin, who has dementia, from another facility. Last year, she was in a "memory care" unit at another facility. The staff were not at all trained to truly handle dementia patients. Story Point Ft Wayne West has an outstanding staff, led by their new director, [name removed]. The care provided to my cousin and the overall operation of the facility has been excellent. This is a staff that seems to genuinely care for one another as well as the residents which provides a very warm and welcoming environment.
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All staff was very welcoming to my father, especially considering he's not familiar with Fort Wayne, it's people or history.
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Most staff are friendly. Some meals are very good and others not so good (better lately). Activities- only attend music and church service.
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Staff- a lot of new staff frequently not always helping others. Like the food now- before not so good. Activities- bingo- love.
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Staff turnover and temporary staff. The meals are getting better and stable help in dietary. Like the scenic ridges and bus trips (when they do them).
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Response from StoryPoint Fort Wayne West
November 21, 2022Hello, Thank you for your 5-star review. We are always working hard to improve our culinary experience, and we are so happy to hear it is paying off. Our Life Enrichment team will be so happy to hear that residents are enjoying the bus trips that they work so hard to plan. We do have incredibly high standards when it comes to the employees that work in our community, and sometimes turnover is inevitable. If you would like to discuss your review further, please call our community and ask to speak with our Executive Director. Thank you.
Food is good when having to cook for so many. I have [name removed] insurance that helps pay. It's good!
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More residents. Communicate to get them to activities.
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Response from StoryPoint Fort Wayne West
November 21, 2022Hello Charles, Thank you for your 5-star review. We are working hard to move in new residents who will hopefully become your new best friend and neighbor. If you know of anyone that is interested in our community, we have amazing referral programs and would love to connect with them. If you would like to discuss your experience, please connect with our Executive Director. Thank you.
Meals need to change the menu, more salads. Married 65 years and they made us a special favorite "peach" pie for that.
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Response from StoryPoint Fort Wayne West
November 21, 2022Hello Clara and Pete, Thank you for your 5-star review. 65 years of marriage is quite the feat, and we are so happy that our Culinary team was able to make your anniversary as special as it should be. You both deserve it. We want nothing more than to provide our residents with the menu items they enjoy. Our Executive Director is here to help anyone make menu changes that best suit their individual needs. Thank you.
Always know my name and so friendly. Food is very good! Love bingo and jewelry craft.
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Made a lot of friends over 4 years. Cleaning carpets more often. Get along great with staff, laugh and tease each other. They love to hear me sing! Take good care of me. Make good soup. I like my vegetables cooked less, they overcook.
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Response from StoryPoint Fort Wayne West
November 21, 2022Hi Sharon, Thank you for your 5-star review. Friends are such a blessing to our lives and bring so much joy. We are so incredibly happy that you found yours here. Also, it warms our heart to know that you are enjoying our staff as much as they enjoy you. For culinary feedback we encourage you to reach out to our Executive Director. They can help provide your feedback to the culinary team. Thank you.
Nice community, good friendly staff. I don't get any care services. Activities- like to play Euchre.
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No data collected
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Under the current administration my experiences have all been very pleasant and feel they will continue to be even better in the future.
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We toured with Story Point Fort Wayne West and it was very clean and looked nice and well cared for. They only had a memory care wing and we hardly saw anybody, all of their doors were shut. I did not think the night time staff was sufficient. They have 1 aid for memory care and a nurse over in assisted living that they can pull over if they need to. For someone in assisted living who does not have any mental problems I am sure that would be just fine, but for someone who needs as much care as my mom does it just would not work.
Response from StoryPoint Fort Wayne West
October 14, 2022Hello, We appreciate your feedback and we are glad you found our community to be clean and well cared for. We do leave it up to our residents to decide what they would like to do with their doors. Additionally, we adhere to state regulations in regard to staffing. Families are also welcome to bring in a 3rd party care provider if they feel their loved one needs additional assistance. If you would like to discuss your review further, please call the community and ask to speak with our Executive Director. Thank you.
Other then the kitchen mess, things seemed to start improving other than them always being short staffed. They have a few dedicated employees who our family loves. However, the head nurse is clueless and our favorite little nurse who seemed to be the only one who knew what was going on was suddenly gone. Has never been back. My mom and several of her friends are devastated by this. We don’t know what happened to her, but all we do know is that we need her back. She was the best and sweetest little nurse we’ve ever encountered.
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Response from StoryPoint Fort Wayne West
August 12, 2022Hi Bob, Thank you for your review. We are honored to have acquired this community and the amazing residents that live there. When transitions like this happen, turnover at times can be inevitable. However, we do everything in our power to keep the most dedicated and compassionate team. We encourage you to reach out to our Executive Director if you would like to discuss further. Thank you.
Our family is very happy with the care my aunt, [name removed], has received at StoryPoimt. Covington Meadows told us she was dieing and the care was much to be desired. We moved her to StoryPoimt and she started eating, gaining weight and walking again. What a big change. Thank you.
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The nurses and caregivers provide exceptional care.
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I couldn't personally recommend Story Point at this time, at least not for memory care. It was a disappointing experience. Based on my experience there was a huge disconnect with what we were told and the support we got at preadmission, compared to what the service actually is. There was an extreme lack of guidance, support, and understanding throughout this process. There's no designated person to support families, like a social worker, etc.. At this point I would not recommend Story Point (Fort Wayne West) for families who are just entering this process, and looking for support & guidance on how to care for their loved one.
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Response from StoryPoint Fort Wayne West
July 8, 2022Hello, Thank you for providing feedback. We are very disappointed to hear about your experience and apologize for the lack of communication and support. We are in the process of rolling out a new memory care program that includes a dedicated Memory Care Director. We would like to connect with you directly to learn more about your experience and how we can improve. If you are interested in sharing more, please reach out to the community and ask to be put in contact with our Director of Aging & Dementia Services.
I moved both my folks in after trying several other facilities in the area and boy am i glad i did! Its just the right size to have everything we needed
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See what the neighborhood has to offer and what’s nearby:
StoryPoint Fort Wayne West offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored StoryPoint Fort Wayne West 9.6 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (260) 625-4025 to reach a resident at StoryPoint Fort Wayne West.
To reach a resident at StoryPoint Fort Wayne West call: (260) 625-4025
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.