Springwood Place

"I moved in to Springwood Place 5 months ago. I sold my 4 bedroom home in Hilliard as I wanted to get closer to my daughters in Westerville and my home was getting a bit hard to keep up. Truthfully, I was a little concerned at downsizing and living in an apartment complex not knowing anyone. It did not take long to realize I had made the right decision. Springwood is so welcoming with many activities and friendly neighbors that I feel right at home. [name removed], the manager, is available for any questions and the maintenance staff takes care of any problems. You can't beat that! I never have to worry about pretty much anything. I have made many friends and joined the book club, exercise class, and many other activities. And now when I see ads on TV for roof repair, lawn mowing, kitchen remodel etc. ...I just look around my large and beautiful apartment and smile. Springwood Place is my home." [name removed]

I became a widow in 2022. I began searching for a new home in 2023. I visited a number of facilities. Springwood is the best fit. I have been accepted by everyone I've met: my new neighbors, [name removed], maintenance, families of residents. The residents are interesting, active,caring, kind, welcoming. Springwood residents produce a monthly newsletter, keep an ongoing schedule of activities, including various card games, instructive classes, Bible study, book club, potlucks, cookouts, men's group, exercise classes, a workout room, going to the Westerville Senior Center for activities and meals, and just gathering as friends. I am now centrally located between my children and grandchildren. Springwood is close to shopping, medical care, downtown, banks, Hoover Reservoir, walking trails, parks, churches, university, churches. I feel safe. Doors are locked most of each day. The surroundings are beautifully kept up. I have a garage. My apartment is roomy, bright, and comfy. I have no regrets!

Springwood place is a comfortable and affordable apartment home for me I moved from out of state to be closer to family and I was so pleased that my daughter found a community for me with great amenities and social space for Seniors. I have a garage and a 1 bedroom apartment with a den which is just right. They fix any issues right away and the management is very accessible to assist. I enjoy the common space and appreciate the learning opportunities that are made available .I can also visit our neighbor property for meals and prayer services.

Good staff (professional, friendly, responsive). Buidling kept clean. Outside kept up great.

Since Danbury has taken over our apts, we are very happy about changes. Requests are tended to in a timely manner. building is sparkling. Manager puts out fun monthly news letter and helps us make Springwood a wonderful home.

Very nice place to live, very safe and secure - grounds are well maintenance. The residents are very friendly and give a feeling of a family. The requests for the maintenance are answered promptly.

The rent here is quite expensive for what you get. They say that these are luxury apartments and they are, however, the maintenance is very lacking. If you put in a request, it takes months for things to be done. We have security lights outside of the building and I brought it up 6 months ago because it was completely dark around the building at night and we did not feel safe. I got 9 of them fixed, but there are still 4 of them out and one is for the biggest parking lot at the building. At night, it makes you not want to leave. It took us years to get them to clean the common area furniture that people are on every day. My apartment is very nice, but there is no food, no medical, it is totally independent living. My air conditioning has gone out already twice this season and it takes forever them to fix. We have a manager on site Monday, Wednesday, and a half day Friday and that is it. Overall it has been a very disappointing experience.

The staff and residence are extremely friendly and if we needed anything done maintenance is on top of it. The only issue is that there are no bars in the restroom. The grounds are very nice and they have lots of activities both done by the community and residence. I would recommend this community to others and already have.

We liked this community and were on the waiting list. It did get confusing when the person we were dealing with was no longer there. The community was nice and the staff were very welcoming. This seemed like a safe community. We had already found another community when an opening at this community became available.

My parents apartment is wonderful but the appliances are a little more low end. There is one young man that does maintenance and he is wonderful. They do not offer a meal plan. There is a library that comes in once a month. The female residents have set up a meeting every Thursday for food and chat. I would recommend this community.

This place is great. I highly recommend it and Mary Kay the manager.

They do a really good job. They are really clean and the staff is very friendly. They don't have a lot of activities, they have a Thursday activity, but that seems to be about it. It would be nice if they had some common areas where the residents could mingle and just have more opportunity for social interaction. They go above and beyond for her. They take really good care. It think it's such a good place.