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My husband was there for six weeks. He was cared for in such a caring way. EVERYONE who worked there was wonderful. Experienced, kind, nurturing, and loving. He had some special needs that were handled in a most professional way. I have recommended this place to several people.... Read more
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7.4
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38 reviews7.4
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A Place for Mom has scored Silver Leaf Assisted Living Fiddlers Green with 7.4 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Silver Leaf Assisted Living Fiddlers Green has 38 reviews with an average "overall experience" of 4.5 out of 5.
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[date removed], my mother passed. [date removed], the facility withdrew $[removed] for payment of November. Requested a refund and told we signed a contract, no refund if the contract is terminated. Posted online of the deceiving wording and received response they would make it right financially. We have not received a refund, told they would only refund if we removed the review and provided a 5 Star rating. Filing complaints with [removed] for deceptive wording in the contract and violation of the Consumer Review Fairness Act. Investigation determined rules or regulations were violated. It also included additional incident complaints and investigations on record for this facility from others. Silver Leaf Assisted Living (Lake Point) has 30 facilities in the Dallas/Fort Worth area. They have no intention to honor guarantees, no professional courtesy or integrity to acknowledge or respond to messaging, they violated the law please tell me how can you trust the care and safety promised?
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My husband was there for six weeks. He was cared for in such a caring way. EVERYONE who worked there was wonderful. Experienced, kind, nurturing, and loving. He had some special needs that were handled in a most professional way. I have recommended this place to several people.
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The staff changes a lot so no continuity in caregivers. People need to spend time with their loved one and get to know the staff. Don't be afraid to speak up if you have a concern.
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Lake Point is a facility with 16 rooms which I think is a plus. They say they have 4-1 ratio caregivers to residents but that's too often not the case. There are no activities and no real stimulation. They do try very hard to make it a "family " feeling. The management is easy to talk with and they try to help with any problems that arise. All in all, it's the best place for my husband.
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I had a very good tour experience at Lake Point Assisted Living. It was a very nice facility. We saw the food and it looked incredible, the meals are all chef prepared. We just did not think they had enough activities to keep our loved one busy which is why we did not choose them.
my father in law lives there and loves the facility and thinks the staff is good! They take great care of him!
My mom lived here and really loved it. The staff, nurses were amazing to her.
Lovely place! My dad loves it here - friendly staff!
I used to live here and it was really amazing.
Wonderful facility! Great location!
My mom loves it here. The staff is awesome!
Great, owner was awesome.
Love the whole place. Staff is the BEST.
wonderful facility and the staff is amazing!
our mom lives here and loves it. friendly staff. clean place. 5 stars!
I am very satisfied with the4 care my father has received at this location.
The staff are always attentive to my mother's needs.
The tour at Lake Point was great. The marketing director and staff were all good people. They had a good way of showing you their community. Of course you hear all the good stuff when you tour, and you don’t get to hear the challenges until your loved one lives there. But we liked what we saw on the tour.
Response from Silver Leaf Assisted Living Fiddlers Green
December 8, 2021Thank you for the review. While your review leaves it unclear as to whether you ultimately chose Lake Point we certainly hope you did.
This is one of the most serene properties I have ever been to. I would place my loved one here without hesitation.
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Response from Silver Leaf Assisted Living Fiddlers Green
October 27, 2021Serena - thank you for the kind review. We love having you at our property to see our residents.
Stay away from this community. The staff don't seem to really care and they seem bothered to even be there really. There are no activities that I have seen so far when I went to visit my loved one.
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Response from Silver Leaf Assisted Living Fiddlers Green
September 16, 2021Robin - Health and Human Services protocol regarding COVID dictates that our regular activity schedule is substantially reduced for the health and safety of our residents. We do put on a weekly concert series with social distancing. You are welcome to attend this event if you would like, provided you follow our safety protocols.
See what the neighborhood has to offer and what’s nearby:
Silver Leaf Assisted Living Fiddlers Green offers 1 Bedroom and Semi-Private. Learn more.
A Place for Mom has scored Silver Leaf Assisted Living Fiddlers Green 7.4 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (866) 577-5566 to reach a resident at Silver Leaf Assisted Living Fiddlers Green.
To reach a resident at Silver Leaf Assisted Living Fiddlers Green call: (866) 577-5566
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.