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Promise Pointe at Tampa Oaks

12110 Morris Bridge Rd, Temple Terrace, FL 33637
6.3
Review Score
36 reviews

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Lisa K - Child of resident/client
5.0
Promise Pointe

The staff is super friendly. They genuinely care for the residents. Although it's a bit pricey, the care and staff make it well worth it. Extremely happy my Mom is in their care.... Read more

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About the facility Promise Pointe at Tampa Oaks

Promise Pointe at Tampa Oaks in Temple Terrace, Florida is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Tell us your senior care needs

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.

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Amenities at Promise Pointe at Tampa Oaks

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Gluten-free
Low / No Sodium
No Sugar
Vegetarian

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units

Facility Amenities

Dining

Café or Bistro

Transportation & parking

Complimentary Transportation
Resident Parking Available
Transportation at Cost
Uncovered Parking

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Main Street Shops
Barber Shop

Recreational areas

Arts and Crafts Center
Fitness Center
Piano or Organ
Raised Garden Beds

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Indoor Walking Paths

Languages spoken

English
Spanish

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Catholic Services

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Reviews
for Promise Pointe at Tampa Oaks

Write a Review

6.3

Review Score

Review Score

36 reviews

6.3

Out of 10


5 star

56%

4 star

28%

3 star

3%

2 star

3%

1 star

12%

36 reviews

A Place for Mom has scored Promise Pointe at Tampa Oaks with 6.3 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Promise Pointe at Tampa Oaks has 36 reviews with an average "overall experience" of 4.1 out of 5.

How we score communities
Cleanliness

4.0

Friendliness

4.1

Meals & Dining

3.6

Care Services

3.8

Activities

3.9

Staff

3.7

Value for Cost

3.8

21-36 of 36 reviews
Sort by

4.0
Denisa Y - Child of resident/client
Assisted Living
December 16, 2021

Staff is helpful and take care of my mother for the past yrs.


5.0
Perra O - Friend of resident/client
Assisted Living
December 16, 2021

Great staff nice environment


5.0
Jeff H - Child of resident/client
Assisted Living
December 16, 2021

Community looks nice and mom loves it here. Food is good.


5.0
Jillian T - Child of resident/client
Assisted Living
December 16, 2021

Mom plays bridge everyday while dad plays poker with all of the men on poker nights. They stay busy and can't forget wine Wednesdays!


5.0
Paula K - Child of resident/client
Assisted Living
December 16, 2021

Dads room is always clean.


5.0
Gerrie S - Resident/client
Assisted Living
September 16, 2021

It's very very nice. I have the best girls (caregivers) that come each day to wake me up. Everyone is really nice. I like the activities, I like the people that run the place and all of the fellow residents. I would not advise you to anywhere else but here.


5.0
Jimela K - Resident/client
Assisted Living
September 16, 2021

It has been a good experience. I am of the Muslim faith and I feel very welcomed here. I love my friends and every one here.


1.0
Reba B
Assisted Living
July 14, 2021
Horrible

Run. If you have a LO. Do not place them here. It was horrible. The staff stays on their phones. Mgt does not care. Our mom was there 3 weeks without one kind words spoken to her. They did not offer her water until we had to push for it. She fell several times - they don’t pay attention. Do not leave your loved ones here

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


5.0
Marion Visca - Resident/client
Memory Care
February 18, 2019
Tajh Mahal

I moved here from another LTC facility right after Christmas. Absolutely no comparison. Food is great, as are the rooms and care. I love being here. Everyone is so friendly and open. Always acknowledged by all of the staff by name and with a smile. Thank you for being here, Promise Pointe.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
Wife of a resident - Loved one of resident/client
Memory Care
January 14, 2019
A Good Value

I am very satisfiedwith the care and concern of the staff at Promise Point. When I have a concern, the staff is willing to work with me to find a solution. The accommodations and food are excellent!

Cleanliness

4.5

Friendliness

5

Care Services

4

Activities

4

Value for Cost

5


3.5
Anonymous - Loved one of resident/client
Memory Care
November 13, 2018
encouragment

Don't expect everything to be perfect. Give yourself and your loved one an adjustment period as this is most likely a first time event. Remain confident; you've made the best choice for your family!

Cleanliness

5

Friendliness

5

Care Services

4

Activities

4

Value for Cost

4


5.0
Anonymous - Toured community
Memory Care
August 27, 2018

This location is great! We are considering this location for mom.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Promise Pointe at Tampa Oaks

September 10, 2018

Thank you for taking the time to share your recent experience. Your feedback is very valuable to us as we work to provide the best resident and guest experience each and every day.


0.5
Anonymous - Toured community
Memory Care
June 18, 2018
Broken Promise Pointe

We had a horrible experience and I give ZERO STARS to “BROKEN Promise Pointe”. After we paid the $500 deposit & head nurse [Name removed] evaluated my mom & said that she’d be a great fit & would be placed at service level 1, & we confirmed what room mom would move to with [Name removed], & we met the activity director [Name removed] & sampled the lunch & met with the head chef, we then started the process of moving. When I repeatedly asked when the contract would be ready to sign, we were given the run around for more than a week & finally told that, after all, mom could not move there! I WOULD NOT TRUST ANYTHING THEY TELL YOU AT ALL. This rating system requires me to rate it at least 1 star, but I truly rate the place no stars.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5

Response from Promise Pointe at Tampa Oaks

October 30, 2018

We appreciate you sharing these comments. In order to better understand and address your concerns, please contact the Executive Director. Your feedback is important so that we can focus on continual improvement.


4.5
Anonymous - Loved one of resident/client
Memory Care
May 12, 2018
Only the Best for my Family

Beautiful Brand New facility. The staff and administratoion are very friendly and go out of their way to accommodate their residents desires. The food is glorious! Each meal consists of six courses to tempt your palette. Prepared by a very experienced, very talented professional chef. The food is outstanding, NOT your typical ASL fare at all. The residents enjoy eating it and family members Want to join them too! Daily activities encouraged by staff are actually fun and engaging. Also, suggestions for additional activities are encouraged and implemented. Within the first month of operation, a weekly church service and separate Bible study is well under way with great attendance from residents of ASL and Memory Care.

Cleanliness

4.5

Friendliness

5

Care Services

4.5

Activities

5

Value for Cost

3.5

Response from Promise Pointe at Tampa Oaks

October 30, 2018

We appreciate your taking time to provide your feedback. This feedback is encouraging as we work to provide an outstanding experience for our residents and guests every day.


5.0
Anonymous - Toured community
Memory Care
April 19, 2018

New facility with several room options. Friendly and helpful staff.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Promise Pointe at Tampa Oaks

October 30, 2018

Your feedback is greatly appreciated as we strive to provide the best experience for our residents and guests each and every day.


5.0
Anonymous - Toured community
Memory Care
March 24, 2018

I like what I see so far.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Promise Pointe at Tampa Oaks

October 30, 2018

We appreciate your taking time to provide your feedback. This feedback is encouraging as we work to provide an outstanding experience for our residents and guests every day.


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Frequently Asked Questions about Promise Pointe at Tampa Oaks

Promise Pointe at Tampa Oaks offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Promise Pointe at Tampa Oaks 6.3 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (813) 694-2153 to reach a resident at Promise Pointe at Tampa Oaks.

To reach a resident at Promise Pointe at Tampa Oaks call: (813) 694-2153



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.