Park Meadows Senior Living

After trying to work with numerous front office personnel (turnover is high) for over a year to get correct invoicing & claims paperwork - finally moved parent to new location. Due to their inability to complete a single-page form to be submitted to Longterm Health Care Provider for reimbursement of living at Park Meadows - we paid for several months that Longterm Health Care Insurance would have covered...if Park Meadows would have just checked a few boxes. They don't respond to emails or return phone calls. They blame new computer programs for their inabilities to do their jobs. Previous EDs failed to send out communications regarding price increases/changes in billing/etc. Had to call HQ to get a correct final invoice. The only good thing was the nursing staff and nurses aides. They were wonderful. Parent now at new facility and everyone happy & paperwork is done correctly & personnel communicate timely. Not recommended.

[name removed] who is the sales director has just been amazing and head administrator [name removed] is great, he always comes around to check in on the residents and answer any questions or concerns we may have. Every time we come to visit the meals always smell so good and there are a ton of different activities going on for the residents. All of the staff members have been super helpful and pleasant to work with. We would absolutely recommend this community to other families

Friendly and caring staff. My mother in law is getting help to stay in assisted living versus going to skilled nursing.

We chose Park Meadows because of the feel, the people, and the price, it just all felt right to us. The kindness of the staff really sticks out to us, they are the nicest people. Moms room is also right where we needed/wanted it to be which worked out great. I would absolutely recommend this facility to others.

We chose Park Meadows because of all of the amenities that they offered for the price. It is centrally located, there is a lot of food, shopping, hotels, doctors offices, etc. that are close by. I think the room sizes are good, but he thinks they are a little on the smaller side after moving out of his larger condo. I would definitely recommend this facility to others who are looking.

Our loved one is still adjusting so they have not taken advantage of the activities or the dining service, but the rehab she has been doing is fantastic. The value for cost is excellent and we would recommend to others.

Currently infested with bed bugs Do Not send your loved ones there .!!!

Park Meadows is a lovely community. They are very professional and friendly. I appreciate the staff as soon as I walk in the door with her warm welcome. The care of the residence is outstanding.

When I first came to Park Meadows the first thing I noticed was how beautifully kept the community is. The feeling of warmth and kindness was amazing when touring the community.

Mom has been a resident fo 5 years, the last 2 during Covid. She has been supported and encouraged during this difficult time for everyone. During these past 2 years staff has been prompt to fix a burned out bulb, a toilet not working and anything needed.

The overall experience has been good. My wife and I moved here in August 2019. We located here because of the close proximity to health care facilities and two of our children were near by. The staff has always been responsive to our needs and are making a good effort to upgrade in a competitive environment. Overall we feel this is the right place for us.

My parents moved in and had a punch list of things that needed to be done, and that stuff has still not been done. One of the reasons we chose them was because they had a nice gluten free menu, but they have recently taken that whole menu away. But other than those things, my parents have been happy overall especially for the value.

The cleanliness of the community and the friendliness of the people we first met really stood out to us. We aren't exactly sure what activities our loved one is participating in but we do know they have plenty going on.

AFTER TWO YEARS AT PARK MEADOWS OUR BIGGEST DISAPPOINTMENT IS THE KITCHEN/DINING ROOM. THAT SAID, THERE ARE SEVERAL GOOD FOLKS WORKING IN THAT DEPARTMENT. I ALSO WONDER WHY A LAUNDRY ROOM OPERATED WITH ONLY 1 WORKING DRYER AND 2 WORKING WASHING MACHINES FOR 6+ MONTHS THIS YEAR. ENTERTAINMENT/ACTIVITIES LEADERSHIP AND OTHERS IN THAT AREA WORK ABOVE AND BEYOND THEIR RESPONSIBILITIES FOR RESIDENTS. THEY ARE SO APPRECIATED. TRANSPORTATION TO AND FROM MEDICAL APPTS IS A WONDERFUL SERVICE THAT WE USE FREQUENTLY. THE DRIVERS ARE GREAT!! HOUSEKEEPING IS EXCELLENT! PERONS WORKING THE FRONT DESK ARE VERY HELPFUL IN WHATEVER OUR QUESTIONS AND NEEDS MIGHT BE.