Park Creek Place

When it comes to the care services, there is not enough staff to watch residents. We felt she was kept in bed as a way of keeping her from falling. The food was ok, but my mother needed someone to feed her at times and people not always available. It was at a reasonable rate based on the other facilities in the area, so I assume we get what we paid for

Unfortunately, this was not a good fit for my Mom. The director and head nurse are now gone and that was a debacle. They were insistent that they could accommodate my Mom. They were NOT capable of handling the skilled health care my Mom needed. I asked them many times if she was over their head and they said no. While the staff is friendly, the contractors that are there at nights and weekends, do not do their job, ignore residents call button alerts and I would find them sometimes just sitting in an empty area ignoring residents. I don't know how it is now, since the director and nurse abruptly exited. We left by [date removed]. So we were only there from [date removed] to [date removed]. I hope it is not still the same, because there are a lot of nice and needy residents there and if they are still being cared for this way, It is not right. As for "value" of cost, since it was not a good fit it is hard to say if the value is reasonable. I hope they have help there. Also, they just hire anyone to work there with no real credentials.

Very nice, homey environment. Really liked the facility’s layout, especially the small home-like dining areas. Cheerful and helpful staff. While my mom was only a resident in respite care for a couple of months before passing away, the time we spent with her at Park Creek Place will always be a fond memory. No regrets about choosing Park Creek.

We chose Park Creek Place because of the size, the homey atmosphere, and the location. Everyone was caring, helpful and very professional even when dealing with a difficult patient.

It served its purpose for my mother at the time but really not affordable for her long term. She recently moved.

They were kind and caring until the end. They need to offer more nutritious options customized for the persons special needs.

I'd recommend them. It's honestly the best care my father ever got and he had been in a few places. They're proactive in making sure he resident is clean and taken care of instead of waiting on resident to ask. Response time was great and overall very caring. I never worried he wasn't cared for when there. They went out of their way to be welcoming. They met with my father where he was at skilled nursing on a weekend instead of waiting until a weekday to get the ball rolling. The facility was very nice, clean and the staff very friendly. They were mid priced at the places we looked at.

The facility is clean and accessible. It is smaller and has a home like feel. Some of the staff is great, others not that good. The administration team left. Not sure if by choice or if asked to leave. Communication with family is subpar. My family member's refrigerator is not functioning properly. We told them repeatedly since a month ago. Still no repair. Internet WiFi is poor. Housekeeping is fair. Food is not good.

ED is great. Experienced, and compassionate. The ED and the head nurse met with us and inspired a lot of confidence. Unfortunately, the head nurse has since left and I have some concerns until she is replaced.

The community is nice as far as residents and most of the staff. The evening staff could be a little more attentive. One flaw is that they hire inexperienced non train people from outside with no formal training in health or aide service. They also need more coverage and support from their newly acquired upper management. I think the director [name removed] really tries hard but she is over whelmed and should have more staff.

We picked this community, because of the location and family is a resident there already. It's average for long term care. Staff is nice, receptive and mother says the food is pretty good. I really don't have anything negative to say about the place.

I wouldn't recommend the community to others for their loved ones. My loved one wasn't happy here. The food was awful here during the time my loved one was here. This is important, as this is something residents look forward. Most of the time they were serving hot dogs. The big meal is served at lunch time, and dinner is a lighter meal. The community said there were choices, but it didn't appear to be any. The staff communication with the family was okay.

It's a good place as long as the person living there is sociable and somewhat willing to be involved in the activities. They have a lot of good things, but unfortunately my loved one doesn't put himself out there - which is completely on him. There are always activities going on. Everybody seems very attentive and nice. The facility is very nice and has a lovely courtyard where the residents can sit outside. And there are plenty of common rooms.

Park Creek was a great place for my Father.

Wonderful in my book they held my father a lot and was the best choice for him I have only good things to say about Park Creek Place

I’m so happy that we have chosen Park Creek Place for my mom. Everyone has been wonderful and the care is excellent. It can be such a hard decision as to where to place her and I’m so happy we chose PCP.