Oaks at Tucker

The facility lovely. It is always clean and looks very pretty. The facility is always festive. The staff is attentive to details and very welcoming. There is a new leader that is very receptive to ideas and listen to family members. Located 3.5 miles from my home. I love The Oaks of Tucker!

My mom loves living here. She is very well cared for. The staff is so nice and they seem to really care about my mom. But what really snows how they are is how mom talks about them. She never has a complaint about anyone she loves everyone. The price here is extremely reasonable and we couldn't be happier.

I really like the Oaks. I get great meals and the staff checks on me a lot.

My brother suffered from stage 6 Alzheimer's. We needed a memory care facility close to our homes that could handle his daily care. My sister and I visited often and would find him out of his bed, cleaned and out in the common area where he shared meals and television with other residents. The staff was very kind and seemed to care a lot about him. He wasn't there long since he went into hospice soon after arriving, but we felt they were very conscientious about his comfort and well-being.

The Oaks looks great from the outside but it often did not have any activities, constantly had low staffing and the emergency buzzers residents wear and the ones in the room when pressed no one responded. When my mother needed memory care they didn't say anything because they didn't have room in their facility.

Everything was below average. They had a lot of turnover. No security. Lobby/Front desk wasnt always covered. They had people wandering into other peoples rooms late at night. Maintenance man was stealing from rooms. Staff wasn't very knowledgeable. Food was ok. Cleanliness was average. My mom wasn't doing very well and passed say in June. Not the Oaks fault. She was 94 years old. Overall I would rate them a 2 on your 1-5 scale. We were looking g for a place to move her too when she passed. Hope this helps steer people away from the Oaks.

Overall, my 87 YO Aunt is doing better than usual since moving into Oaks at Tucker. Great staff that is happy to report on her condition. She is getting great care that has really improved her quality of life. My mom likes it so much she is considering it if she needs care and wants to be near family. Highly recommend their care for their loved ones and family.

The facility is very small. The staff is friendly and helpful, but they didn't have an activities director until recently and then the nursing lead left, and apparently the shuttle driver/handyman was fired or quit. Communication with us wasn't great when my mom's medication was about to run out, so that was delayed for a few days. I would not recommend Oaks at Tucker to others. We moved my mom out after a month.

-The Staff turnover is a concern. -Agency Staff is sub-par , and unreliable. -Residents complain of hurried care.

My loved one is currently a resident at Oaks at Tucker and overall the experience has been okay so far. We have had some issues, however. I'm not sure if I would recommend this facility to others at this point.

My loved one is currently a resident at Oaks at Tucker and most everything has been very good for her so far. However, my loved one has not completely adjusted yet and her care is evolving as her needs do. Also, there have been staff changes. Overall, I would recommend Oaks at Tucker to others as an option for care.

We've been happy with the staff at the Oaks. Very caring and friendly. Good food too. I'm sure my husband will get great care and enjoy living there.

Adequate, competent staffing would improve quality of care. Spoke with Wellness Director on two occasions. Bed sheets on bed for two weeks with urine stains not changed. Only time changed is when family and I change them. When washing clothes I assume everything is going in one wash wet pads and clothes. Everything reeks of urine. Laundry basket nor the last clothes washed ever returned back to room. Had to buy another basket. With no laundry basket clothes were piled up in room, for two weeks. Room smelled awful. Family took laundry home to give everything a good wash. I am very unhappy about the haphazard quality of care.

Very helpful in getting moved in but apartment was not quite ready. Some issues with toilet, kitchenette & getting TV set up. Resident is very comfortable and has settled in easily and is happy. She likes the food and feels free to move around in the space. It is easy to enter and visit or pick her up for outings and appointments.

Our Mom is happy at Oaks at Tucker! [Name removed], the facility nurse, is great. [Name removed], the sales manager, is also great. Answer's questions and gives a great tour. The chef is from Botswana (we think). Staff are friendly, attentive and compassionate. Communication with the family is fine- they are only a phone call away. The move in was easy-we used the elevator, but our Mom is also right by the steps. Mom enjoys her meals - there are several choices! We recommend the Oaks at Tucker. It is family owned and the people seem happy and well cared for!

I highly recommend this location for as long as [name removed] and [name removed]are there. They are compassionate, professional, respectful, and go beyond what one would expect . I cannot thank them enough for the making my Dad's time there a comfortable experience.

My husband has been there since late [date removed]In two months, the sales rep, nurse, activity director, manager, and others are no longer there. The turnover is shocking. The activities have been very thin like Bingo, and the residents are bored and aimless. The food is okay but very limited on fresh greens etc That said, most of the employees are warm and welcoming and efficient. [name removed], [name removed], [name removed], [name removed], several are excellent. [name removed] is new and trying to bring in some activities. She seems very nice. They tend to be very short staffed on weekends. EmpowerMe therapy is very good

I would say the staff was very caring and friendly. I picked this community because it was close to my home.

I have visited The Oaks twice to find a care situation for my husband. The sales manager could not have been lovlier. Her follow up was on point and she arranged a very good lunch for us. Kudos!