Benton House of Decatur

t took me a while to decide to write a review, but I know that it is the right thing to do. Please do not put your parent or loved one into their memory care unit! I urge you to look elsewhere. My mother lasted less than 3 weeks in this facility before she was in the ICU on a ventilator. My mother has dementia but is highly mobile and would try to escape frequently. This was not the right environment for her. They were almost 100% staffing service at the time we were there, and nothing was being managed properly. When we left we were told that changes would be made, but I write this review to urge you to either go elsewhere or to ask detailed and specific questions to the staff themselves to determine if they will care for your loved one properly. I will say that the people in the assisted living side seemed very happy when we would pass them to go to the memory care unit.

We like the location of this community, it is just a few miles away so we are able to visit often and get their quickly if needed. They have been meeting all of our loved ones needs so far. Everything is very nice, modern, and newish. Based on our experience we would recommend them to other families. They could work to improve on their overall communication and orientation once your loved one gets moved in. They do a wonderful job selling you the place but after move-in it could be much better,

Almost $[amount removed]k per month in Memory "Care", unwashed clothes, clothes mixed with other clients, activity calendar reads good but that's all, limited personal care, staff turnover high, management turnover as well. Mom died there. Not a single member of the staff offered their condolences, not even management despite my mother being at the facility since it opened. Instead we continue to receive the emailed updates on Benton House despite repeated requests to stop. Heartless, incompetent, non-caring. Think twice before sending a loved one to this facility.

My loved one is no longer at this community. Overall I feel that this community was okay. I had a few bad experiences when my loved one was here and that affected my opinion on some of the ratings. I would not really recommend this community for your loved one.

I would tell others to go and look. We looked at it and spoke to the staff. The living arrangements that were offered stand out to me. The food is very good. There are movies, games, and more for the residents to choose from for activities. There is even a daily schedule of activates for the residents to review.

Tour was beautiful. We have decided to place our Mom here. We are hoping she will learn to call this HOME. The memory care unit is beautiful and inviting.

Brand new; Studios and 1-BR available for $3500ish a month; Employees are new since place is new; Only 20 residents now and 2 residents can move in daily; Community fee reduced to $1500 from $2500 for initial residents; Attractive decor and community spaces; Unsure about meals and activities; $750/$1500 plans for 3 "assistances"/4+

Benton House is awesome. The staff is proactive and very personable. The interaction my loved one received from the people here is excellent. Many of the staff members seem to be spiritual, and I feel that translates into the level of care they offer. Almost every time I visit, they have activities going on. The room set up here is great, and I feel it is definitely one of the nicest facilities we have been to. I'm so impressed with Benton House, and I know that my loved one is in really great hands here.