Sunrise of Decatur

Staff are caring, respectful, helpful, and friendly. The food is good, but not worth the price for a guest. The menu is rarely accurate. If I call and leave a particular staff member a message. I would say I get a response back 20% of the time. You have to keep calling back or find another way to connect with that staff member and even that can be difficult. Rarely do all the activities on the calendar happen. They are probably more expensive than they need to be. Sunrise could use some improvements to make it better, but I think we are really lucky to have found this facility. My priorities are theirs and that is the most important thing!

Our experience at Sunrise of Decatur has been excellent. The staff is cheerful and thoughtful. There are lots of activities that residents can enjoy daily. Staff is wonderful about encouraging social events and walks on the grounds. The medication techs are on top of our complicated medication regimen as well. There is even a sweet house dog that enjoys pets and treats. 842-2615

It is friendly and clean and pleasant and I feel my mom is safe there. But food is quite poor, very inconsistent; often poor service. I worry that my mom is losing weight. She has a microwave and refrigerator in her room she sometimes uses. We spend a good bit on snacks for her to keep in her fridge to take the place of meals. Staff is nice and friendly but they are woefully short staffed and very slow to attend to needs such as broken air conditioner or trash removal. Activities are very limited and often there is no one to lead them. My mom is still mentally sharp but most of residents are not and she has trouble finding stimulation. The management has been receptive to hearing complaints and think they try. But my family is growing increasingly concerned about what we are spending and fear her money could dry up sooner than we were hoping. We had hoped to receive more for what we are getting for the price.

It was a nice place for my father to stay short-term. I would recommend to others.

Understand "things" will happen but the genuine effort of all the staff (all services ) for professional and personal care is very good. Cost is high as far as my loved one is concerned as she's not able to engage in much of the available amenities. Thanks to all for the overall good care!

My mother-in-law moved in and has made many wonderful new friends! Great Place. The activities outside the facility are enjoyable for all who attend. We would recommend it to any family members or loved ones!

Sunrise of Decatur is a very welcoming community that looks more like resort living - it is very clean and no fowl odors at all. There are more activities then what our loved one can participate in so in terms of activities those are very good. We are very satisfied with the overall value that we are paying.

They don't seem to have too many activities going on during the day for the memory care section. But they're very friendly, and I think they take good care of the people on that floor. It's a nice facility, and her room is nice and roomy and always clean. I like that she has her own private bathroom and shower. And they take care of her laundry as well.

For the most part the staff members are very friendly and the cleanliness of the community is good. We do see the staff being very helpful to the residents who are unable to help themselves - specifically in the dining room. As far as we can tell the meals are pretty good but the dining service at times can be mediocre, sometimes they are slow.

We chose Sunrise of Decatur because of the convenient location of the facility as well as the price was right. The room sizes in memory care are nice size, they do offer shared and private rooms. I think it is a wonderful facility and would recommend them to others looking.

The staff is beyond amazing. They have a good selection of food and a bistro. There is an assortment of activities. They have worship and more activities for the residents, as well. This is a top notch place!

I would recommend this community to others based on my experience and they delivered on their promises.

A very welcoming community. Easy to see someone you love living there. Sharon Ash did an outstanding job of listening, answering questions, and getting to know our specific needs and situation.

The staff is very responsive, via email or phone. They answer questions, and they call me anytime there's a concern. I've had a really good experience with the staff. My loved one doesn't need a lot at this point, but I'm glad she has the care she needs. So far I haven't been able to visit recently in person due to Covid, but I used to work with Sunrise through an education program, and it's a nice place.

ratings above

Sometimes what the sales dept tells you is not what you get. So stay on top of it so you can make sure that your loved ones are receiving the care they need. I would recommend this community to others.

We chose Sunrise because of the location, we also thought the facility looked clean and cheerful, and it got good reviews. The room sizes seem adequate compared to others that we looked into. I would tell others that the test for us was during the pandemic and they have managed to keep residents safe and secure and they have done a great job. I would recommend.