Morningside House of Fredericksburg

A very nice place, the resident living space is very up To date has a real feeling of home. Lots of activities To keep the residents active. The location is also convenient for family and friends to visit.

The staff members at Morningside House are great and very approachable. The activities staff is also great. It's a small thing, but sometimes they get my loved ones clothes mixed up with other residents. I would highly recommend them to anyone seeking care for their loved one. The staff really seems to care about the residents.

Facility severely is understaffed and the staff is undertrained. Unless your family member needs minor assistance with activities of daily living, they will be subjected to lying in their own filth. Universal precautions are not used and put entire high risk population at risk for infectious disease. If your family member needs assistance with feeding, that does not occur on a regular basis (goes back to understaffing) and malnourishment is evident in some of the residents. If you brought nice clothes for your family member to wear, those will disappear in a matter of days, and you will find your love one attired in clothes that are obviously left overs from residents who no longer reside at the facility. Horrific injuries may occur, that are undocumented and lied about. Unless you plan to spend 24 hours a day at the facility, or hire a 24 hour private duty nurse, this is not a facility that can properly care for our most vulnerable loved ones

Very attentive and engaging with the residents. Feels like a family environment. They are attentive to the specific needs of each resident. Many of the staff have cared for family members with Dementia so they have a personal connection and/ or experience.

We went with Poet's walk because of the location, the positive ratings, and it is a dedicated memory care facility. The focus of the entire facility is on memory care. I gave a 4 on meals is because it is a set limited selection versus residents choosing from a menu. Medical decisions and evaluations when ordered with the doctors should all be coordinated with the family/guardian of the resident when decisions are being made. The facility is spacious and large with lots of activities. Most of the rooms that are offered here are private rooms and the hallways are color coded.

If your family has the resources, this is a nice location and a good memory care community. This community is really nice. Poet's Walk allowed my loved one to have their own furniture and items from home to make it feel more like home to my loved one. This allows my loved one some more peace and comfort. The staff were patient with my loved one when getting settled into the community. Anytime I have needed to contact the staff, they have been able to get back to me quickly or answer or address my concerns immediately. I have noticed the staff making the residents feel like they are with family.

If you want a place that is going to give you good care and special attention this is a good choice for you or your loved one. They have activities like a balloon game, musical entertainment, and they also have dogs come in to visit with the residents and they love it.

It's a 60-person facility, and I feel like your loved one is often lost in the shuffle. The staff end up confusing individuals with other residents. If your loved one is a 1 or a 2 level, they'll probably enjoy themselves in the facility. But if they need a higher care level at a 3 or a 4, you're going to be disappointed in the facility. My loved one's cleanliness/hygiene is very poor. Oftentimes her clothes are saturated with urine down to her socks, her fingernails are dirty and completely black, her hair is unwashed. It's very sad, and I'm so disappointed. We ask them to address those things all the time, and they say she has accidents all the time and is having issues. I ask what I can do to help, but they won't allow me inside. And they haven't allowed really any type of in-person visits beyond the 20-minute visits in a sequestered room, even though our family is vaccinated. I don't understand that. When it comes to cleanliness of the facility, if you look at any of the chairs that are cloth and can't be wiped off, I would say 90% of them have feces on them. You can see stains that haven't been wiped off. It's so gross. I've looked into moving her, but none of the other places in the area have availability.

We chose Poet's Walk mainly because they were primarily memory care. I did not want to go to a place that was trying to balance memory care and assisted living. Most places are short staffed so I figured she would get better 1 on 1 care here. The communication has been a bit tough, it would be much easier if we were able to go inside. We are only able to do lobby visits at this time. Overall, I would recommend them to others looking.

My family moved my Mom to Poets Walk 4 months ago from upstate NY. We moved her from a memory care unit after she fell and damaged her hip. Compared to the facility in NY this one deserves 5 stars. The best thing about the care is all the care givers have a manager checking their work. The medical service is better than any I have seen. The activities are very good. They always ask or really encourage patient involvement. They have most medical care, physical therapy right on site.

Taking your loved one from their own home and placing them in to any alternative living situation is one of the hardest things in life! Thanks to Poet’s Walk and their incredibly understanding, caring, knowledgeable, and supportive staff, for us this process has successfully ended in tears of joy. From the initial visit, in their private comforting conference room, where they had been frank but caring. They helped us understand the process and answered every question with kindness and respect. To literally holding our hands when overwhelmed, scared, and exhausted and encouraging us often. Every visit from the first, thru several days moving things in for mom, we were repeated greeted by upbeat, engaging staff that always had a simile. Smiles and Hellos not just for us, but each resident the staff encountered. The home is full of LIFE! Over several days we witnessed residents engaged in an array of activities, therapies, conversation, and staff truly encouraging them out of their rooms and into interacting. One of our great fears was that this disease has characteristics in which you worry your loved one will be “kicked - out” or worse avoided. Not here! They understand that these characteristics are part of the disease. Witnessing this lively and consistent interaction, further assures you that they are in the right place. The facility is beautifully decorated and has a very upscale hotel, co-op look. We especially like the Trending Technology feature. I also like that my father is able to participate, share , learn, and connect with other spouses/loved one in groups and meetings. Although Mom will never be in her house again, thanks to all at Poet’s Walk, Fredericksburg…. she is now home

Employees are very caring.

Love the employees at this facility. They keep the residents busy. They have a lot of patience.

Moving to assisted living is perhaps the most heartbreaking event a family will ever face. It was for me but I knew that I could no longer provide comfort, contentment, and basic support and service to my wife. Fortunately, from the hour of arrival the environment at Poet's Walk was so welcoming, caring, and understanding that my wife felt a home there at once. After three months that is still the case. My wife was suffering from severe depression making her life a life of sadness and lacking in self worth. That all changed after her entry into PW. What I thought would never happen: the end of depression has happened and has remained and my family and I are forever grateful for the kindness, caring, and professionalism of all of the care givers. The transition from before to after has been magnificent and we are so grateful to PW and the entire staff

Beautiful facility, friendly and compassionate staff! I saw everyone engaged with the activities and it was CLEAN!!!

We had a wonderful tour of this community. This is a beautiful community with kind people. The staff was friendly, and helpful. They were very nice too my family, and I. Our questions were answered, and everything went well. However we did feel the residents were more advanced in their Alzheimer's than my mother. It was a lovely tour, but not the right fit for my mother, and her needs.

This community is for memory care residents only and the staff keep the residents very engaged all day long. They offer a website the families are able to log into to see the different activities available. The only issue we had with this community is in the beginning there was a breakdown in communication with one of my loved one's medication. The food is homemade and tastes good. They offer ice cream every sunday. This is a secure community, however the residents are able to walk around and enjoy the entire community.

I like the care at the community. My father is doing well here. He is please with the meals that are served and the variety. He likes the staff that is caring for his needs. He is active in a lot of activities with the other residents. We would recommend this community for the good value and care that is received here to other families.