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Maplewood at Strawberry Hill

73 Strawberry Hill Avenue, East Norwalk, CT 06855
9.7
Review Score
55 reviews

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Maplewood at Strawberry Hill community exterior
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Anonymous - Child of resident/client
4.0
Review for Maplewood at Strawberry Hill

I would recommend Maplewood at Strawberry Hill. My only reason for rating some of the items on your checklist a 4 and not a 5 was due to some of the actions/attitudes of some of the aides and repeated errors on the monthly invoice.... Read more

Read all reviews

About the facility Maplewood at Strawberry Hill

Maplewood at Strawberry Hill provides assisted living and memory care services inside a welcoming environment. Located in East Norwalk, Connecticut, this inviting community features peaceful courtyards with shaded seating on a red-brick patio, modern gas fireplaces, and large skylights in the living room that bring a cheerful energy to the space. Residents will soon feel right at home in this community.

Assisted living residents benefit from seamless care provided by caregivers using smart technology. The on-site wellness center makes it easy to receive care at any time of the day, and the community’s engaging social and cultural programs encourage residents to live in the moment while fostering a sense of belonging. Residents with Alzheimer’s or dementia benefit from working with the same caregivers consistently, allowing them to bond and build trusting relationships. The two available levels of care offer enriching environments that cater to residents' unique needs.

East Norwalk, Connecticut, provides easy access to the beach and offers views of the Long Island Sound. Seniors can also explore historic landmarks, such as The Lockwood-Mathews Mansion Museum, and other areas of interest like the Norwalk Historical Society and Mill Hill Historic Park.

State licensing information

To explore the licensing information and compliance histories of senior...

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Learn more about the Best of Senior Living awards and this year’s winners. See all 2024 award winners.

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Maplewood at Strawberry Hill is a community within Maplewood Senior Living properties. See all Maplewood Senior Living communities.

Pricing for Maplewood at Strawberry Hill

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Maplewood at Strawberry Hill

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Amenities at Maplewood at Strawberry Hill

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Gluten-free
Low / No Sodium
No Sugar
Organic

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet

Facility Amenities

Dining

Bar or Pub
Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Transportation at Cost

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Main Street Shops
Beauty Salon

Recreational areas

Arts and Crafts Center
Fitness Center
Movie or Theater Room

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community
Enclosed Courtyard

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Protestant Services

Reviews
for Maplewood at Strawberry Hill

Write a Review

9.7

Review Score

Review Score

55 reviews

9.7

Out of 10


5 star

77%

4 star

19%

3 star

2%

2 star

0%

1 star

4%

55 reviews

A Place for Mom has scored Maplewood at Strawberry Hill with 9.7 out of 10 using our proprietary review score based on 17 reviews in the last 2 years. Over all time, Maplewood at Strawberry Hill has 55 reviews with an average "overall experience" of 4.6 out of 5.

How we score communities
Cleanliness

4.7

Friendliness

4.7

Meals & Dining

4.7

Care Services

4.7

Activities

4.4

Staff

4.8

Value for Cost

4.3

1-20 of 55 reviews
Sort by

4.0
Anonymous - Child of resident/client
Assisted Living
August 7, 2024
Verified Review
Review for Maplewood at Strawberry Hill

I would recommend Maplewood at Strawberry Hill. My only reason for rating some of the items on your checklist a 4 and not a 5 was due to some of the actions/attitudes of some of the aides and repeated errors on the monthly invoice.

Cleanliness

5

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4

Response from Maplewood at Strawberry Hill

August 15, 2024

Thank you for your feedback and for recommending Maplewood at Strawberry Hill. We’re pleased to hear you’re generally satisfied with our community. We also appreciate your constructive comments about the aides and billing issues. Your insights help us improve, and we will address these concerns to ensure a better experience for everyone. If you have any more details to share or need assistance, please don’t hesitate to reach out.


5.0
Nancy M - Resident/client
Assisted Living
July 26, 2024
My Wonderful Experience at Maplewood

I had been ill for a while and though I did not want to be a burden to my family I also did not want to move into Maplewood for the care and rehabilitation I needed at the time. Reluctantly, I accompanied my sister and brother-in-law (with whom I had been temporarily living) to a meeting with key Maplewood personnel to discuss the possibility of my moving in. My sister and brother-in-law were certain with the proper care provided by Maplewood's medical and various other staff personnel I would get well and be able to return to my home in good health and enjoy my independent living again. I was not certain. I was very doubtful. I became a resident of Maplewood in [date removed]. To say there was an immediate level of comfort would not be accurate but to say I soon learned I was in a caring environment wherein Maplewood's Management, Medical, Office, Culinary, and other personnel worked cohesively to contribute to my complete recovery. I am home, enjoying my independent living and my family.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Maplewood at Strawberry Hill

August 7, 2024

Dear Nancy, Thank you for sharing your experience! We’re so glad to hear that Maplewood’s dedicated team helped you through your recovery and made you feel cared for. It’s wonderful to know that you’re now back to enjoying independent living and time with your family. Your satisfaction and well-being are our top priorities.


1.0
Anonymous - Child of resident/client
Assisted Living
July 16, 2024
Verified Review
Never put a loved one here.

Maplewood at Strawberry Hill dispensed morphine to my mother without authorization. My mother died that day. Strawberry Hill was found by the police to have dispensed the morphine and to then modify my mother's prescription drug dispensing records for that medication. A police report was filed and a full investigation was commenced by the Norwalk police department. My mother was forced to undergo an autopsy by the medical examiner. I will never forgive myself for placing her in this facility.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1

Response from Maplewood at Strawberry Hill

August 16, 2024

We are truly sorry for your loss and understand how difficult this time must be for you. Maplewood does not dispense medications without proper authorization. There was an investigation that did not result in a finding of fault in connection with the patient’s passing on the part of either Maplewood or its staff. Please know that you and your family remain in our thoughts during this difficult period.


5.0
Drew O - Child of resident/client
Memory Care
May 2, 2024
I chose the Strawberry Hill facility over ten others to care for my mom

Lavish cakes and pastries are nice after a tour of a home for your loved ones but it’s all about the care they receive. It’s a competitive business and many tout as being the best or maybe even look down on their competition (red flag). Some places have wonderful park like settings but -again- it’s about the care that goes on inside these buildings. After looking over ten different places, I found that Maplewood at Strawberry Hill was the best for mom and so far I’ve not been disappointed.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

4

Response from Maplewood at Strawberry Hill

May 14, 2024

Dear Drew, Thank you for choosing Maplewood at Strawberry Hill to care for your mom. We're delighted to hear that you're satisfied with the care she's receiving. Your trust means everything to us, and we're committed to providing the best possible care for your loved one.


5.0
Karen W Mitchell - Child of resident/client
Assisted Living
March 5, 2024
Exceptional Place for your loved one

From the minute I walked in the door, I knew it was the best place for my 92-year-old mom. I was greeted by a staff member so happy and full of life. I had been to several other places before touring Maplewood Strawberry Hill. There was no comparison. This facility is top notch from the front desk staff to the nursing staff, and the aides who provide 24-hour care to my mom. The management team you know who you are I couldn't have asked for anyone better to assist me in getting my mom settled in your facility. I can go to bed at night knowing my mom is taken care of and I have nothing to worry about. The recreation directors and employees that run that department are above and beyond. There are so many great activities daily for residents to participate in. I wish I could mention names because there are so many that I would love to thank. Thank you all so very much.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Maplewood at Strawberry Hill

March 11, 2024

Dear Karen, Thank you so much for your heartfelt review! We're thrilled to hear that Maplewood Strawberry Hill has become the perfect home for your mom. Our dedicated team takes great pride in providing top-notch care and creating a vibrant community for our residents. Your kind words mean the world to us. We're grateful for the opportunity to support you and your mom on this journey.


5.0
Anonymous - Resident/client
Assisted Living
December 29, 2023
Lovely, Enjoyable Establishment

Look fwd to continue at this establishment and many years to come with my wife. We love being here with wonderful people here who take great care of us.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Maplewood at Strawberry Hill

December 30, 2023

Thank you for your kind words! We're thrilled that you and your wife are enjoying your time here and feel well taken care of. We look forward to creating many more wonderful years together as part of our community. If there's anything you need, please don't hesitate to reach out.


5.0
Bernice E - Resident/client
Assisted Living
December 19, 2023
Friendly kind of a place

Always someone to talk with and someone to listen to me express my feelings.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Maplewood at Strawberry Hill

December 20, 2023

Dear Bernice, We're thrilled to hear that you find our community to be a friendly and supportive place. Having someone to talk to and share your feelings with is important, and we're grateful to be part of your journey. Thank you for choosing us as your home!


5.0
Amelia B - Resident/client
Assisted Living
December 19, 2023
Constant Reminders are a Blessing

I love Maplewood Strawberry Hill because the activities coordinators do a great job of constantly reminding me what time it is and which activities are about to begin.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Maplewood at Strawberry Hill

December 20, 2023

Dear Amelia, Thank you for your lovely feedback! We're delighted to hear that our activities coordinators are making a positive impact by keeping you informed and engaged. We strive to create an environment that enhances your experience, and we appreciate your recognition. Your happiness is our priority! Have a great day!


5.0
Paul L - Resident/client
Assisted Living
December 19, 2023
Staff is everything

Staff is excellent!!!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Maplewood at Strawberry Hill

December 28, 2023

Dear Paul, Thank you for your kind words! We're thrilled to hear that you find our staff excellent. They are truly dedicated to providing the best care and support for our residents. We value your feedback and are grateful to have you as part of our community. Thanks again!


5.0
Joseph F - Resident/client
Assisted Living
December 19, 2023
Magical Maplewood

I like it here. The food is very good and the people who work here always seem happy and hard working. My family visits me often as there are no visiting, hours so relatives come and go as they please.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Maplewood at Strawberry Hill

December 20, 2023

Dear Joseph, Thank you so much for your kind words! We're delighted to hear that you enjoy our delicious meals and feel the positive energy from our hardworking team. It's wonderful that your family can visit without restrictions. We appreciate your feedback and are committed to making Maplewood a place you're happy to call home.


5.0
Fiz T - Resident/client
Assisted Living
December 14, 2023

I could not be happier! Great team!!!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Maplewood at Strawberry Hill

December 15, 2023

Dear Fiz, Thank you so much for your kind words! We're delighted to hear that you're happy with our team and your experience in senior living. If you ever have any questions or need assistance, please don't hesitate to reach out. We appreciate your feedback!


5.0
Abigail H - Resident/client
Assisted Living
December 11, 2023

I have been here for almost eight years. I think the staff in whole building is very helpful and friendly.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Maplewood at Strawberry Hill

December 12, 2023

Dear Abigail, Thank you for your loyalty and kind words! We're grateful to have you as part of our community for almost eight years. Your positive feedback about our helpful and friendly staff means a lot to us. If there's anything you need or want to share, feel free to reach out.


5.0
Anonymous - Child of resident/client
Assisted Living
December 11, 2023
Amazing Staff

At the end of the day, all you care about is the interaction between your loved one and the staff. It is the 1st, 2nd, & 3rd reason we moved my mother here.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Maplewood at Strawberry Hill

December 12, 2023

We appreciate your thoughtful feedback. The positive interaction between our staff and your loved one is at the core of what we aim to provide. If there's ever anything more we can do, please feel free to let us know. Thank you for choosing our community for your mother.


5.0
Anna D - Resident/client
Assisted Living
December 11, 2023

I am very happy living at this community. Very satisfied resident. :) The staff is wonderful!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Maplewood at Strawberry Hill

December 12, 2023

Dear Anna, We're overjoyed to hear that you're very happy at our community! Your satisfaction means the world to us, and we appreciate your kind words about our wonderful staff. If there's anything more we can do to make your experience even better, please let us know.


5.0
Anonymous - Child of resident/client
Assisted Living
December 11, 2023
A great decision for mom

Mom has been a resident for 3 years and from the very beginning, has felt welcome and cared about. The entire staff know her and clearly like her. As a social person, she thrives on the activities offered. We could not be happier with our decision to bring her here!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Maplewood at Strawberry Hill

December 11, 2023

We're overjoyed to hear that your mom has felt welcomed and cared for during her three years at our community. It's heartwarming to know that she thrives on the activities and has built positive connections with our staff. We appreciate your trust in us and are delighted that you couldn't be happier with your decision. If there's ever anything more we can do, please don't hesitate to let us know.


5.0
Heather S. - Child of resident/client
Memory Care
December 10, 2023
The Absolute Best Home For Your Loved One-Hands Down!!!!

The facilities are impeccable. The staff is genuinely caring and highly professional. There are so many activities and amenities for your loved one to live their best life . This is a one of a kind community!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Maplewood at Strawberry Hill

December 13, 2023

Dear Heather, Thank you so much for your kind words! We're thrilled to hear that you appreciate our impeccable facilities, caring and professional staff, and the abundance of activities and amenities. We strive to create a community where residents can truly live their best lives. Your positive feedback means the world to us!


5.0
Anonymous - Toured community
Assisted Living
February 14, 2023
Verified Review
My Tour Experience at Maplewood at Strawberry Hill

I loved the community and it was modern. My loved wanted carpet flooring.

Response from Maplewood at Strawberry Hill

February 16, 2023

Thank you for taking the time to provide a review for Maplewood at Strawberry Hill. We are happy to hear you had a positive experience. We value your input and will share it with the entire team.


5.0
Jerrine S - Resident/client
Assisted Living
January 14, 2023
No Complaints

Since getting first adjusted my experience has been very good. Food is good, I have no complaints.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

3

Staff

5

Value for Cost

No data collected

Response from Maplewood at Strawberry Hill

January 20, 2023

Hello Jerrine, Thank you for taking the time to provide a review for Maplewood at Strawberry Hill. We are happy to hear you had a positive experience. We value your input and will share it with the entire team. Have a great day!


5.0
Jerrine - Resident/client
Assisted Living
January 11, 2023
No Complaints

Since getting first adjusted my experience has been very good. Food is good, I have no complaints.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Maplewood at Strawberry Hill

January 11, 2023

Hello Jerrine, Thank you for taking the time to provide a review for Maplewood at Strawberry. We are happy to hear you had a positive experience. We value your input and will share it with the entire team.


5.0
Anonymous - Child of resident/client
Assisted Living
January 3, 2023
Son of Mother

I have compared Maplewood to my Mom's last assisted living home in Florida and the difference is night and day. Maplewood's staff is attentive, accessible, and responsive. They are always on top of any issues or concerns to make things better or find a solution.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4

Response from Maplewood at Strawberry Hill

January 3, 2023

Thank you so much for your praise about our Community. Your endorsement is validation that we are providing the care we strive to have for all of our residents and their families. Have a great day!


Viewing 1-20 out of 55 reviews
Additional reviews gathered from Senior Advisor

Neighborhood around Maplewood at Strawberry Hill

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Maplewood at Strawberry Hill

Maplewood at Strawberry Hill offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Maplewood at Strawberry Hill 9.7 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (203) 220-9600 to reach a resident at Maplewood at Strawberry Hill.

To reach a resident at Maplewood at Strawberry Hill call: (203) 220-9600



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.