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Maplewood at Southport

917 Mill Hill Terrace, Southport, CT 06890
9.8
Review Score
48 reviews

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Nina - Child of resident/client
5.0
a lovely environment

What we like the most about Maplewood at Southport is the lovely environment, nice, caring people who seemed to truly care. They have great activities and a high degree of care, if needed.... Read more

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About the facility Maplewood at Southport

Maplewood at Southport is the only senior living community in Southport. It has the feel of an exclusive resort, perfect for residents who want to spend their time in a luxurious, maintenance-free community. This charming New England community offers extensive grounds, perfect for enjoying the fresh air and access to peaceful Sherwood Mill Pond.

This community offers a tastefully decorated patio with shaded seating, while a fire pit offers a wonderful focal point for evening gatherings. Inside, attractive decor and eye-catching features, such as the vaulted ceilings in the living room, add elegance. Lifestyle options include independent living, assisted living, and memory care.

Assisted living residents enjoy assistance with personal care tasks to help them remain independent, with caregivers that use smart technology to coordinate care seamlessly. Memory care residents work with a dedicated team of caregivers who learn a resident’s individualized preferences to build trusting relationships. Two levels of care are available to suit each resident’s capabilities. Enriching social and cultural programs on-site help to maintain abilities and add enjoyment to everyday life for all residents.

The area of Southport, Connecticut, offers easy access to views of the Long Island Sound, with Southport Beach just minutes away. Local attractions include The 1750...

Read More

Learn more about the Best of Senior Living awards and this year’s winners. See all 2024 award winners.

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Maplewood at Southport is a community within Maplewood Senior Living properties. See all Maplewood Senior Living communities.

Pricing for Maplewood at Southport

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

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2 Bedrooms
Starting at
$XXXX
/mo

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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Maplewood at Southport

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Amenities at Maplewood at Southport

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Gluten-free
Low / No Sodium
No Sugar
Organic

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Full kitchen
Kitchenette
Ground Floor Units

Facility Amenities

Dining

Bar or Pub
Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Uncovered Parking

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Butterfly garden / Hummingbird garden
Outdoor Common Areas
Indoor Common Areas
Main Street Shops

Recreational areas

Arts and Crafts Center
Billiards Lounge
Fitness Center
Game Room

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Indoor Walking Paths

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Protestant Services

Reviews
for Maplewood at Southport

Write a Review

9.8

Review Score

Review Score

48 reviews

9.8

Out of 10


5 star

88%

4 star

9%

3 star

0%

2 star

3%

1 star

3%

48 reviews

A Place for Mom has scored Maplewood at Southport with 9.8 out of 10 using our proprietary review score based on 19 reviews in the last 2 years. Over all time, Maplewood at Southport has 48 reviews with an average "overall experience" of 4.8 out of 5.

How we score communities
Cleanliness

4.9

Friendliness

4.8

Meals & Dining

4.5

Care Services

4.7

Activities

4.6

Staff

4.7

Value for Cost

4.5

1-20 of 48 reviews
Sort by

5.0
Maggie D - Toured community
Assisted Living
November 5, 2024
Amazing Place

I recently had the pleasure of visiting Maplewood at Southport, and I must say it exceeded all my expectations. From the moment you step inside, the ambiance immediately stands out. The facility is bright, welcoming, and elegantly designed, with tasteful decor and thoughtfully arranged spaces that make it feel more like a luxury hotel than a care facility. The open, airy layout and comfortable seating areas create a sense of calm and serenity, making it a delightful place for residents and visitors alike. What truly sets Maplewood at Southport apart from my other visits, however, is the friendly welcome. The staff are not only highly professional but also genuinely kind and attentive. They go above and beyond to ensure the residents feel safe, supported, and cared for, with a level of compassion that truly stands out. Whether it’s assisting with daily activities or providing a warm smile, the caregivers create a nurturing environment that fosters a real sense of home.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Maplewood at Southport

November 6, 2024

Dear Maggie, Thank you so much for your thoughtful review! We’re thrilled to hear that Maplewood at Southport exceeded your expectations. Our team is dedicated to creating a warm, welcoming, and supportive environment that feels like home, and we’re so glad that you felt this during your visit. Your kind words mean a lot to us, and we look forward to continuing to provide exceptional care and comfort for our residents and their families. Thank you again for sharing your experience!


5.0
Nina - Child of resident/client
Memory Care
August 27, 2024
Verified Review
a lovely environment

What we like the most about Maplewood at Southport is the lovely environment, nice, caring people who seemed to truly care. They have great activities and a high degree of care, if needed.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Maplewood at Southport

August 30, 2024

Dear Nina, Thank you for your kind words! We're so glad to hear that you appreciate our environment and caring staff. It's wonderful to know that our activities and care are making a difference. If there’s anything more we can do, please let us know!


5.0
Christine P - Resident/client
Assisted Living
March 29, 2024

I AM A RESIDENT HERE, I PARTICIPATE IN DANCING, MODELING, GATING IN DIFFERENT NEIGHBORHOOD, ARTS & CRAFT, ALL OUTINGS, ALL TEAM MEMBERS ARE FRIENDLY AND I REALLY LIKE IT HERE.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Maplewood at Southport

April 1, 2024

Dear Christine, Thank you for your kind words! I'm delighted to hear that you've had such a positive experience at our senior living community. We take great pride in providing a vibrant environment filled with engaging activities and friendly team members. Your participation in dancing, modeling, outings, and arts & crafts truly adds to the wonderful atmosphere here. We're thrilled to have you as part of our community!


5.0
Viveca F - Resident/client
Assisted Living
March 27, 2024
lovelty new start

The best parts around Maplewood at Southport revolve around who lives there and works there.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Maplewood at Southport

March 28, 2024

Dear Viveca, We're thrilled to hear that you're enjoying your fresh start at Maplewood at Southport! Our vibrant community is indeed made special by our wonderful residents and dedicated staff. Thank you for sharing your positive experience."


1.0
Anonymous - Child of resident/client
Memory Care
February 7, 2024
Verified Review
Not recommended

Make sure you like the staff before committing to placing your parents in a facility. Make a few visits to a facility and come prepared with questions. Take the time to try to get to know who all the key players will be ie all department heads but also the roles of people who will interact with your parents or parent on a day to day basis. Visit often and without warning once your parent is placed so that you can see what is happening when they don’t know you are coming. Also, make sure that if you want your parent to stay at the facility until end of life, that they have the necessary care and staffing to do this. The communication at Maplewood was terrible. My sister and I were proactive, so we would request meetings and phone calls that were not promptly returned. The move in process was very stressful. Not the move itself but leading up to it. We had asked for a lease several times, asking that it be submitted to my sister who had power of attorney in a timely fashion so that she could review it before leaving to go out of town. It wasn’t submitted until 5pm the night before she left and the lease was 70 pages long! There were two weeks from the time we toured to the day we got the lease. Two weeks. She had to scramble the next day to sign it and get necessary signatures as well as arrange all the deposits. They said they wouldn’t allow my father to move in until all this was settled. And I had already scheduled a bed and other items to be delivered in time for a move- in that had a tight time frame. It was so chaotic and unorganized and was a source of intense stress at a time that is already inherently stressful. The housekeeping staff seemed very friendly. Hard to judge because my father wasn’t there for long, only two weeks, but it always seemed very clean. Hard to judge the meals because my father wasn’t there for long, but he said they weren’t good and reviews I’ve read said that their whole farm to table thing is not accurate at all. That they experienced hot dogs and pasta. A week into my father’s move there, when his full time aide had left that we hired personally, he fell while out of his wheelchair. He was in the Living Room with other people on his floor. They are supposed to have aides watching them all the time. No one could tell us how it happened, just that it shouldn’t have happened. Inexcusable especially given how expensive these places are. The only staff I really liked was the director of the memory care floor. My suggestions for improvement- everything.

Cleanliness

4

Friendliness

2

Meals & Dining

2

Care Services

1

Activities

2

Staff

1

Value for Cost

1

Response from Maplewood at Southport

February 16, 2024

Thank you for sharing your feedback with us. We’re sorry for the challenges you experienced during your father's transition to Maplewood. We understand the importance of feeling confident in the staff and the facility before making such a significant decision. Your concerns regarding communication, organization, and staffing are duly noted. We appreciate your constructive suggestions for improvement and will use them to enhance our services. Please know that we take your feedback seriously and are committed to providing exceptional care and support to all residents and their families. We would like to get additional details on your concerns, please reach out to Eileen Duggan, VP of Operations at EDuggan@maplewoodsl.com directly so we can learn more about your concerns. Your input is invaluable as we strive to continuously improve.


5.0
Susan K - Resident/client
Assisted Living
December 29, 2023
A place to live

Moved here two months ago, exceeded all my expectations, and really quite happy here! Look forward to the future!

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Maplewood at Southport

December 30, 2023

Dear Susan, We're delighted to hear that your experience has exceeded expectations and that you're happy in our community! Looking forward to creating many more positive moments together in the future. Thank you for being a part of our community!


5.0
Joe H - Resident/client
Assisted Living
December 28, 2023

I like all the people here, they are very cordial, the personnel are first class. I always feel very comfortable and I am never bored. I look forward to happy hour and social events. I would say first class.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Maplewood at Southport

December 29, 2023

Dear Joe, Thank you for your wonderful feedback! We're delighted to hear that you appreciate the cordiality of our community members and the first-class personnel. It's fantastic that you always feel comfortable and never bored. We're thrilled that you look forward to happy hour and social events. Your satisfaction means a lot to us, and we're committed to maintaining a first-class experience for you.


5.0
Julie R - Resident/client
Assisted Living
December 28, 2023

By in large the people are very friendly, no complaints about the food, however I miss NYC and the french restaurants but Maplewood provides an excellent dining experience. I love the programs they offer especially the fitness programs.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Maplewood at Southport

December 29, 2023

Dear Julie, Thank you for your kind words! We're thrilled to hear that you find our community friendly and enjoy the dining experience. It's fantastic to hear that you love our programs, especially the fitness offerings. We appreciate your positive feedback and are committed to making your experience at Maplewood exceptional.


5.0
Diana - Loved one of resident/client
Assisted Living
December 26, 2023
Positive experience and nice community

What our family likes the most about the Maplewood at Southport community is the different family celebrations they have going on as well as the different activities they have going on for the residents, there. We would recommend this community to other families based on the experience we have had so far.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

4

Response from Maplewood at Southport

December 28, 2023

Dear Diana, Thank you for your positive feedback! We're delighted to hear that you've had a positive experience at Maplewood at Southport. We strive to create a vibrant community with diverse family celebrations and engaging activities for our residents. Your recommendation means a lot to us, and we're grateful to have your family as part of our community. If there's anything more we can do for you, please don't hesitate to let us know!


5.0
Eileen - Resident/client
Assisted Living
December 21, 2023

I like it very much

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Maplewood at Southport

December 21, 2023

Dear Eileen, Thank you! We're delighted to hear you like it here. Your happiness is our priority, and we're here for anything you may need. Thanks again!


5.0
Lisa - Resident/client
Assisted Living
December 21, 2023
The Best Building Ever!

They are friendly, and helpful. I really have no complaints. They are little things but nothing that bothers me that much.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

3

Staff

5

Value for Cost

No data collected

Response from Maplewood at Southport

December 21, 2023

Dear Lisa, Thank you for your glowing review! We appreciate your kind words about our friendly and helpful staff. If there's ever anything we can do to enhance your experience, please let us know. Your satisfaction is our top priority!


5.0
Joyce Y - Resident/client
Assisted Living
December 7, 2023
A Good Place to Be

Friendly staff in a stunning setting!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Maplewood at Southport

December 11, 2023

Dear Joyce, Thank you for your kind words! We're delighted to hear that you find our senior living community to be a good place to be. Our friendly staff takes great pride in creating a welcoming environment, and we're thrilled that you appreciate the stunning setting. Thanks again.


5.0
Jane D - Resident/client
Assisted Living
December 1, 2023
Very beautiful place to live with lovely staff

I moved here while dealing with covid and the realization I needed peace of mind -far from my family.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

No data collected

Activities

4

Staff

5

Response from Maplewood at Southport

December 4, 2023

Dear Jane, We're grateful you chose our community during such a challenging time. Your well-being and peace of mind are our top priorities. Thank you for being a valued member of our senior living community.


5.0
John G - Resident/client
Assisted Living
December 1, 2023
The place to be

I can get at night and get up in the mornings and expect a beautiful fday. It is different from what you are use to and where you have lived. Staff are ready to welcome me and other residents.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

No data collected

Response from Maplewood at Southport

December 21, 2023

Dear John, Thank you for your wonderful review! We're delighted to be the place where your days begin beautifully. Our dedicated staff is always here to welcome you and ensure your experience is exceptional. We appreciate your kind words and look forward to many more delightful mornings together!


5.0
Christine P - Resident/client
Assisted Living
December 1, 2023

Everything is good. All staff members are friendly. I participated in all activities and outings and I really like being here.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Maplewood at Southport

December 21, 2023

Dear Christine, Thank you for your positive feedback! We're thrilled to hear that everything is going well for you. It warms our hearts to know you enjoy our activities and outings. Our friendly staff is here to make your experience exceptional. Your happiness is our priority, and we look forward to many more wonderful moments together.


5.0
Maria C - Resident/client
Assisted Living
December 1, 2023

The staff is friendly and very good service is always available. I am happy here!

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Maplewood at Southport

December 21, 2023

Dear Maria, Thank you for your kind words! We're thrilled to hear you're happy with our friendly staff and the excellent service we provide. Your contentment means the world to us. If there's ever anything you need, we're here for you. Thanks again!


5.0
Malle A - Resident/client
Assisted Living
November 29, 2023
It is like I live in a hotel

I don't want to move out! I am perfectly happy. They always help me remember what I forget and they are nice.

Cleanliness

5

Friendliness

4

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

4

Response from Maplewood at Southport

December 21, 2023

Dear Malle, We're thrilled to hear that you feel at home with us! Your kind words warm our hearts. It's our pleasure to assist and make every day enjoyable for you. We're honored to have you as part of our community, and if there's anything you need, we're here for you. Here's to many more happy moments together!


5.0
Ginny S - Resident/client
Assisted Living
November 27, 2023

I have found it to be very gratifying and comfortable with all the people and its surroundings.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Maplewood at Southport

December 21, 2023

Dear Ginny, Thank you so much for your kind words! We're delighted to hear that you find our community gratifying and comfortable. Your positive feedback means the world to us. We're committed to creating a wonderful living experience for our residents. Thanks again.


5.0
Joyce P - Resident/client
Assisted Living
November 21, 2023

Very happy to be here! I enjoy the outings and making new friends. Staff has been very friendly and I can enjoy my time here.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Maplewood at Southport

November 27, 2023

Dear Joyce, We're delighted to hear that you're enjoying your time at our senior living community! Making new friends and participating in outings are wonderful ways to create lasting memories. Our friendly staff is committed to ensuring your experience is positive and fulfilling. If there's anything you'd like to discuss, please feel free to reach out. Thanks again!


5.0
Patricia G - Resident/client
Assisted Living
December 21, 2022
My experience at Southport

Maplewood has gone far beyond my expectations. I expected a beautiful setting in an excellent facility, but what I had not anticipated was how many friends I would make in a very short time. Staff creates a feeling of belonging here. I have friends that I treasure here and I consider Maplewood my "Home" and I am very happy.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Maplewood at Southport

December 22, 2022

Hello Patricia, Thanks for your praise and wonderful comments about our Community and staff. Your recommendation means so much to us and we’re so happy to have earned it. Thank you again for taking the time to let us know about your positive experience. Have a great day!


Viewing 1-20 out of 48 reviews

Neighborhood around Maplewood at Southport

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Frequently Asked Questions about Maplewood at Southport

Maplewood at Southport offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Maplewood at Southport 9.8 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (203) 418-2202 to reach a resident at Maplewood at Southport.

To reach a resident at Maplewood at Southport call: (203) 418-2202



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.