Sturges Ridge of Fairfield

I would highly recommend Sturges Ridge of Fairfield to others. The staff is very friendly and caring. I feel like I'm part of the community every time that I visit. The nursing team informs me of all changes in my father's health on the same day and provide regular general status of his care needs, whether there is a change or not. The meals are no worse or better than any other facility I looked at, but the facility itself is in top shape compared to others at a similar price range. All care options and levels are clearly spelled out, so there are no additional cost surprises.

Everything has been wonderful so far for my 92 year old loved one. She was living alone in Brooklyn without anyone to care for her. She now has a lot of mental stimulation and care. She loves the food and the care seems great to me. The price is expensive, but at her stage of life worth it. It is a nice, clean and bright facility and is just the right size -- not too big where she could be lost or too small. I would recommend this facility to others.

Great marketing but the Fairfield location has failed us. Aides are not trained and management is condescending. Where do I begin, broken bones under aides care, forced to lay in a solid bed all night, told to urinate in a diaper because staff won't respond to pendant calls for a minimum of 45 minutes, aides unable to transfer resident from bed to wheel chair, on and on. Management is full of excuses and their fallback is "Benchmark policy", which is very, very inconsistent. Don't put your loved on in this facility!

I would highly recommend the community to others for their loved ones. Some of the things such as intake and billing took longer than expected. Also, the office manager goes between a few different communities.

Sturges is a relatively new facility, and we like the idea of the memory care residents and assisted living residents all on the same level so it doesn't seem like your going to a totally different part of the facility like other communities. They do include the memory are residents with the assisted living which we think is great. The staff have been super friendly and so helpful. They are all very attentive and we are happy with them. The food is excellent and the programs they have are wonderful.