Spring Meadows by Monarch

My loved one is a resident at Spring Meadows. The move in process had some issues. My loved one's apartment was not ready when dad was to move in and still had some things incomplete on move in day. The staff is friendly. Seems to have had a bit of turnover issues in the last few months. Communication with the family is sporadic and inconsistent. The food has declined since the former chef (director) left. It's been a few months now. Rent went up at the beginning of the year rather than on anniversary. For the money, it is not worth being in a one bedroom apartment costing over $[removed] a month if the meals don't make up the difference. We have talked about him moving if the food does not improve.

My loved one enjoys it there. I'd recommend it to others.

There has been a complete staff shake-up lately, with new faces in management and the kitchen. It's tough to judge the new crew since they're still getting settled. Most of the waitstaff keep changing, except for a few old-timers, so service in the dining room has been hit or miss. The food hasn't been great lately, but Mom says the new chef is trying to turn things around. Communication with the family has been a headache since Mom moved in. It took forever to get a regular housekeeper because of language barriers and staff not talking to each other. But now, she's happy with the cleaning. Maintenance, though, has been top-notch. Getting things sorted with doctors has been a nightmare. It took way too many calls to get a checkup scheduled in house. Since Mom moved from another state, finding a new doc has been a mess. The doctor's office staff is terrible at letting her know when appointments are. She's working on finding a doc outside of the facility. Despite the hiccups, the communication is not bad. Mom's got a cozy one-bedroom place at a good price. She's into stuff like knitting club, bingo, and painting events that they organize. She hasn't gone on any of the outings yet, but they're always planning something fun.

The staff at Spring Meadows is very friendly, for the most part. The housekeeping staff are accommodating and do a good job. The meals are of good quality. There really isn't much family communication. Move in on the day of was fine, but apartment was not ready when we initially expected. Any issues that were found were addressed before move in. I would recommend this facility to others. It is more affordable than some of the other local facilities.

Spring Meadows is clean and smells fresh. The staff is always helpful when asked between my mom and also when I call or stop by and ask in person. The move in process was a bit complicated because my mom moved from out of state, but they did a virtual tour for her after I went in for an in-person tour. They emailed and we signed her lease electronically to get the best deals before she physically moved in. However, that made their normal move in welcoming delayed for my mom of receiving a welcome packet and welcome sign with her name on her door. The food is always great and they accommodate to whatever dietary restrictions, or if not on menu, they usually can accommodate. Maintenance has been great and very quick and helpful. However, getting an appointment with the on-site Doctor has been very difficult and we are still waiting for someone to call her back through the facility.

We have not been here long, but love it so far. It has been a great place. The facility is clean. The people are very nice. Food is fantastic. Lots of activities. But most of all, Mom is happy!

We had a really good first impression, the community is newer and remodeled so we thought it was beautiful right away. Also we like the units as they are also all updated. The location is also great it is right by the highway and centrally location for our family. Based on our experience so far we would absolutely recommend Spring Meadows by Monarch to other families.

They have taken amazing care of my mom and I am sooooo appreciative of the referral that I got from A Place for Mom. Thank you. The community was especially empathetic as we were dealing with the loss of my dad weeks before we were moving my mom in. Their customer service is exceptional for the residents as well as the family both prior to move in as well as during the transition period and beyond. I never have to worry about my mom knowing that her physical, mental, and spiritual health are attended to.

The food and quality of service at Spring Meadows Trumbull is exemplary. The staff is always courteous and kind making dining Experience a pleasure. The menu has a variety of unique meals and comfort food favorites to choose from.The food is cooked to perfection and delicious.

The Spring Meadows community is like 20 years old but yet it looks brand new - they keep this place spotless clean and well maintained. The meals are very good, our loved one used to travel the world and some of the best food she has had is right here at Spring Meadows. For everything were are getting the money is great and based on our experience we would absolutely recommend this community to other families.

All of the staff members are very nice and the community is kept very clean. The community is fairly close in location to us, and everything is open all of the time which we like. Our loved one is not able to participate in the activities, but what we have seen they seem fine and they do offer plenty. The value for cost is about the same as other communities and overall we have been pretty pleased.

The staff genuinely cares about the residence including management. The nursing superior in compatence. They were available to us at any time if we had questions. Communication was very good and they kept us well informed. I would recommend this community to others.

They are in the transition of being bought out, so capital one is no longer the owner. I am not sure how good the cleaning is, I think it is just very basic but I think they should be doing more than they are. The food here is not good. My mother does not eat it sometimes, there is not variety and the quality is not good. Overall I would still recommend them, they just need to improve on these things.

The food is ok but there is not a lot of variety, Your loved one needs to be healthy and completely for this community, if they are I would definitely recommend this community to others

Our loved ones room is very nice and the grounds are really nice.

At first my father was reluctant to move to Spring Meadows. Three months later, he LOVES it there! [names removed] and the rest of the staff are extremely friendly and accommodating. Activities abound! I haven't seen Dad this happy in years! He's made so many new friends. It puts my mind at ease knowing he is surrounded by people who actually care.

I feel they were very friendly and fabulous. My loved one was in the memory care area. I would tell my friends that this was a good place. I would recommend it. The room was beautiful and the staffing was good and attentive. The food was great and I was able to have meals with my loved one.

Very nice place. This place will be considered in the spring as we have delayed due to COVID