The Residence at Selleck's Woods

The staff, starting with management, dropped balls constantly. From move-in it was very apparent that the facility was more of an independent living environment. My wheelchair bound parent couldn't access the bathroom in the selected room and had to change to a painfully small studio since there was nothing else available. Nothing was wheelchair equipped. The kitchen sink couldn't be accessed nor could the bathroom easily. We asked for modifications to be made, but only a few were completed. We were told there were only 4 wheelchair equipped rooms in the facility (i.e. roll in showers and lowered roll under counters). The aides had to be trained on basic lifts and were not gentle at times. After developing a persistent pressure sore, they increased the care level retroactively without my knowledge, even though the wound care was done by outside skilled nurses. There was no additional care given by the staff to justify the [amount removed] increase. The food and restaurant staff were wonderful. Housekeeping was terrible, as I had to send pics to the Director of feces on the toilet seat that remained for 4 days. We had to move our parent out after 6 months, which was very difficult for all of us. This is a beautiful resort-like building, but if someone is looking for a facility where they can age in place and be properly supported, this is not it.

At The Residence at Selleck's Woods they have live music at least twice a week, sometimes more! They have special events with great food. They just had two Cinco de Mayo parties over the weekend, with good Mexican food and ice cold Modelo. There is always some sort of activity going on! I would recommend The Residence at Selleck's Woods to others.

The Residence at Selleck's Woods is a beautiful community with wonderful caring staff. I helped my best friend's mother-in-law move into the community. Since she moved in, she has made so many friends and every time we come to visit, she busy. We are all comforted knowing she is getting great care and love from a truly compassionate team.

We were not advised of all the extra costs of other services at the beginning of the initial talks. The building is clean and the staff works hard. The staff are quite friendly , actually friendlier than some people in the front office. The care is so so. The nurses are not allowed to do too much. No registered nurse on all night. The dining staff is one of the strongest areas of the entire building. The guys are great, the food is ok, but right now they are under staffed.

To call the directors/managers/people in charge of Selleck Wood's liars, thieves, and the most unprofessional people I have ever had the pleasure of dealing with would be the understatement of the century. They are in it completely for the money and could care less about your loved ones. Here is our story in brief: We transferred my father to their assisted living facility 3 months ago with the following care plan: 2-3 weeks of 24/7 care and observance to see if his condition improved and to see if he could handle living independently - if not, Selleck Woods would happy to put him in their memory care unit. About 2 weeks in, we realized that he would be unable to care for himself without full time help and while he sometimes enjoyed his interactions with the community, it was clear that his condition required a memory care unit. Not only were we then denied entry into the memory care unit, we were provided no plan going forward other than, "just keep doing what you're doing and we'll make another assessment in two weeks". When pressed about what the details of that assessment would be and what they were looking for, we got nothing - "oh we'll figure it out when we get there". [Name removed], the director of nursing, is incompetent at her position and relies entirely on her nursing staff to do her job. During this entire episode, the 24/7 caregivers provided by them through a 3rd party were constantly late, slept on the job, or spent the entire time on their cell phones. Selleck Woods had no advice or help - we ended up hiring an agency we found ourselves although my mother spent every day basically babysitting them. O Another incident involved one of the nurses dispensing the medications who got into an argument with my mother one day because it was clear she was not following the medicine timetable - she showed up an hour early because it was clear she wanted to get off work. When asked why she wasn't following the chart, she yelled at my mother and finally after getting her supervisor involved, she sullenly waited to dispense the meds at the correct time. Luckily my mother was around to catch the incidence. Fast forward to today. My father had an episode that Selleck Woods decided they could not handle so we were forced to check him into Silverhill where he caught pneumonia and had to be transferred to the hospital. I'll be posting about Silverhill and the physical abuse my father received while there. Sufficed to say, once he was allowed to leave the hospital, there was no way we were taking him back to Silverhill. When my brother went back to Selleck Woods to explain that my father had been officially discharged, he was told that they were refusing my father entry and that we had been "evicted" despite a contractual obligation of no less than a 15 day notice for removal from the property, not to mention a MORAL obligation as an assisted living community to help my father and family. When my brother tried to stand his ground, [name removed](one of the directors) called the police on my brother and threatened to have him arrested. We will be reporting the police officer who was completely unprofessional in his behavior towards my mother and especially brother. We are still owed our deposit and the last half of the month we paid for. But that's just money. The humiliation, threat of arrest, and so much more were more damaging than anything else. And the cherry on top, my father currently has nowhere to go for his condition. This is the short version of our nightmare. And we will not be silent on this matter for the sake of anyone else considering this community for their loves ones. Don't. Stay away.