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It's been a very good experience. We picked this community because of the location was close to our home. Rooms were large and I liked the outside area for memory care residents.... Read more
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
8.7
Review Score
Review Score
21 reviews8.7
Out of 10
5 star
58%
4 star
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3 star
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2 star
5%
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A Place for Mom has scored Laurel Glen at Sugar Land with 8.7 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Laurel Glen at Sugar Land has 21 reviews with an average "overall experience" of 4.2 out of 5.
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Just from touring the community I can tell the staff truly cares for the residents and gets to know the little details to make sure everyone is satisfied. The rooms are very homely gives a very ranch style feeling being in the heart of Sugarland TX.
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Response from Laurel Glen at Sugar Land
October 29, 2024Hi Gabriella, Our team aims to provide the highest quality care for every resident, and we are so happy to see that they've delivered at Laurel Glen at Sugar Land. Thank you so much for taking the time to leave this feedback.
It's been a very good experience. We picked this community because of the location was close to our home. Rooms were large and I liked the outside area for memory care residents.
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Response from Laurel Glen at Sugar Land
October 3, 2024Thank you so much for taking the time to leave this review for Laurel Glen at Sugar Land. Our staff strives to foster a positive community experience for all our residents, and your feedback is greatly appreciated. Thanks.
I love coming to the big events at Laurel Glen. They always decorate and make everyone feel so welcome in the building. The food and atmosphere are always spectacular! I will definitely continue to come back every month to see what they have in store next!
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Response from Laurel Glen at Sugar Land
May 1, 2024Thank you so much for taking the time to leave this review for Laurel Glen at Sugar Land. Our staff strives to foster a positive community experience for all our residents, and your feedback is greatly appreciated. Thanks Shelby.
I am very pleased with the care and service that is provided to my grandfather. The staff is very friendly and welcoming. The community is great and I would recommend a friends loved one here. Ten out of ten stars for me
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Response from Laurel Glen at Sugar Land
May 1, 2024Hi Megan, Thank you for sharing your experience with our caregivers. They strive to treat each of our residents like family. Your kind words mean a lot to us.
Laurel Glen has been very instrumental in helping my mother navigate living independently. She’s engaged in the daily activities that the staff has planned. We’re kept updated on the changes in the community. So far we’ve been pleased with the management team & staff at Laurel Glen.
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Response from Laurel Glen at Sugar Land
May 1, 2024We are so happy to hear you've found our staff to be so helpful! Thank you so much for taking the time to share this feedback for your experience with Laurel Glen at Sugar Land. Your kind words are greatly appreciated. Thanks Jackie.
I love the community . Its beautiful . The employees are so nice especially the kitchen staff . They helped my mom so much . My mom loves it . She gets all the care and love she needs from them . They’re amazing !!
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Response from Laurel Glen at Sugar Land
May 1, 2024We are so happy to hear you've found our staff to be so helpful! Thank you so much for taking the time to share this feedback for your experience with Laurel Glen at Sugar Land. Your kind words are greatly appreciated. Thanks Nick.
Inspired Living at Sugar Land was my first choice and that intake coordinator was great, she kept in touch with me the whole time my Dad was in the hospital. I wanted him to go there, he just never got better and passed away before we could move him in.
Response from Laurel Glen at Sugar Land
January 25, 2024Hi there, We are so sorry for your loss. We appreciate you taking the time to acknowledge our staff with this review.
Management employees are not responsive to needs. Front line employees have very high turn over.
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Our family had an in person tour and the people we met with there were very very nice but to us the community felt more like a nursing home
My sister-in-law has lived there for nearly 4 months, and we’re in the process of finding her a new home. She's morbidly obese and in a wheelchair, and she needs help going downstairs to eat, dressing, cleaning her room, showering, and changing her diapers (she's also incontinent). She also needs skilled nursing to treat her lymphedema and cellulitis. That's a lot but this facility promises they can do it all - for a price, of course. At first, everything was great, but it quickly took a 180-degree turn. And I can't count the times I've complained to management - 2 executive directors, their head of skilled nursing, and even one of their Regional VPs - all for naught. So the facility is short-staffed... that's not my sister-in-law's fault. She isn't getting any price break for services not rendered. I'm giving this facility 1 star only because there is no option for a "0". I strongly don't recommend it to anyone. And FYI – the last 3 reviews are from people who only did a “tour”.
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Response from Laurel Glen at Sugar Land
June 17, 2022Thank you for the feedback and we can understand your frustration. Many of your concerns have been addressed and rectified. We did make a change and hire a new Executive Director, Shandra Davis, to enhance our community services and build a stronger clinical support team for residents and family members. Shandra has been in touch with you on several occasions to discuss your sister-in-law’s care plan and make any adjustments that are needed order to support her care and your preferences with better efficiency. Moving into a senior living community can be stressful in the beginning and working with the health and wellness team over the first couple of months is vital to our success. Often, we see care plans or life plans change in those first couple of months as together we find better ways to manage your loved one’s care, needs, and wants. We appreciate your continued willingness to work with us as we all have one goal in mind; to give the best care and life to your sister-in-law and to give the best support to her loved ones. It would be Shandra’s pleasure to continue to have conversations with you to come up with constructive ideas and plans to meet everyone’s expectations. As always you can reach Shandra directly at 832-939-3964.
I loved Inspired Living, it was a lovely place. The outdoor space for residents was very nice. Their intake coordinator was great and kept up with me all the way until my dads passing. This was my 1st choice.
Response from Laurel Glen at Sugar Land
March 8, 2022Our sincere condolences on your Dad's passing. Thank you for taking the time to post this wonderful 5 star review.
We had a good tour experience with Inspired Living, there was just nothing that really stuck out to us.
Response from Laurel Glen at Sugar Land
February 3, 2022Thanks so much for touring our community. We would like to invite you back to enjoy a meal with us. Feel free to give us a call to arrange.
We had a great tour with Inspired Living. We were able to eat a meal here and it was a great contender, it just came down to the location for us.
Response from Laurel Glen at Sugar Land
December 5, 2021Thanks so much for your 5-Star review!
The community has trouble with staffing as do most communities right now. The community is clean and the staff is friendly.
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Response from Laurel Glen at Sugar Land
December 5, 2021Thank you for taking the time to post a review.
Inspired Living is a very clean community, but when it comes to the house keeping of our loved ones apartment that is really lacking. The floors are sticky and it does not seem like they dust at all. The food there is horrible, our loved ones refuse to eat the meals. We have seen an activities sheet there but not sure how much they are actually doing. The value for cost is extremely high for their selling point. The main reason we chose this community was for the medical attention that was promised, but that has been a total let down. The alert button our loved ones have, if its pressed it takes a staff members 30+ minutes to arrive.
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The community was not really equipped to handle my loved one due to some of his issues. I would not recommend this community to other.
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It is the best place in Sugar Land. The staff is stable, and the community is extremely clean. The food is good. The staff is good. They have a hair salon and rehab on site.
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We visited a lot of other communities and this was the first one we went to. We were very impressed, it is brand new and looks almost like a resort area, and the people were very friendly. The rooms are nice and well equipped for wheel chairs. It was overall a good first impression.
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I looked at several assisted living facilities before selecting Inspired Living - Sugar Land; this one has been great and my mom is very happy and content there. The staff members are all great, especially [name removed] who continues to go out of her way to do things for my mom. I would recommend this place to others an actually have done that.
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Mother is 98 years young and still thriving! When we first visited Inspired Living we were impressed with the beauty of the community and how warm and welcoming everyone was. Sunday dinners are always a special time with our mother and we can have a meal with her at any other time we want as well. Inspired Living has the right staff in place with care partners who are very caring and work hard to attend to the residents’ needs. The staff is approachable and accessible. We have open and honest communication because they listened to us. The activities are exceptional, so creative, and mother really enjoys the painting projects and tea time. We also like the spacious screened in porches. They provide her the opportunity to be outside for fresh air and the design keeps them cool in the hot Texas weather. Mother is getting more social and initiating more conversations due to the interaction during activities. Because the doors leading to the courtyard in the memory care commuenity are unlocked, we loved the freedom our mother would enjoy being able to go in and outdoors all day as she desired. Due to the state of the art technology, we knew she could do this safely. That was a huge selling point for us. Finally, the monthly memory care support groups have been very beneficial. They have helped us feel comfortable to share the trials and tribulations of living with a loved one with dementia. It has also helped us to connect with those within the community as well as those that still have their loved one at home who will become part of the Inspired Living family in the future.
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See what the neighborhood has to offer and what’s nearby:
Laurel Glen at Sugar Land offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Laurel Glen at Sugar Land 8.7 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (832) 939-3964 to reach a resident at Laurel Glen at Sugar Land.
To reach a resident at Laurel Glen at Sugar Land call: (832) 939-3964
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.