Lakeshore Assisted Living and Memory Care

The facility is kept very clean and the staff are awesome!! The activities that they have for the staff are amazing. They also have family get togethers each season that are wonderful!! My mom is in a one bedroom apartment and it's very spacious!! She has a door out to the courtyard too. Not all apartments have that.

Staff turnover but otherwise a safe , friendly place for my mom. Docs and nurse are responsive, PT, OT and speech therapy are wonderful. Front office is wonderful. Caregivers are wonderful. Mom has bonded with more than one caregiver. She trusts them and that is everything

They don't do much for activities unless the nurses get them out of their rooms. They need to put more consideration towards memory care activity wise and helping get the people out of beds and getting them moving. For those that can't get out of bed, making sure they are still getting some sort of circulation for their body, and also getting some socialization and not just sitting in isolation.

They really care for the residents. They take their time with them. They are always kept clean and the place is clean as well. Based on the experience I have had so far, I would recommend Lakeshore Assisted Living to other families

Do not go there. Staff hurt my mom. Didn't manage medication and care. Dropped her out of wheel chair onto concrete. She died a day later.

Their Marketing Director, [name removed], is amazing and such a caring person. As is [name removed], their Head of Memory Care. They both were integral in ensuring my uncle's time with them was excellent. [name removed], their head of Food Services, does an Excellent job of ensuring good quality food on a regular basis. They have lots of in house activities and will do their best to add things if you ask. They are in the middle of changing Directors. Their director, [name removed] left in February. I'm not sure who the new director is.

My mom is currently a resident at Lakeshore Assisted Living and Memory Care. There were several issues in the beginning. The director got involved at some point and the issues were finally straightened out. So, its much better now. Hospice and the social worker both communicate well. The facility is not communicating, but there is not a reason to at this time. The housekeeping is good, it's always clean. The move in process was pretty easy as well. Mom likes the food, they seem to have a variety and be balanced meals. This facility really is a beautiful place. Something that I think is also nice is that they have pictures of old Movie Stars on the hallway walls in mom's part of the building. I thought that was a neat idea. Mom's long term memory is good, so she remembers them. I would recommend Lakeshore Assisted Living and Memory Care to others.

All the staff has changed. The few of the old staff that stayed are great. The staffing has been reduced to the point that care is suffering. I am looking to move my mom. It will be a long time before this becomes a resident centered facility again.

My mom loves the activities available to her. She has a full- sized apartment which most of the communities in our area did not have. They have friendly staff.

My parents are settled in and like it there. It's a good, safe place for your loved ones. They provide a high quality of care.

We had a bit of a rocky start. The director was fired during the move in process and she did not have the accommodations that were promised to us for over a month. It made it hard for my loved one to get settled. I know they have changed directors and I am hopeful that everything is going to change for the better.

What grabbed our attention right away from the initial tour was the directors enthusiasm, that sold is immediately. We love the room layout, it is outstanding - it is something our loved one can live in long term, she has a little kitchen area and other spaces besides just a bedroom and bathroom. We have not had the meals ourselves and sometimes our loved ones complains but she is eating so overall the meals are good nothing concerns us, no red flags regarding the food. They do have some good activities going on. Based on the experience we have had so far we would recommend them to other families.

We've been happy. It's everything we expected it to be. My mom is happy there. She's made a lot of new friends. I like the fact that she has a somewhat full size apartment rather than just a hospital room. Hers is on the courtyard, which is really nice. She's also on what they call their social hall, for the people who like to hang out after dinner and talk in the hallways, which has worked out well for her. On the food, she says they serve an awful lot of rice, pasta, and potatoes. She's really glad she doesn't have to cook anymore, but the dinner meal is not so good, and they end up throwing a lot of food away. But she loves breakfast, which they bring to her room every morning. She doesn't have to jump up and get ready - they bring all that good food right to her. And she's also grateful she's been able to keep her cat with her.

upon first impression, lakeshore has a beautiful complex. they have upgraded a lot of their decorations, flooring and painting since we've been in contact with them. the staff up front are very friendly, i'm super impressed with this community.

The community isn't perfect, but no community is. You kind of have to go with the mentality of, it is what it is. I'm satisfied with the community. The staff try their best to care for the residents. There are times they are short staffed.

We are very happy with our decision and choosing Lakeshore for our loved one. We loved it from the moment we saw it, it really is in no comparison to others communities. They have everything our loved one could possibly need and the director is just awesome.

We did not have a good experience with Lakeshore. My mom went 3 weeks without having her hair washed. Her toenails were so long that they were cutting her feet, even though I asked them multiple times to cut them for her. We had no impact at all with her care or anything like that. I would not recommend them to others looking.

I have had no complaints about Lakeshore Assisted Living and Memory Care. We looked all over this area and this one was by far the best out of the ones that we saw. They do have a variety of room sizes depending on what you need, I am happy with my room size. I would recommend to others looking.