Juniper Village at Preston Hollow

My mother has been at Brookdale Preston for nearly 4 years now. I have been nothing less than thrilled with the level of care she has received. As with anywhere, there will be hiccups along the way, but Brookdale is fantastic about addressing & fixing any issues. I always feel welcomed & comfortable. Mom is thriving with activities, socializing, etc. But the best thing is the level of healthcare they get. Mom became ill over the summer. They called me immediately. During her treatment & recovery, Brookdale Preston's first concern was for her well being and the well being of every resident. Not only that, but they offered support & superior communication during that time. She recovered quickly! Keep up the great work, Brookdale!

My mother has been at Brookdale for 7 years. Through these past years her mental and physical health have declined, but NOT the care that she has received from when she first joined this community. From every angle and aspect of service, it has been the best we could have asked for. The staff truly has ties with each individual, and they always go out of their way to meet their needs. They are warm and compassionate and it shows!

room sizes are adequate, I was surprised to find a small refrigerator/freezer and microwave in a closet. activities are numerous with craft and painting. Outdoor space is nice.

Our mother moved into Brookdale Preston 6 years ago, and we have been happy with every aspect of the Brookdale Preston facility. The positive energy, positive people, the lay out of Brookdale and the care givers have proven to be nothing but POSITIVE!! This has been a difficult transition in our lives, and we are truly blessed to have Brookdale.

My loved one lives here. It’s a wonderful place, we really love it. The staff is real nice, the residents are friendly, and I love the dining room. It’s so classy and it’s really what you want. The food is excellent and there are plenty of options to choose from. Everything is very clean and housekeeping comes by her room once a week to clean everything. There are also a lot of activities for the residents to participate in, like bingo and movie nights, and different holiday events. I would recommend this place for others and even for myself.

We liked this community when we visited. It looked clean and well maintained. The person that took us on tour was nice. They do allow pets and they seem to offer some nice activities. This community was just not what we were looking for.

The staff are nice and receptive at Brookdale. Dad seems to like the food and enjoys some of the activities. He has started making friends. The community is well taken care of. There is not always a quick response from the billing department when we have questions. I would recommend this community.

This is a clean nice community. The staff are nice they help dad with his medication and some of his personal needs. They encourage him to go to the dining room for meals. This is a small community and he has a very small room. The do accommodate his special diet. This community is a little farther away than we like so we may be looking for another community closer to us.

Brookdale Preston is a GREAT Place for your love ones. Their Memory Care Neighborhood is Awesome. My mother lives there and I must say its very clean and the staff there are very hands own with her.

The staff here at Brookdale is warm and friendly. The building is always clean and smells very nice. They are always pleasant and willing to help with anything that we might need. The food could be better.

Brookdale Preston is a 5 +. I am very very pleased. My sister is happy there. She gets a long well with everyone. Having her at this facility is one of the best decisions I have made. They went on a tour recently while we were visiting and she didn't care anything about staying with us. She was ready to get on the bus and go with the residents. We are very pleased with everything here. We are astonished is the best way I can put it.

The convenience of it is good, the staff is very friendly and very knowledgeable about what they are doing.

Recommend this facility, care is good and facility is clean

The staff there at Brookdale Preston is very friendly and welcoming. getting to know the residents and their families by name. The place is very clean, always looking nice and smelling good. All the residents there are very happy. The only thing that my mom has commented on that could be improved is the food. The food is good, but there have been some changes that Brookdale has made recently which has made it not quite as good as it was before. It's really been a great experience and has met and exceeded our expectations.

We were going to go here, we had things all set to go here. All of a sudden they said they couldn't do her oxygen. They are very nice, but an elderly person shouldn't be expected to change their own tanks, they said only a registered nurse could do it. They were the only place that said that, and they pulled out some kind of documentation saying that, but they were the only place that was that way.

I think they do a great job at Emeritus at Preston! It's a nice looking, clean community, and the staff are very friendly and sensitive to the needs of the residents. They look at each person as an individual to determine how best to help them. My loved one was a but of a shut-in so they worked with him to get him involved in the community and the activities, and he is doing much better now!

Assisted Living Rates Starting at: $2035 Memory Care Rates Starting at: $3265

They do a pretty good job. They keep it clean, and the staff is friendly. The activities could offer a little more variety, and they could happen a little more often. Mom likes the food, that would be a five. We chose it for the overall atmosphere.

I moved my mom from another facility that was not meeting her needs. My mom moved into Memory Care here and she was loved there, which meant the world to me. While she was there, the facility lost the memory care director and there was a noticeable loss of activities and a certain amount of chaos that followed (which leads to my fewer-stars reviews above) but even WITH all that, she was loved and cared for well. My mom passed away there, and in her last days many of her caregivers came in on their OWN time to see how she was doing and to say goodbye. As with any place, you have to ask questions and follow up on things, but Emeritus was a great gift to us.

My mother has been here since Sept,2011. They will only continue with here if she goes into Memory Care We can't afford them now.