Iris Memory Care Northwest Oklahoma City

Most all of staff are all pleasant to me and my family, and kind and patient to the residents. No real complaints that I've come across.

We have had a good experience (so far) and although it was a very hard decision to make, it is what was best for my mother. She is encouraged to participate in daily activities that provides a stimulating and supportive environment. She has friends and is part of a community that she wouldn't have if she were at home. Iris has a good staff to resident ratio but situations will come up and it's important to be an advocate for your family member. The staff is friendly and helpful but can be aloof at times so that's when being an advocate for your loved one is critical. During the weekend there are less activities and there seems to be less staff around so atmosphere is different. We enjoy spending time alone with my mother in her room so she can piddle around in the room. I would highly recommend Iris and like that it's strictly a memory care facility. The staff are well trained and enjoy working with dementia residents. Iris also offers a monthly support group for families which we have found to be very helpful.

From the moment I walked through the doors. I could feel the warmth. It was nice and clean. There was a balloon volleyball game going on. Along with a baking class, they were making strawberry cupcakes. But what impressed me the most was how caring the staff was with the residents.

All I have to say is OMG!!!! The place was amazing and the staff were very benevolent and inviting.Food was delicious and you could tell that all of the residents there were well taken care of and genuinely happy!5 stars hands down!!!!

My experience with the staff was outstanding. The caring service and the commitment to excellence was moving and heart felt. I will refer irsis to friends and family. The staff was polite and helpful. I am glad irsis is here for us.

The care is good & mom seems comfortable there. The price seems high but is online with similar facilities. We wish we had placed her closer to one of our homes though.

If your loved one needs the highest level of care, for instance two-person assist, Heritage Point offers the mechanical lifts necessary. They staff are of good quality and attentive. It's an unusual facility. Out of about six different places we've had experience with, I've not seen one set up this way. The community is fragmented into smaller segments of about 18-20 people in each one. So it's a more intimate set-up, which I've found has been a positive thing.

My friend is very comfortable at Heritage Point and content. It's a very clean and very nice facility. The only negative thing is the very first time I visited, he was at the dinner table with his food sitting in front of him, and there were staff standing around but no one was encouraging him to eat, unwrapping his silverware, etc. That might have changed - that was just one instance I noticed in the beginning. Overall, I think it's a wonderful place, and I would recommend it. As with any place, I do think that the family needs to visit frequently and check up on things.

The facility is very designed to provide a comfortable and secure enviroment for individuals suffering from dementia or alzheimers. They have made our mom comfortable and provide superb care and oversight. Staff is very warm, friendly and knowledgable.

It is a very special place to live. The people that work here are the greatest in the world. They are kind, considerate, helpful and cheerful! It is clean, comfortable, friendly and caring. I would recommend it to everyone. Please don’t move me!!!!

[Removed] was a very helpful in helping us to understand this next step and what they could bring to the table. She was extremely professional in her presentation. she appeared knowledgeable about the different levels of memory care and discussed how they address those respective levels. The facilities were clean, appeared well maintained and we really liked the patient safety features. Good decision to visit!

My mom is getting really good care with the staff here. They are attentive to make sure she has great care. The food is really good. We like that the community is very clean. I suggest this to anyone wanting great care to see this community.

Mom has been at Heritage Point just 10 days but the transition has been remarkably easy from St. Ann's assisted living where she loved the residents, loved the staff, loved the food, loved the EVERYTHING. She has discovered those same things at Heritage Point plus a beautiful courtyard where she can safely sit outside or stroll and admire flowers and birds. I know that the Heritage Point staff has helped enormously in this transition and I also attribute part of the ease of the move to the fact that Mom is in a "house" that has far fewer residents and in turn, a more predictable routine and environment. Both of those provide security to Mom and a welcome relief to our family. A great fit so far---crossing our fingers that it lasts!!!!

Things have been great since my mother's move into this community. Mom is doing great and seems to really like this community. The staff has been wonderful, and even the upper management takes the time to get to know your loved one and understand their needs and how they can help. The food is good and the community is very kind and friendly. I would recommend this community for people to take a look at.