Holiday Renaissance-Austin

My loved one is currently a resident at Asher Point Senior Living of Austin and the experience at this facility has been great for her so far, even with new ownership. Based on our experience, I would definitely recommend Asher Point Senior Living of Austin to others.

My loved one is currently a resident at Asher Point Senior Living of Austin and the overall experience has been good so far. This facility is located in a good area with a lot of restaurants and grocery stores around it. The facility is a bit older. My biggest complaint is the staff turnover, in all areas, which leads to shortages of all kinds. To me, staffing seems crazy prevalent in this kind of setting and that is the hardest part. It makes it feel like constant change and upheaval for the residents there because there is very little consistency.

My mother moved from another facility in Austin. The other facility was more expensive & offered less care, attention, lack of communication & I got the feeling she was not given the support she needed or deserved at their price level. Great move for my mother. It has only been 1 month but I honestly can say, I only wish we had moved her to begin with to the Holiday Renaissance. Just far it has been a great stress relief for me (son). The staff has given me every assurance in terms of communication, steps they take, their actions that my mother is in the best place in Austin.

The kitchen staff and housekeeping staff are friendly. I've not had much interaction with the other staff members. I know their front desk person left and nobody knows why. It is still the right place for my brother to be.

The dining room servers and housekeepers are wonderful, hard working and caring people. The management, on the other hand, will tell you what you want to. The dining room servers and housekeepers are wonderful, hard working and caring people. The management, on the other hand, will tell you what you want to hear.

It's a good place for the money we are paying. They need a chef that cooks food for the elderly. We picked this community because of the price. It was all we could afford.

Although scheduled, I did not move into the Renaissance because before I could, I was diagnosed with a reoccurrence of breast cancer. Of course this was unexpected. After much thot I decided I would recuperate much better in my home. I sent a message to [name removed], notifying him of my decision & why & asking if any of my initial deposit money could be refunded. He not only said no but that I still owed [fee removed] for the 90 day notice I was supposed to give before vacating. I've already been charged [fee removed] & [name removed] said there'd be one more charge of unknown amount. It'll be whatever's left "in the system". This has been a very expensive mistake. To be sure, I will never recommend your establishment to anyone I meet who's looking to move into a Senior Living facility. My experience indicates that making the most money takes precedence over caring at the Renaissance

The Holiday Renaissance- Austin community is trying to improve generally. Meals are inconsistent; good sometimes, poor other times. They could use more Activity Director led activities, rather than relying on residents to fill the gap.

The food that they prepare for the residents is horrible, but what I like the most about the community is the friendly residents. At the moment I do not know if I would recommend the Holiday Renaissance-Austin community to other families - probably not until the situation with the food changes.

What we really like most about Holiday Renaissance - Austin is the people working there, they are super nice and very helpful. The community is also very clean. Based on the experience so far we would absolutely recommend this community to other families.

My loved one is a resident at Holiday Renaissance- Austin. It was a little bit slow with the communication getting started, but they have picked up the pace a little bit. He has been there for a little over two months and has only seen housekeeping one time. Not sure what they are supposed to be providing him. Overall, I would recommend this facility to others. The one thing that helped us make our decision in choosing this facility was we talked to people in the dining hall when we toured. Everyone that we talked to enjoyed being there.

One thing they said was that the new Holiday Corporate team is less responsive to calls requesting help for issues in the apartments, and seem more money driven than customer service. They have cut back the amount of money spent on food for meals in the dining room. They both said that since they don't have anything other place to compare it to, they feel like it could be better but they have heard of worse.

Holiday Renaissance is a very quite community which is something our loved one really likes, there are a lot of trees and nature surrounding the building, and her apartment is a really nice size which is a positive. As far as improvements go - when it comes to the food there could be a reduction of salt intake, it seems to be a common complaint not only with our loved one but the other residents as well. Also with the activities, there is a nice variety but we think the actual activities themselves could be more thought out as well as more encouragement.

The place is very unique. Most places are built like a high rise with small courtyard. This place has gorgeous and huge interior courtyard. Great walking trail and shaded. Half of the apartments face it. A true hidden gem that really makes a home feel. Long wide hallways that wrap around it. Not on a busy road so very quiet and peaceful yet close to all grocery-shopping etc... you might need. The director [name removed] and assistant director [name removed] are smart, kind and responsive. And the residents are truly happy there. We personally liked the fact the Renaissance also has assisted living so we have progression of care. So we can move from independent to assisted as needed.

They were short handed in housekeeping and my loved one, was not receiving regular service. Regarding activities, there was nothing appealing for active residents. The grounds are private, quiet and beautiful. I picked this community because, primarily location, second was the "right apartment" size/availability/location in the complex.

Mom was reluctant to go at first. She did not want to leave her home of over 30 years. Within one week at Holiday Renaissance-Austin, she was completely transformed: she loved it. She was socializing, eating better, making so many crafts, and making good friends. She recently passed away, and she told me she wanted to die in her home at the Renaissance. The director is one of the most patient, compassionate and caring folks that I have met. She really made the difference for me when deciding.