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Harbour Village

5700 Mockingbird Lane, Greendale, WI 53129
9.0
Review Score
115 reviews

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Linda K - Resident/client
4.0
Thought it was a nice place and staff very friendly

We had a good experience and would recommend this to others. Staff was very good. They took good care of my dad. The activities were very good. Barb who ran the activities was super with my dad. My dad wasn't always sure about joining in. [name removed] was able to get him to somethings. We met a lot of nice residents. The staff is friendly and as best they accommodate our needs. Thank you for all you do at Harbour Village.... Read more

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About the facility Harbour Village

At Harbor Village, find Life Care Services’ award-winning care options for independent living, assisted living, and memory care. This community’s tranquil campus lies in a suburban area of Greendale, Wisconsin — a great senior living environment.

Community Amenities and Services

Harbor Village’s compassionate staff is available around the clock to ensure you or your loved one’s well-being and provide personalized care through a wide range of services, including assistance with activities of daily living (ADLs), medication services, and diabetic care. For memory care residents, Life Care Services’ Heartfelt CONNECTIONS program focuses on each individual’s preferences and interests to create optimal care experiences for each resident.

In the dining room, your loved one can enjoy chef-prepared dishes tailored to their dietary needs through customized meal plans. Staff also provides regular housekeeping and laundry services to provide your loved one with a stress-free lifestyle.

Tend plants at raised garden beds, shoot pool in the billiards lounge, or join in a fun activity. Harbor Village’s multitude of classes and social events, like cooking classes and dances, create the engaging atmosphere found throughout the community.

Living Arrangements

Studio, one-bedroom, and two-bedroom apartments come in multiple floor plan options to suit a variety of ideal living arrangements. Each unit can come...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Harbour Village is a community within Life Care Services LLC properties. See all Life Care Services LLC communities.

Pricing for Harbour Village

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

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2 Bedrooms
Starting at
$XXXX
/mo

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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Harbour Village

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Amenities at Harbour Village

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Vegetarian
Chopped Meals
Guest Meals
International Cuisine

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Full kitchen
Kitchenette

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Covered Parking
Property Convenient to Public Transit
Resident Parking Available

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Indoor Atrium

Recreational areas

Arts and Crafts Center
Fitness Center
Game Room
Movie or Theater Room

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Wander Guard or Similar System Available
Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Protestant Services

Reviews
for Harbour Village

Write a Review

9.0

Review Score

Review Score

115 reviews

9.0

Out of 10


5 star

49%

4 star

32%

3 star

10%

2 star

3%

1 star

8%

115 reviews

A Place for Mom has scored Harbour Village with 9 out of 10 using our proprietary review score based on 34 reviews in the last 2 years. Over all time, Harbour Village has 115 reviews with an average "overall experience" of 4 out of 5.

How we score communities
Cleanliness

4.1

Friendliness

4.2

Meals & Dining

3.9

Care Services

4.0

Activities

4.1

Staff

4.4

Value for Cost

4.0

1-20 of 115 reviews
Sort by

1.0
I do not wish to share - Loved one of resident/client
Independent Living
September 10, 2024
Don’t bring your loved one here

disappointed in harbor village. I would not recommend this place to anyone. You’re better off leaving your loved one at home to fend for themselves and save you the money and increase rates. There team and employees look all burned out tired and walk around stressed and unhappy to be there. For the money you invest in a company you would think you would hire more help during the enevings. But it’s nice to know they are redoing all the carpeting because the building looked old nice to know that’s where the money is going instead of to the extra care staff and nurses on the weekend and evenings they need due to all the questionable things happeneding here. Save the money don’t do it.

Cleanliness

1

Friendliness

1

Meals & Dining

2

Care Services

1

Activities

1

Staff

1

Value for Cost

1

Response from Harbour Village

September 13, 2024

Thank you for sharing your concerns. We’re sorry to hear you are disappointed with your experience at Harbour Village. We take feedback seriously and are committed to continuous improvement. Please reach out to Debra Barth, our Executive Director, at (414) 421-9600 to discuss your concerns in more detail. Your satisfaction and the well-being of our residents are our top priorities. Read Less


4.0
Linda K - Resident/client
Assisted Living
September 1, 2024
Thought it was a nice place and staff very friendly

We had a good experience and would recommend this to others. Staff was very good. They took good care of my dad. The activities were very good. Barb who ran the activities was super with my dad. My dad wasn't always sure about joining in. [name removed] was able to get him to somethings. We met a lot of nice residents. The staff is friendly and as best they accommodate our needs. Thank you for all you do at Harbour Village.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4

Response from Harbour Village

September 10, 2024

Linda, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything we can do!


5.0
Borbaron D - Resident/client
Assisted Living
June 18, 2024

Harbour Village has taken the place of my home, that I am not able to live in anymore. The staff and residents are very welcoming and make you feel like belong

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5

Response from Harbour Village

June 21, 2024

Borbaron, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.


4.0
Anonymous - Child of resident/client
Independent Living
June 7, 2024
Verified Review

The entire staff is extremely friendly. Responses to phone calls and emails are prompt. We did have a few communication issues which negatively impacted my mother's daily living for about a month while things got resolved. Although the main areas aren't as modern as other facilities, the individual apartments have a more updated look. The quality and variety of dinners are pretty good, but the lunches aren't as good. The daily breakfast choices are very limited - no hot foods except oatmeal. The independent living events are mainly musical events. They don't have as many "arts and crafts" type of activities - more of these are available in the assisted living section of the community.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

4

Staff

4

Value for Cost

4

Response from Harbour Village

June 26, 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day!


5.0
Amy G - Child of resident/client
Assisted Living
June 6, 2024

My mother started at the Independent Building with her faithful companion, Vera, her black toy poodle! After four wonderful years in the Independent Building, mom was diagnosed with Alzheimer’s Disease, she is in Assisted Living. I want to thank all the CNA’S at Harbour Village, Nurses, Receptionists and Management for assisting my mother with the smallest task of simply turning on her tv, a friendly smile, clean apartment and immediate communication if their is a problem!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Harbour Village

June 26, 2024

Amy, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Harbour Village!


4.0
Margaret N - Resident/client
Independent Living
June 5, 2024
Easy Living

I am happy to say I chose the right place for my needs. After five years I would highly recommend Harbour Village to all my friends.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Harbour Village

June 7, 2024

Margaret, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Harbour Village!


4.0
Bernice G - Resident/client
Assisted Living
June 5, 2024
Nice Place

I used to be the director here for 22 years. I like it here and I am happy.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Harbour Village

June 8, 2024

We're so grateful for your positive review! Our team is what makes our workplace special, and it's fantastic to see that you feel the same way. Your contribution is truly valued, and we're fortunate to have such a talented and dedicated team. Thank you for being an essential part of our success for the last 22 years!


5.0
Janet L - Resident/client
Assisted Living
June 5, 2024
Great Place

It's a great place to be. I love it here. I've been living here since last March. I'm glad I came here. I wish my husband would've got to experience Harbour Village.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

4

Staff

5

Value for Cost

5

Response from Harbour Village

June 8, 2024

Janet, it's experiences like yours that really keep us motivated! We can't wait to see you again, have a great day.


4.0
Ann B - Resident/client
Assisted Living
June 5, 2024

Still waiting on current things to get fix. Overall, I love Harbour Village. Lunch should be a heavy meal and dinner should be a light meal.

Cleanliness

4

Friendliness

4

Meals & Dining

3

Care Services

3

Activities

4

Staff

4

Value for Cost

3

Response from Harbour Village

June 8, 2024

Hello Ann, we appreciate you taking the time to leave us this feedback. We will take your feedback to the team!


5.0
Joe W - Resident/client
Assisted Living
June 5, 2024
A great place to be

The experience has been great. The people are friendly and the food is great. It's enough to do around here, its entertainment.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Harbour Village

June 7, 2024

Joe, we really appreciate your feedback! Thank you, and have a fantastic day!


5.0
Barbara Y - Resident/client
Independent Living
June 5, 2024
Harbour Village

My husband and I like it here. It's a lot of friendly people here. You have privacy here and people don't bother you. The food is good. We are pleased with Harbour Village.

Cleanliness

3

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

5

Staff

5

Value for Cost

3

Response from Harbour Village

June 8, 2024

Barbara, we are very happy we could provide you and your husband with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.


4.0
Henry E - Resident/client
Memory Care
June 5, 2024
Home

The care here is better than the place before. I don't find strangers sleeping in my wifes bed. My wife is in memory care. The food here is good.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4

Response from Harbour Village

June 8, 2024

Hello Henry, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.


4.0
Frank W - Resident/client
Assisted Living
June 5, 2024
It meets my needs

I came here in 2017. The care has been very good. The eye medication was off track but we fixed it. Notification is properly given.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4

Response from Harbour Village

June 8, 2024

Hi Frank, we are very happy to have provided you with such a positive experience! We understand the frustration with the eye medication but are happy we were able to get it back on track! Thank you again for leaving us this response!


5.0
Judith Ann P - Resident/client
Independent Living
June 5, 2024
I toured 5 before choosing Harbour Valley

After 25 yrs living in Florida I moved back home - born and raised. I've been at Harbour about 8 months. I'm so glad to be back home. I'm more than happy as there is lots to keep you busy. Staff and people are helpful and friendly.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5

Response from Harbour Village

June 7, 2024

Judith, it's experiences like yours that really keep us motivated! We sincerely thank you for the positive review, and look forward to seeing you again soon!


5.0
Suzanne F - Resident/client
Assisted Living
June 5, 2024

We visited about 8 places before we chose Harbour Village. Along with great food choice and delicious offerings, HV offers varied services, trips into community, lots of activity offers, nearby advanced care building and people who smile and are happy.

Cleanliness

5

Friendliness

4.5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

No data collected

Response from Harbour Village

June 7, 2024

Suzanne, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.


5.0
Ann - Child of resident/client
Independent Living
May 7, 2024
Verified Review
Good Place for Mom

My Mom has been a resident for a few years. She enjoys the activities and all staff are very kind and helpful. Her apartment is perfect for her. She has made several friends. She is glad to be living there.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

4

Response from Harbour Village

May 15, 2024

Ann, we really appreciate your feedback! Thanks again for the recommendation, and have an amazing day!


5.0
Gail K - Child of resident/client
Independent Living
May 6, 2024
Mom’s new home

Having to move your parent(s), or any loved one, out of their home and into a new place, can be daunting and heartbreaking at the same time. I chose Harbour Village for my Mom for two reasons. Reputation and location. And I couldn’t be more pleased. The apartments are beautiful. The meals are deliciously homemade daily. Daily activities to choose from. The staff is amazing! They are all attentive to your needs, and kind, which is so important to our aging parent(s). The residents all seem genuinely happy. I would highly recommend Harbour Village and I’m very particular when it comes to caring for my 91 year old Mom. She is happy, feels safe, and cared for. If you find yourself in a situation, where your loved one is having a hard time taking care of themselves, or just needs more help, take a tour of Harbour Village. I promise you won’t be disappointed. Many years ago, I also had 2 uncles in Memory Care at Harbour Village and they also received excellent care.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Harbour Village

May 15, 2024

Gail, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!


1.0
Anonymous - Friend of resident/client
Assisted Living
April 30, 2024
24 hour care is a lie!

Sale department sells homes as 24 hour care and it’s not true after nurses leave cna or caregiver decide what is good for the resident. After dinner you can not find a single soul in building 1 and 2. I walked over to building 1 for help and there is no one the front desk doesn’t know where people are at. The girl I found sitting on her phone on the couch with legs up. They always have new people working or people from temps working because no one stays long enough to know there name. The leadership is nice but seems like they find excuses why they can’t keep staff working in there entire campus.

Cleanliness

1

Friendliness

1

Meals & Dining

3

Care Services

1

Activities

3

Staff

1

Value for Cost

1

Response from Harbour Village

May 8, 2024

Thank you for bringing your concerns to our attention. We take feedback seriously and strive to provide the highest level of care. We apologize for any inconvenience you experienced. Please reach out to Debra Barth, our Executive Director, at 414-323-2387. She'll be happy to discuss your experience and address any issues you encountered.


4.0
Anonymous - Child of resident/client
Independent Living
April 18, 2024
Verified Review
Harbour Village has been great!

The activities are great! The staff is very caring. The rooms are kept clean. Dad is happy here. It was only one of two places that treated the people living there like guests. Other places treated people like patients or sadly, like children. They are so kind at Harbour Village.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

4

Response from Harbour Village

April 27, 2024

Reviews like this give us motivation and help us ensure we provide high-quality care. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your dad's time with us. If you have further needs or questions, please reach out!


1.0
Richard M - Sibling of resident/client
Assisted Living
April 16, 2024
Verified Review
Beware, do not recommend

I would tell others - DO NOT send your loved ones here - ever!!

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1

Response from Harbour Village

April 27, 2024

We value your feedback and take it seriously. Please contact Debra Barth, Executive Director, at 414-323-2387 to address any concerns you may have. Thank you for bringing this to our attention.


Viewing 1-20 out of 115 reviews

Neighborhood around Harbour Village

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Frequently Asked Questions about Harbour Village

Harbour Village offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Harbour Village 9 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (414) 421-9600 to reach a resident at Harbour Village.

To reach a resident at Harbour Village call: (414) 421-9600



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.