The Waters of Oak Creek

It's been a very positive experience. We picked this community because of the Staff, facilities, and neighborhood amenities.

Mom has had a wonderful experience living at The Waters of Oak Creek. We are very pleased with the center. Even though we love The Waters of Oak Creek. In a year the rent went up [fee removed] for my mom. We are now paying [fee removed]a month . Her pension and Social Security has not increased in any way to help with this rent increase. This is an in going issue for the elderly that have to move into assisted living centers. Every staff worker at The Waters of Oak Creek, has made not only my mother but our entire family feel like we're important. We feel confident that she will be well looked after. The apartment has all the amenities to help make my mom feel like she never left her own home.

The staff in memory care is wonderful. I was not as impressed when Dad was in assisted living. It was great he stayed in the same apartment, but among other things there were staffing changes going on at the time we were moving Dad to assisted living and I had to follow up a lot or I felt he would have fallen through the cracks. My dad has lived at The Waters for about a year and we are on our 3rd medical director. I am hopeful the new one will stay. The director of the facility is friendly, but I feel he delegates my questions. This may be appropriate for his role, but I feel "put off" at times.The head chef in the restaurant is new. They serve a lot of chicken dishes. I don't know how much fresh fruit my dad gets so I try to bring that for him. Memory Care doesn't have a microwave or an ice maker, so that is inconvenient and the refrigerator in his room is dorm size, so the freezer is pretty much useless. We chose The Waters because of the location. The admission person, [name removed], is wonderful. The decor is bright and friendly. The ladies at the concierge desk, {names removed], are so welcoming, helpful and friendly.

It was the ONLY place with wheelchair accessibility (toll -in shower, roll- under sinks, roll-in in-unit laundry, roll-in closet. f you use a wheelchair full time, there are very few options for truly, fully accessible housing, unless you decide to build. We did not have the time or inclination to do so, so we found the ONE place in this area that has (3 of 120 apartments) that are mostly accessible. Even so, we had to pay extra to customize so that closets are reachable, etc. But if you're in a desperate situation like we were, it's been tolerable. Some of the staff are wonderful. The new chef & dining service is excellent. Be prepared to pay more than advertised for services they say are included (the Wi-Fi and cable are subpar, intermittent) Some people pay for storage unit; some get it free. Location is exceptional

The Waters was the last place we searched and visited. We weren't sure it would be what we wanted bc it seemed like an apartment rather than a senior home. It ended up being the best place for our Mom. We were overjoyed they could accommodate her. They went over and beyond with their entire staff, experienced nursing staff, comforting care team, & amazing food service Director and staff, as well as helping with a referral when necessary for hospice services during our Mom's final days. The staff reached out respectfully to our Mom and the family. Extremely approachable and sincerely kind. We would recommend this facility very highly for senior independent living or an assisted living experience. They can also provide memory care. Very friendly homelike atmosphere with many activities provided by the Wellness Coordinator. The cost was equivalent to other facilities with much less services. Thank you for the recommendation. We felt our Mom was blessed finding this perfect location.

I would recommend, out of the ones I seen this is the best for my loved one.

We chose The Waters of Oak Creek because I liked how everything was included in the price. Cable, water, rent, etc. It is all one bill so there are no add on fees or anything like that. The staff have been very friendly and helpful, especially the maintenance men. They do have a lot of different activities provided for the residents, although my mother is not one to participate. The food is pretty good and I have not heard any complaints. I would absolutely recommend The Waters to other families looking.

I picked this community because it had an opening and less residents. We are very happy with, my loved ones care, and the staff has lots of patience.

What we have noticed is that the staff is not transparent. They say will get back to you and they do not, we have to fight to find out what is going on.

Make sure you get the view you want because some are better than others! With my situation I'm pretty much in my room all the time. Make sure you can afford it because it is expensive, but it's in a great area. The actual location is phenomenal; it overlooks the town square that has lots of activities unrelated to the community. So that view makes a huge difference because you can see the farmers market, hear bands playing, and see little kids on the splash pad. If you're going pay the money, get the view because otherwise you won't get that experience. The Waters of Oak Creek is a community for 55+ and up, but most people are a little older. So if you're in your 50s and you come here just be aware that it's mostly older residents at this time. There's nothing wrong with that at all, but the activities are geared more towards that specific age group. They are open for suggestions however, and it does seem like they are trying to skew the activities to be more inclusive of all generations & ages.

It's beautiful. It's well maintained. We are thrilled for the fact that my parents never have to leave their apartment should my dad have to go into assisted living. The staff are great. They're always friendly, no matter who you see in the hallways. My parents like the food. It is pricey, but they're happy there.

I would recommend them.

I would tell others this is a good deal for your money. The staff are always available to assist with answering questions or concerns. The food is really good, and the family is able to have meals with our loved one. They have a lovely super club and pub. Some of the activities available include: exercise, game nights, clubs, bowling party, ladies group, and more for the residents to choose from.

This is an excellent place, and the best I could find after looking at other communities. I would highly recommend the community to others. There is a regular activities calendar for the resident to review and choose from to participate in.

Everyone so far has been great to our family, and it is in a great location. It is near a nice park and great surroundings, and if your able to get our and about easy there is a grocery store close by which is convenient.

It is a great and newer community. The communication is still being improved on with the family and residents. The location is convenient to shopping.

This is in/near the Drexel shopping area and is a very busy place. While its not far, I think we have some good options that are much closer. I do not want to schedule a tour at this time and have emailed [name removed] that information. This is not really a rating as I have not toured the facility.

We chose The Waters of Oak Creek because of their willingness to work with us as a family during the whole covid time, they were phenomenal. Myself and my mom were caregivers for my dad and they allowed us to come inside and visit. It is also a newer facility as well and they offered independent living so my mom could transition there. I think they are doing a great job caring for my dad but I feel that they need to have more training on how to manage people who have memory care issues. My dad is not a fan of the food but they have been good at trying to accommodate things that he wants/needs. They are working on getting medicaid certified so we are keeping our fingers crossed that that gets carried through. I would recommend to others looking.