Colonial Oaks at Rockwall

It was an ok facility however...There is a need for more interaction with patients. There are a few activities but not enough. Especially weekends. Patients were bored. Facility is understaffed on weekends. Kitchen should prepare more flavorful foods. Staff needs mindfulness of attitudes and respectfulness towards patients and families. Facility needs better housekeeping skills. Patients personal items frequently went missing.

The staff is awesome, the administration is where I have my problem. I think the biggest disappointment was, after a couple of weeks the friendliness, the amount of time to get back with you will change, it all changes and you see your a number. Now as far as the actual client, he is happy and comfortable, and that is why we haven't moved him. They have this great outside area, they never ever let them out there. It's a tough job they have, but I feel even if the situation is somewhat bad/uncomfortable, instead of excuses and sweeping under rug why not face it and try to make me feel better about it.

Colonial Oaks has been a great fit for my mother. She is much happier and has eased a great deal of our anxiety.We would recommend Colonial Oaks.

5 stars for all categories! We are very happy with the experience at Colonial Oaks at Rockwall. The facility is strictly memory care. It is a smaller facility, with only 44 beds. I absolutely recommend them to others looking for memory care. We love [name removed] and all of the staff!

The staff is friendly, and they are so good at handling conflict with care and redirection

They have done everything well, we are very very happy with them no complaints. It's hard to improve on perfection. All I can say is it's perfect, we're very happy with it the staff is amazing and we are so happy to see Mom doing so well.

We had a good experience with the community, even though it was a short one. The community felt like home to the family during their short stay. It would be helpful to have more staff to be able to assist the residents. We would highly recommend the community to others.

Our experience with Colonial Oaks Rockwall has been wonderful. From our very first meeting with [name removed] to present date, we are very happy with our choice in placing our beloved family member there. We toured many memory care facilities and Colonial Oaks Rockwall by far is the best. At Colonial Oaks Rockwall there is always an activity going on for the residents. They also have a Man Cave for the guys and a she shed for the girls. They offer all amenities for the residents and so much more. They have a full staff working so each resident is cared for. We couldn't be happier with Colonial Oaks Rockwall.

A Place for Mom set up three homes for me to tour. The first two were Assisted Living With A Memory Care wing. They were nice but I didn't feel that Mom would get this special care that she needed. When I toured Colonial Oaks which is 100% Memory Care, that was the place. The staff there are very attentive and caring. Mom's room is nice and cozy and there's lots of activities to keep her entertained through the day. I really like the 9:00 a.m. devotional which was important to Mom. For anyone looking for a great Memory Care Facility I highly recommend Colonial Oaks.

There is always something going on with the activites., although my loved one did not participate.

We have been very happy with our experience at Colonial Oaks at Rockwall. The facility is always extremely clean when we go to visit and the people are super friendly. They have great activities that they do with the residents. We would recommend Colonials Oaks to others.

I would probably recommend it compared to others I researched and visited. Based on the others, this one is good.

We have had a great experience at the community. The staff have been great to work with and helping with my loved one. [name removed], [name removed], and [name removed] specifically have gone above and beyond to assist the family. The food has been good and my loved one is enjoying it.

My wife has been a resident of this facility since [date removed]. We selected it on the basis of location, safety of residents, activities provided, a comprehensive approach to residents with dementia, and the dedication of staff to their residents. I have found the management team to be quite responsive to my concerns with a willingness to take action when requested. My wife appears to be well cared for and there is a solid nutritional program in place and followed.. There has been excellent coordination with the long term care insurance policy company that covers her care in part. The activities director has a very comprehensive program for the residents. The medical team consults with me promptly when there are medical changes or needs. The facility, to the best of my knowledge has had zero COVID-19 cases, which is a great credit to their entire staff and management team.

Revere Court has been a great place for my wife. It is so clean and welcoming. I know they are taking such good care of her. The staff is excellent. I am so glad she is getting such good care.

My family was worried when we took Mom to Revere Court on March 8th. But when we were met at the door, one of the outstanding workers at Revere looked at my Mom and said, "You're so beautiful!" My Mom smiled and walked into her new home at Revere and never looked back. Alzheimer's is hard to deal with. For Mom, for us and everyone involved. And yet, the people at Revere do such a good job of keeping everyone involved and active. As I left her on a recent visit, I told Mom we loved her and she looked at me and said, "If you have to be somewhere like this, you can't beat this place. They take such good care of you." And that's exactly what we want for Mom.

Having a loved one with Alzheimer's is a 24/7/365 challenge, especially if the primary caregiver becomes ill too. That was our family's situation when we found Revere Court for Mom's new home. We looked at several other facilities, but they just didn't have the family feel of RC. I keep comparing the attention, care, and patience my mom is consistently receiving with the nightmare a friend's mom recently faced in another facility (that cost significantly more than RC!). My mom, in contrast, gets lots of personal attention, including activities suitable for her cognitive level. She is surrounded by capable, caring and kind staff who truly prioritize the residents' comfort and dignity. Before entering RC, my mom had lost 15 pounds in a few months because she would not eat. At RC, nutritious snacks are daily routine. (I like to visit during snacktime when Mom shares!) After a few months at RC, my mom is looking healthier, cleaner, and more alert. Revere Court has been a godsend!

My family is so blessed to have found Revere Court of Rockwall to care for our loved one. My Mom was in need of more care after living in an independent facility for the past 7 years. After coming to Revere Court she has just improved so much. It has made such a difference in her overall health. Everyone has been wonderful there. The staff are all so caring and compassionate and take such excellent care of her. They also are so great to answer any concerns or questions we may have at any time. It has been such a relief to have found them!