Coachman Square at Woodbridge

The care my mother is receiving is as good or better than the skilled nursing facility she was previously residing. The aides always have a smile or a kind word no matter how many times they are called to my mom's apartment. She has to be moved by hoyer lift or very carefully from bed to wheelchair always a challenge and the aides are amazing. That alone means everything, she doesn't feel like a burden anymore, they leave her with dignity and that can mean everything at this point in her life with her limitations.

I had nothing to compare it to but my expectations were a little high. My dad was at the end of a very long haul and was pretty much by himself. I thought there would be more supervision, that they would be more hands on. He was in the dementia unit. The activities were pretty good. He was only there for about a month but he was starting to participate a little bit more. I thought they had a wide range of things for them to do. They had bingo and trivia, and a lot of day trips. On Sundays they had a person come in who would sing or play an instrument. The billing was very confusing. They were happy to go through it with you but it wasn't something you could figure it out by yourself. He was there for only about a month but we did pay for like 3 months. Also, we're in the middle of trying to get my father's long term care insurance and it's been a struggle getting documentation from Coachmen Square.

Everyone was very kind and helpful, they helped to turn a very bad situation, that our family was going through into something good. It has only been a few days , mom seems to be adjusting already, everyone has made her feel very welcomed. Hopfully soon she will call it her home. THANK YOU EVERYONE !!!!!!

I have been extremely pleased with Coachman Square at Woodbridge. This is my mom's second placement in assisted living --- she previously lived at Atria Crossroads in Waterford, and I am way more pleased with this Benchmark community she lives in now than I was with Atria. At Coachman Square they actually act like they care and the staff members, for the most part, seem to enjoy their jobs. (At Artria, I felt like money was the biggest motivator and they did not follow through with their promises). I understand that these are businesses that need to make money to stay profitable, but at Coachman Square, they actually appear to put the residents first. My mom is happy there and hopefully she will remain there the rest of her life.

It's expensive but it's a pretty good value. I'd highly recommend that place. It's excellent! They take a personal interest, it seems, in all the residents there. Everyweek they have a new activities calender. On a regular basis, almost every night it seems, they have movies. People come in every week - they've had comedians, musicians, they had a cellist. They have field trips to the beach or the shore rather. Every week is chock full of activities of varied kinds for varied interests. My parents weren't keen on moving into a place like that and even they have to admit that it's excellent. They feel like they're being very well taken care of.

On walking into Coachman the atmosphere was a feeling of comfort and the people who work and live there were very friendly. The living areas are clean and refreshing nothing like a nursing home. The rooms are a good size. I love the pub and their happy hour and the ice cream bar.

We looked at a total of 13 places before choosing Coachman Square. It's a good place, a little pricey, but still a good place.