Benchmark Senior Living at Hamden

I would definitely recommend Benchmark to a friend. Since it is a smaller community there is a lot of personal service. The staff knows everyone and is attentive to their needs. We did have a bit of a communication challenge with the nursing staff but it is fine as long as you are proactive.

Bright and cheerful. Lots of friendly staff. Decent food and many activities. A++

For the senior housing business the charges were quite reasonable, close by for me and our daughter, and the regular living areas are very nice. My wife just wants to be left alone, which doesn't work well with dementia needs

My mom was a resident at Benchmark Senior Living at Hamden for a short period of time and, although it was a short time, I could not have asked for a more accommodating, professional and caring facility. I just couldn't, that's all I can say. They were absolutely amazing. [Name removed], who was the intake/sales person, was absolutely wonderful. It was a really great experience.

Benchmark is a very nice, warm atmosphere, like a VT inn. Colors, artwork, carpeting... all very nice. Quite clean, seems organized. Staff is professional and friendly. Mom requires the highest level of care, and the staff provided it well. The food is good. Mom is happy there. Has friends who make her happy. I would recommend the facility.

My loved one has adjusted well. Hiccups are expected when doing such a big move, but the move in was great. Staff has been very attentive and friendly. She attends many of the events, but says she is bored at times. Food, understandably, is a hit or miss. Can't please everyone. We would recommend this facility to others.

Staff is very friendly and the facility is small enough that they all know your name. They greet residents frequently. It was the only one remotely affordable.

If you are looking for high level of care for someone with a more complex health issue, this is not the place. They had made some early promises about the level of care and help we would receive when it was time to move, and we just did not ever see those things from them. They assured us that our situation was one they could handle when in reality they were not ever able to.

I felt that during the decision process Benchmark in Hamden was the cleanest, and has the best staff that could handle my parents complex situation. They have been amazing through this journey.

My dad passed away after less than a month at Benchmark, and the staff was very kind and helpful. My mo. Is very happy at Benchmark and has adjusted beautifully. She has friends, activities, exercise and her stress is minimal. They have changed our life in a positive way

Common areas are clean, daily sides often forget to empty mom's wastebaskets. The staff are friendly, although mom had plant in hall next to window that all admired. Went missing one day. With the quality of care they stepped up services after hospital stay, however additional help is very spotty, mom often gets impatient and showers on her own. Our loved one likes food but says it often isn't hot enough. Dining room is cold, many residents wear jackets during meals. With activities they are no longer providing residents printed list of weekly events, requires going to main desk to find out what's up that day. Value for cost - don't see value of stepped up care

The staff is very caring and go out of their way to make residents feel known and safe. There are some inconsistencies in services that need to be monitored by family members.

We find the staff members to be have great communication and response times to any questions or concerns our family or loved ones may have. They have been very helpful with all the different insurance and paperwork that is involved. We would absolutely recommend this community to other families, for us it is the most cost efficient and conveniently located. We would go there ourselves. Their old chef was replaced with a new cook so each day the meals are getting better and better. Our loved ones get to pick and choose which activities they take advantage of, they seem to offer plenty of different things to do. We do feel our loves ones are getting their money's worth.

It is a place to look into to see if this be a good place for your loved one. This was the best location for us as my loved one is familiar with the area. The staff are pretty good to work with if the family has questions and concerns about our loved one. The community staff are good at trying to assist my loved one with transitioning into the community better.

The location of the facility was great for our family. Also it wasn't some huge place, it was homey and had a garden area which was perfect for my mom. They have a lot of things to do to help stimulate the residents and keep them active and engaged. My mother is loving the activities, she is doing things she never thought she would do. I have seen a night and day difference in her in just a matter of months. It is expensive, but it is worth every penny. I would definitely recommend them.

My "Place for Mom" consultant helped guide me through an excellent list of communities that met my criteria. We selected a great facility where my parents are happy and I have the peace of mind they are safe and I can visit with them regularly.

They always had something for the residents to eat. If you didn't like what they served they were willing to fix you a grilled cheese or tuna sandwich or something else. They always want you to eat. It is a really nice community, and you would be happy here. The community was good at checking on the residents, and not knowing the staff was checking on the residents.

The community's population is very elderly, but my loved ones love the staff and they do a great job taking care of our loved one. The food is great and they have activities but we would like to see a bigger variety. I would recommend this community to others