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The facility is clean and smells good. The staff is wonderful and caring. Communication lines are open. They truly care for our loved ones like a family. The move in was a breeze. The meals are tasty and if it's something my husband doesn't care for, they have a sandwich mine will eat and they try to encourage him with stuff he likes. Medical care is excellent. [Name removed] is organized and smart and the rapport with all aspects of care that he needs are addressed. Having had my mom and FIL at two other places, this is by far the best and I have been an RN for 48 years so I'm pretty picky and observant. The activities are engaging even though mine may or may not want to participate, but they encourage and engage him as often as they can.... Read more
CERTUS at Waterford Lakes offers a one-of-a-kind approach to memory care services, supporting residents living with Alzheimer’s and other types of dementia in Orlando, Florida. The memory care community uses a variety of evidence-based, scientific care approaches to provide residents and their families with renewed meaning and purpose. Just east of downtown Orlando, the community’s location offers easy access to local dining, cafes, and shopping options throughout Orange County. The community is also conveniently located just a short drive to local and regional medical centers, in case of emergency.
Understanding that memory loss impacts each resident differently, CERTUS makes it a priority to get to know your loved one on a personal level. The caregivers are specially trained to assist residents with Alzheimer’s and other forms of dementia while helping to minimize the symptoms of their disease. The services available include all-inclusive personal care services, as-needed assistance with daily living activities, fitness classes, move-in assistance, and more. The well-trained staff also helps residents enjoy the benefits that the community offers, like the transportation services, delicious dining services, on-site beauty shop and spa, theater room, and library room.
Residents enjoy a full schedule of enriching activities and events that help to maintain a...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.1
Review Score
Review Score
13 reviews9.1
Out of 10
5 star
85%
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A Place for Mom has scored CERTUS at Waterford Lakes with 9.1 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, CERTUS at Waterford Lakes has 13 reviews with an average "overall experience" of 4.8 out of 5.
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4.5
They are helpful and caring, it is important to have a good staff to resident ratio. The facility is very nice. Good size rooms and bathrooms. Lots of light. They need to increase staff to resident ratio.
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I would not recommend anyone consider having a loved one stay in your facility
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Everybody is professional.There's a really large staff.My mother is safe and happy and well taken care of.
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The facility is clean and smells good. The staff is wonderful and caring. Communication lines are open. They truly care for our loved ones like a family. The move in was a breeze. The meals are tasty and if it's something my husband doesn't care for, they have a sandwich mine will eat and they try to encourage him with stuff he likes. Medical care is excellent. [Name removed] is organized and smart and the rapport with all aspects of care that he needs are addressed. Having had my mom and FIL at two other places, this is by far the best and I have been an RN for 48 years so I'm pretty picky and observant. The activities are engaging even though mine may or may not want to participate, but they encourage and engage him as often as they can.
5
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5
The facility is big, and doesn't look "institutional". The staff is good. They are caring. I still think regular visits by family and friends are important. I would recommend CERTUS at Waterford Lakes to other families looking.
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4
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4
My family and loved one had a good experience with Certus. The community is small and this was one of the reasons we choose Certus for our loved one. The staff have been great with every concern from the family and our loved one. Overall, this is a community we would recommend to others.
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3
My love one is well cared for. The staff are always visible helpful, attentive and friendly. On my visits the meals that are served seem to be tasty and good as all the residents clean their plates. The pricing is very high in my opinion and difficult for most people to spend their life savings for care of their loved one. Certus is a very nice facility and I would recommend it for the quality care and attention they give to their residents.
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3
I toured CERTUS with my wife and sister. We all agreed it was unlike any other memory care facility we have seen. They use research and the community is set up to give my mom a great quality of life - not just care. We are very happy with our decision to move mom here and would recommend to others.
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5
We chose CERTUS at Waterford Lakes because of the convenient location of the facility, everyone was very friendly and accommodating, and they also at the time had some compelling incentives. It has been a good experience so far and I would recommend them to others who are looking.
5
5
No data collected
5
4
3.5
4.5
Our tour at Certus was really good. The facility was very nice. But it was geared more toward memory care and people who were a little more advanced in their aging journey than my dad was ready for.
We chose Certus because it was a brand new facility and there is a lot of space to walk around which is great because she loves to walk. It is almost like staying in a 5 star hotel and not institutional. They have amazing amenities such as a library, a salon where you can get mani/pedis, dining rooms, etc.
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No data collected
5
There are a lot of wonderful things about CERTUS, and it would take me way too long to explain everything. I love the facility, it's beautiful, it's beyond anything what people would expect. Most importantly, beyond the surface, the people at CERTUS are absolutely wonderful. They treat my mother like their own mother. It's surpassed anything I could have ever expected and it's a pleasure knowing that she has this type of care and I just can't say enough about how I pleased I am with her care here.
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5
So far so good! My wife was living at another community that I won't name and we were deeply unhappy. After CERTUS opened up, we loved what we could see and that they are designed just for dementia and Alzheimer's. Since moving in, my wife is doing as well as can be considering she has Alzheimer's. We are very happy with the staff and care she receives.
5
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5
See what the neighborhood has to offer and what’s nearby:
CERTUS at Waterford Lakes offers Studio. Learn more.
A Place for Mom has scored CERTUS at Waterford Lakes 9.1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (407) 550-0021 to reach a resident at CERTUS at Waterford Lakes.
To reach a resident at CERTUS at Waterford Lakes call: (407) 550-0021
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