Brookdale Oro Valley

Grateful for caring staff at Brookdale Senior Lvg

A remarkable staff, kind, talented and dedicated

Brookdale will charm you in the door and take your large deposit. When behaviors emerge that were discussed prior to admission, they send the patient off for a Psych Evaluation to a private hospital with out consulting the Hospice Program. They should have Psychiatric Consultants that can prescribe medications. Plus, Brookdale staff needs more education about behaviors associated with Dementia and Alzheimer’s and needs more training in dealing with these behaviors. Overall, they need to be less deceiving initially and more tolerant of difficult behaviors.

The only problem is the regulation of the HVAC system!! Either too hot or too cold!! The staff is very good and caring! [Name removed], [name removed] & [name removed] are very good administrators! [Name removed] & [name removed] are the RNs on duty and are pretty responsive to requests & Med explanations

Overall, Brookdale does a very good job in caring for the residents. Friendly staff, and employees are very gentle and caring. Does a good job in maintaining the promises in cleanliness.

There's a daily list of activities that are designed to include all residents and individual needs are incorporated into all levels of interaction. All receive respectful care.

Our questions were answered promptly. The transition to move my mother here to Brookdale was made a lot easier with the staffs help. I would recommend Brookdale Oro Valley to anyone who needs memory care.

[name removed] has been great making Brookdale home for my wife before she became a residents and it continued when she became a resident.

I feel fortunate to have found this facility for my spouse. He is happy here and well taken care of

all good great friendly clean

Staff is wonderful and professional. Relieves my stress that mom will be well cared for.

Moved here about 2 years ago from Colo. We have found it a great transition and lovely home for Dad. Doing a great job and we enjoy visiting/eating/hanging out with Dad here

This place is perfect. They support my wives dignity while effective stimulation with caring caregivers. The activity program is unparalleled with creativity. [name removed] creatives and administers the program. She makes valuable observations. [name removed] and [name removed] nurses are solid!

The staff is very caring, and they know every resident by name and are all very very patient

My wife has early onset Alzheimer's and has lived at Brookdale for three years. I am most impressed with the skills, knowledge, and kindness demonstrated by the staff. They all know her by name, habits, and disposition. They always greet me by name, with a friendly hello and offer an update on her. The nursing staff answer any questions I have about her, her meds, and her health and well-being. They are earnest and honest in their communication with me. If something happens that is out of the ordinary, I get a call right away. In my three years with Brookdale, I know that my wife is safe, happy, well cared for. And that leaves me satisfied knowing she is okay. I looked at several places just prior to Covid, and Brookdale was the best fit for her. And for me.........

Staff was very encouraging and supportive of family during the transition to memory care. The activities director, [name removed], always has a smile, kind words, and endless energy.

There are some issues I'm still trying to resolve, and things are not going quite as well as I would like, mostly because there is a high staff turnover, so some continuity is lost with those changes. But I really like the staff that are there. They're extremely friendly, and they seem to be friendly with my mother too, which is most important to me. Mother says the food is wonderful, and I think the cost is fair.

From the first time of visiting Brookdale Oro Valley as the new home for my spouse, I felt comfortable with their care for my spouse and also understanding of my needs. Their employees are knowledgeable and loving to the memory care patients. They have games and activities catered to each person and one day each week they bake "goodies" for them. The facility is kept clean and the meals and dining appear to be good, although due to covid precautions I haven't had a chance to try a meal. Their weekly choices are wonderful and catered to each individual as needed. I highly recommend this facility for your loved one!

It has been a very positive experience. The facility is clean. The staff are all experienced in and geared toward memory care, and I find this very reassuring. The transition was very difficult, both for myself and my family as well as for the resident. But she has mad a very successful transition, which is still ongoing.

It is a very safe place for a new home for somebody. The community was very careful during the pandemic. The staff took care of knowing what each resident needed. The community is able to meet dietary restrictions, such as pureed food. The director take each residents like their best friend. A lot of the staff feel like family.