Brookdale Memorial City

I’m very happy with this facility and very protective of my mom’s best interest. Meaning I’m willing to pay up for the best care. I believe this facility is well priced in addition to being top quality. The staff ([name removed]in particular) has been absolutely excellent. As she walked us around on the first and subsequent visits she was joyfully greeted by resident after resident and has a really positive relationship with all of the tenants including us. Top marks!

My experience with Brookdale Memorial City has been outstanding. From the moment we walked in, the staff was welcoming, attentive, and clearly committed to creating a warm and safe environment. The community is always clean and well maintained with beautiful outdoor spaces that give the community a peaceful, home-like feel. The dining experience is another highlight! Meals are nutritious and tasty, with options that cater to different dietary needs. The staff make every effort to personalize dining to suit preferences, which really enhances the quality of life for residents. Overall, Brookdale Memorial City provides exceptional care and a welcoming community for seniors. If you are looking for a place where your loved one will feel at home, safe, and engaged, I highly recommend visiting and seeing for yourself.

They tell you hurry you get two months free. You sign up and that first FREE MONTH THE APARTMENT IS NOT READY FOR MOVE IN. One month FREE RENT gone. Then apt not NOT NOT READY LIKE THEY SAY! Bugs, icemaker broken, fridge shelves MISSING, drawers screwed in COCKEYED, new carpet remnants left INSIDE/OUTSIDE, dining .. if you call school cafeteria dining, then lol be sick right, RUDE SERVERS, non communicable staff, leave messages right .. we’ll wait long time if ever for answers, HCA HEALTHCARE OWNS omg, hello HCA!! Omg. Lots and lots of non speaking or understanding of ENGLISH LANGUAGE, plus just RUDE DINING ROOM SERVERS! Promises made and NOT KEPT!! Do not sign for dining as only breakfast and lunch included! $[removed] EXTRA for dinner!! 2 hours between breakfast and FABULOUS COLD LUNCH.

The staff is mostly what we like about the community. My only downside was dealing with the accounting part. Not the staff. They were very helpful. But there was definitely a disconnect between the local office and corp office where numbers sometimes didn't match adding a little frustration.

I encourage those who are looking for opportunities to sample Houston dining, local sites of attractions and overnight trips offered. Brookdale is the place for these experiences. There are also many residents who are satisfied to meet others without leaving the property with games and music. Safe, busy community and courteous staff.

Well kept and pretty facility and grounds. Staff very helpful and friendly. One bedroom apartment is great size and well designed. Amenities are just right for the price.

The personnel at Brookdale were fantastic in helping us through the transition decision period for my Mom. She is moving from a home of 55 years and is now excited about the move. This is a testament to not only the Brookdale Staff but the Community at large. The atmosphere is one of activity where you see residents out and about engaged in many different activities. Easily a place where you can quickly get integrated and involved. Highly recommend visiting this facility if you are considering a Senior living location with more of an Independent living atmosphere while still having health care services on-site.

Not the newest and fanciest place but definitely well worth the money. All the employees are super nice and accommodating. I love the fact that when you exit your apartment you're exiting outdoors into a courtyard and not it is some hall

My dad liked the location, staff and it was in his budget. When it rained/stormed, the lights were out 3 days. A senior apartment should have backup generators. I am glad my dad got to spend his last few weeks at Brookdale.

We love this community for our mom. She came here after SNF and a stroke. We were nervous, but Brookdale home was exactly what we needed. The ala carte aid services were perfect while she regained her stamina and independence. I love that it has varying levels of seniors there as well. This kind of pushes the less independent to become more independent. The staff is also incredibly helpful and kind. The grounds are vast and lovely. I wish they had a more updated generator for storms, as our moms on oxygen. But I’m sure they will be fixing that after this past storm. Thank you to A Place For Mom for helping us.

This has been a great place for my mom to live. The amenities are wonderful with on-site pharmacy, salon/spa, and therapy have been great. Activities have been fun for my Mom. She has also been enjoying the food. They are great at getting feedback from residence. All the staff are super helpful and willing to help with anything.

My late husband and I toured many facilities over a period of months and once we saw Brookdale Memorial City, we knew it would be home.

Depending on person's walking abilities, consider what building you live in relation to dining room.

My rent went up 9.1%. Cola went up 3.2%. I am afraid if I live five more years I will not be able to afford to live here.

What I enjoy the most about living at Brookdale Memorial City are the friendliness of the staff members who work here. Based on the experience so far, I would recommend this community to other families.

I highly recommend Brookdale Memorial. For multiple reasons: 1-close proximity to medical services 2-the apartments are spacious & clean 3-the food is delicious and has variety 4-the services of transportation for guests who do not drive 5-the well thought out events and entertainment the facility offers 6- the social aspect (many of the guests who live there my father encountered are positive and happy about their environment there at Brookdale) AND lastly but not least. The reason I would choose Brookdale for my Mom or Dad is the employees. All of them really were helpful, respectful and considerate. Specially [name removed] and [name removed]. They helped my Dad in many situations. We always received a kind welcome and helpful attitude from them. Don't hesitate, check it out. We looked at 3 independent living facilities in the Houston area and choose Brookdale. I can honestly say we are glad we did.

My loved one is currently a resident at Brookdale Memorial City and most everything has been great for him so far at this facility. The cleanliness and friendliness are great. The staff, activities and value for cost are great. The food is okay, according to my loved one. Overall, I would recommend Brookdale Memorial City to family and friends.

I'm continually amazed at how helpful, friendly and eager to help the Brookdale Memorial staff has been in my short stay so far. I picked this community because of the location and staff who seem genuinely care about the resident's well-being.

consciousness house keepers pleasant staff - helpful comfortable apartment, great floor plan outstanding che (delicious food)

Place is more then expected