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Brookdale Lake Shore Drive

2960 North Lake Shore Drive, Chicago, IL 60657
9.5
Review Score
78 reviews

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Anonymous - Child of resident/client
4.0
Loved One's Experience With improvements would recommend

Biggest issue with Brookdale was they were short staffed and they cut corners especially with care in assisted living. With improvements, we would recommend this community to other families. Part of the issue was the post covid health care environment.... Read more

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About the facility Brookdale Lake Shore Drive

It’s time to exchange your burdens and stress for the lifestyle you desire most, at Brookdale Lake Shore. Located in the gleaming city of Chicago, Illinois, you will find yourself surrounded by stunning views of Lake Michigan and the city's vibrant skyline. Whether you are seeking independent or assisted living services, Brookdale’s trained team members communicate with you directly in order to learn and support your needs.

Brookdale’s assisted living program is designed to promote residents’ independence and freedom. Before you move in, a care assessment is provided to determine the services you desire, such as assistance with bathing, dressing, medication management, or other personal tasks. You can choose to receive as much or as little help as you desire. Families and residents alike can embrace peace of mind knowing attentive staff members are available 24 hours a day, seven days a week to be alerted to any emergencies. An alert system is also used as an extra safety measure on-site.

In addition to safety, residents can look forward to assistance with meals, housekeeping, and home maintenance. The concierge service can help with personal requests, and transportation assistance is provided, as needed. While your chores melt away, you can check out...

Read More

Learn more about the Best of Senior Living awards and this year’s winners. See all 2024 award winners.

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Brookdale Lake Shore Drive is a community within Brookdale properties. See all Brookdale communities.

Pricing for Brookdale Lake Shore Drive

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

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2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Brookdale Lake Shore Drive

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Amenities at Brookdale Lake Shore Drive

Community Details at Brookdale Lake Shore Drive

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas

Private Bath

Vegetarian


More on this community


Reviews
for Brookdale Lake Shore Drive

Write a Review

9.5

Review Score

Review Score

78 reviews

9.5

Out of 10


5 star

57%

4 star

31%

3 star

6%

2 star

7%

1 star

2%

78 reviews

A Place for Mom has scored Brookdale Lake Shore Drive with 9.5 out of 10 using our proprietary review score based on 31 reviews in the last 2 years. Over all time, Brookdale Lake Shore Drive has 78 reviews with an average "overall experience" of 4.3 out of 5.

How we score communities
Cleanliness

4.5

Friendliness

4.5

Meals & Dining

4.4

Care Services

4.3

Activities

4.4

Staff

4.7

Value for Cost

4.2

1-20 of 78 reviews
Sort by

5.0
Zofia L - Toured community
Independent Living
November 18, 2024
Great tour experience and food

Beautiful, peaceful, attentive and kind stuff, great food! I would recommend the community to other. After one tour, I learned everything I need to make a decision and believe the value here is worth the cost.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Anonymous - Child of resident/client
Assisted Living
October 18, 2024
Verified Review
Loved One's Experience With improvements would recommend

Biggest issue with Brookdale was they were short staffed and they cut corners especially with care in assisted living. With improvements, we would recommend this community to other families. Part of the issue was the post covid health care environment.

Cleanliness

4

Friendliness

4

Meals & Dining

3

Care Services

3

Activities

4

Staff

4

Value for Cost

3


5.0
Judy H - Resident/client
Independent Living
October 11, 2024
Welcoming to newcomers

I’m very impressed with the fine dining and the variety. The food is good. The servers are so nice, too. I love the new comers table that allows new residents to easily connect with people who have been in the community for years.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


2.0
Lauri S - Resident/client
Assisted Living
October 2, 2024
Very expensive with lots of extra charges

First, my deposit was lost by Brookdale and I was humiliated by receiving a collection call for their error. Issues are Maintenance. I have had to hire professionals at my own expense to get things fixed. The dishwasher is broken - two weeks now. Kitchen Faucet leaks and handle is hard to pull out. I had to put drain cleaner down drain when it kept stopping up - my expense. New faucet is also my expense. Freezer needs repair. Never taken care of. Bathtub water came out black, but didn’t matter as it had no plug to take a bath. One window has terrible condensation. Switches don’t work, I don’t even know what most of them do and little concern was shown to help me.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

No data collected

Activities

3

Staff

3

Value for Cost

1


5.0
Clare/ A - Resident/client
Assisted Living
September 23, 2024
A lovely, lively place to live

Our east-facing 2 bedroom apartment overlook Lake Michigan, with a view from Evanston to Downtown Chicago, and full windows from 2-3 above floor. Stunning. Our building neighbors are interesting and enjoyable at activities like book and writing groups. Current events resident led dining is good along with good people.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

4

Staff

4

Value for Cost

4


5.0
Liann - Loved one of resident/client
Assisted Living
September 16, 2024
Verified Review
Wonderful facility in the most beautiful Chicago location. People who live here are very lucky.

Honestly, I think Brookdale at Lakeshore is lovely. The home care services are not great though, so if you need additional assistance, it is best to contract outside help. We would 100% recommend this community to other families who may need a place for their loved ones

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

3

Activities

4

Staff

5

Value for Cost

5


5.0
Anonymous - Child of resident/client
Assisted Living
August 30, 2024
Verified Review
Review for Brookdale Lake Shore Drive

I would highly recommend Brookdale to them. I've toured 3-4 other places and Brookdale is the cleanest. Very pleasing look. People who work there are great. We are very happy there.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
John A - Resident/client
Assisted Living
July 27, 2024

The opportunity to meet with very interesting people is enlivening and unexpected. The view from our unit of the Lake is the highlight of every day.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

5

Staff

5

Value for Cost

4


5.0
Carole K - Resident/client
Independent Living
June 24, 2024
I'm never bored at Brookdale Lake Shore Drive

Brookdale was selected by my 3 children for my husband and I almost 7 years ago. It was a choice that had unlimited activities, new ones to experience – or old ones to continue enjoying. When my husband died (after 56 wonderful years of marriage), I was lonely in my apartment and therefore made it my business to participate in an activity every day. I exercise 5 hours a week. I join an exercise of body and mind class, and Yoga. Yoga was my absolute favorite class: An hour of PURE PLEASURE. Twice a month, I join writing class. On Thursday, I attended the painting class. Almost every week, I created a new painting – mostly using acrylics. My 19-year-old granddaughter joins me at the class. So we paint together and that just brings us closer. On Friday I host knitting clubs. Saturdays are my favorite with live music. So, in conclusion, Brookdale is my home and offers me so many activities to make an enjoyable living experience.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Darryl T - Toured community
Independent Living
June 23, 2024
Positive attitudes everywhere

The strengths include the positive attitudes of all staff encountered, the location which has access to the lakefront, the walking trails, the good sized apartments, the expansive views and the variety of services offered.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
David - Friend of resident/client
Independent Living
April 24, 2024
Great facility, impressive staff

I assisted a wonderful lady moving from her home into Brookdale. The idea of a retirement home brought certain thoughts into my mind; walking into Brookdale made me realize my opinions were wrong. [name removed] was beyond welcoming and supportive to me as I helped move her in...and also went out of the way to make sure my friend felt welcomed and met other people. In the week that I was in and out I met many staff and quite a few of the residents; universally they all seemed to be incredibly happy and very friendly.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

No data collected


5.0
JG - Toured community
Assisted Living
April 16, 2024
Great tour

I toured the community seeking for my brother. I love how everyone interact with everybody that's why it I'm looking for my brother he really will enjoy I love the experience the new things that y'all have going on I love all of it.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Rona S - Resident/client
Assisted Living
April 8, 2024
A Most Happy Place To Live

The people who live and work here make living here easy, comfortable, and fun.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


2.0
Anonymous - Resident/client
Assisted Living
April 5, 2024
Not worth the cost!

BLSD feels like a prison! I have no freedom to walk outside. A Place for Mom marketing is too aggressive.

Cleanliness

2

Friendliness

2

Meals & Dining

1

Care Services

2

Activities

2

Staff

2

Value for Cost

1

Response from Brookdale Lake Shore Drive

April 9, 2024

We appreciate you taking the time to share your feedback and are sorry to hear you feel this way. Our staff is committed to providing the highest-quality service and care for each resident and we will share your concerns with our management team for review.


5.0
Anonymous - Resident/client
Assisted Living
April 2, 2024
Resident

I've lived happily at Brookdale Lake Shore Drive for five years, and recommend it highly. The locations and wonderful activities are two of the best assets.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

No data collected


5.0
Rona - Resident/client
Assisted Living
March 13, 2024
Warm, friendly, welcoming

The staff and residents are warm and welcoming from the very first day I moved in 9 years ago. You can be as busy or to as you like and the apartments all have great views of the apartments all have great views of the lake. This Brookdale is as close to perfect as it gets.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Child of resident/client
Assisted Living
March 6, 2024
Verified Review
Just what we needed

We picked Brookdale Lake Shore Drive because it was the best cost, had a full apartment with kitchen and staff available for lift assistance. The front desk concierges are extremely friendly and helpful. All staff members have been very welcoming and responsive.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Resident/client
Independent Living
March 1, 2024
Verified Review
A nice place to live

I am happy living here!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Tina J - Industry reviewer
Independent Living
February 17, 2024
Experience

I have worked with the Brookdale team on many levels. The team at Brookdale cares for the residents and their families- I have seen it first hand. Whether you are a staff member, resident, family member or outside service provider - everyone is looking out for each other. As they say “it takes a village” - Brookdale at Lakshore Drive is just that. The services provided are available for each resident based on their Individual needs, which allows each person to live their best life! The community is one like no other - I’m proud to be a partner in Care! Highly recommend!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Marc M - Resident/client
Independent Living
January 16, 2024
Brookdale Lake Shore Drive

Outstanding! Lovely building, great staff, and for once, people who really care about the residents. We are so happy that we found Brookdale for our mother, she is thriving there. The food is also fantastic, really great!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

3

Staff

5

Value for Cost

4


Viewing 1-20 out of 78 reviews

Neighborhood around Brookdale Lake Shore Drive

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Brookdale Lake Shore Drive

Brookdale Lake Shore Drive offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Brookdale Lake Shore Drive 9.5 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (773) 880-2960 to reach a resident at Brookdale Lake Shore Drive.

To reach a resident at Brookdale Lake Shore Drive call: (773) 880-2960



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.