Belmont Village Lincoln Park

I would give Belmont Village LP a rating of 5 ( best) in every category. No place is perfect; but we have been very pleased with the experience we have had the last 2.5 years. Belmont Village is especially good at engaging its residents in a variety of ways , through activities that meet them where they are. My mom is in the memory floor and the interaction and programming is outstanding. No one is isolated. The quality of care and concern for their residents is clear.

My biggest issues are with the Memory care floor and not the overall experience. A bit of a bait and switch. Residence like my Mom who is mobile and fit are never included in the activities for the other residents so she is locked on a floor with no physical activities and they sit on the same room all day unless there is physical therapy. Don't walk them or bring them outside. I would have to pay extra to have them walk. Often pals are just sitting around when they could take some residents to patios or to hear the live music. Been a battle.

Belmont Village Lincoln Park is a nice friendly facility. They offer good care. Cons: Understaffed, underorganized which makes it difficult getting questions answered, including financial.

Staff works well with family members and is very accommodating. Clean and Happy place. Nice food/restaurant style eating. Very friendly clients welcoming new people and making them feel at home. Very nice outside areas

All things being relative, it's a very nice facility. Staff is outstanding and genuinely caring. We had some issues when my uncle was on the memory care unit. He recovered -- his cognitive issues it turned out were temporary, due to a UTI -- and he was subsequently moved to assisted living floor. After the move there haven't been any problems, apart from the theft of some earbuds months ago. I would recommend Belmont Village.

Unfortunately, like many others, we had a similar experience of Belmont Village. The biggest problem is the total lack of organization. The people working there really care about the residents, that is clear, however, the upper administration has changed so many times in recent years that is just became unsafe for residents, as often care plans were conflicting. People just are not able to do their jobs efficiently. The worrisome sight of ambulances there so often taking people away was rightfully scary. We had to move mom into another community and she has thrived every since moving out of BV.

When I brought my friend to Belmont Village I knew immediately it was the right place for her. She was surrounded by people who actually cared. After all it's not everyday you are over 100 years old. In the few months she was a resident of Belmont Village, everyone treated her like she was a member of their own family. You could tell they wanted the best for her. Always helping her enjoy her last few months. I can only hope my daughter finds a place like Belmont Village for me if and when the need arises.

This facility is excellent! It's new and very nice. The staff is wonderful. They are a bit short staffed, but that's everywhere right now. The food is good quality and they have a good variety. They do housekeeping often and do a great job. They also do laundry once a week or more often, if needed. Communication with the family could improve. I have to initiate most of it. I have no problem getting answers, but no one reaches out to me unless I've called them or asked them first. There's a huge variety of activities. I would recommend them to family and friends.

The decision to move our mom into Memory Care was very difficult, but the staff at Belmont Village held our hand at every step. Mom is safer, well cared for, and, in fact, more engaged, since moving in. We are welcome to visit at any time, and we do! The personal assistants are just GEMS! They provide such respectful, compassionate care. Any concerns we have had have been promptly addressed.

I would not send anyone you care about at all to this place. Specifically memory care. The administration, the staff, the caregivers everyone is horrendous. My husband was not cared for correctly and he was left for unsupervised. One day I had to go around and cut everyone's food due to no one being there and taking care of the residents. I had to move my loved one to another community. It was always hard to get a hold of management and there was no response or open communication. They have some special test that they are supposed to do with the residents and my husband did not have this. They also kept him in a chair instead of on his walker and now he is struggling with walking.

The staff at Belmont have been great to work with! We have a family member who is resistant to change and unwilling to take the necessary steps. Belmont has been super helpful with the transition. I've been by once a week for the past 5 weeks and each time the interaction with staff & LPNs has been great. Their observations show me they are taking the time to learn about their new resident and provide comfort and care. The activity coordinators stop by to let their residents know when there are gatherings which help provide structure and socialization.

My mom moved into BVLP [dates removed] after being in the hospital. The staff at Belmont Village, Lincoln Park is outstanding. This is a difficult decision for a lot of families but the staff was and has been extremely understanding and knew exactly what to do. The transition/move in could not have gone better. I know my mother is in good hands. It's a relief to have found such a wonderful facility.

Our dad recently moved to Belmont Village and so far everything has been great! [name removed], [name removed], [name removed], and the entire staff were extremely helpful during what is inevitably a stressful transition process. The community of people is lovely, and they have a great sports lounge on the top floor where my brother and I watched the Bears game with our dad yesterday, along with a bunch of other residents. I feel very fortunate that my dad lives in a place like this.

My mom previously stayed at another facility. She was at 3 different locations at the facility due to several family moves. I am also a medical social worker and have received feedback from numerous patients. Belmont Village - Lincoln Park location is heads and shoulders above the rest. Their accommodations, security and parking are all very modern and so much easier to work with than other facilities, even during the pandemic. The facility looks beautiful and airy. But more importantly the staff are all very eager to please and assist however they can. This alone makes all the difference. There are excellent physical therapy providers, a delicious cafe that serves family/friends, hair dresser and theatre all on site. The nurses, when needed, have been very good, providing superior care. Also, other facilities talk about programming being offered but I rarely saw it happen. At Belmont Village, I see activities going on all the time.

Belmont Village is a premier organization offering assisted living and memory care residences. BV Lincoln Park is well-run, a place where the staff truly works to make every resident’s day as meaningful and successful as can be. Here are the precise sentiments of our Loved One with Dementia: “Everyone here is so kind.” “They (the staff) are very, very nice.” “She (assisting staff) is so gentle.” We hear remarks like this every week. Please reach out to the Community Relations Director if you are looking for a place with high professional standards of care, excellent communication, and a demonstrated caring, kind and respectful environment.

We recently moved our mom into Belmont Village and have had a great experience so far. It was an urgent move, and the whole team went above and beyond to make it happen and provide a smooth transition for her. She loves the staff and residents and couldn't be happier with her new life. Our family can rest easy knowing our mom is at Belmont Village.