Lincolnwood Place

Fantastic staff and team of professionals, caring, supportive, and responsive. Units need a little proactive maintenance, but overall they are spacious, utilitarian, and comfortable. Food is great.

They were very helpful in making a transition from out of state and really were available for questions that came up. I highly recommend Lincolnwood Place to others looking.

Our experience is with the assisted living area of Lincolnwood Place. Almost everyone remembers my Mom's name and greet her when they see her. They are attentive if she does not show up to the dining room. There are some very fun activities every week and it is convenient having a salon on the first floor. When my Dad had to be transported to doctor appointments, the shuttle service worked great. The inside courtyard is very pretty and the whole facility is kept very clean and pretty.

Overall, the two months that my mom has been a resident at Lincolnwood Place have been pretty positive. I think just clear communication once she moved in, with her care plan and introduction to the facility, could've been a little bit better.

I have been pleased with Lincolnwood Place. We all now feel at home in their community.

I was doing the research and helping my cousin find an assisted care facility. She is the one who lived there. She was unable to get out and about looking, so I am the one who made the decision. The facilities were very clean and well maintained. I thought the place was new, but it was in fact 20 or so years old.What really stood out about Lincolnwood was the staff. They have amazingly low turnover. Z plaque in the front entry lists many staff who have worked there over 20 years. Many food service staff have been there over 10 years as have many of the care staff. The "new guy" we worked with had been there 8 years. I would recommend lincolnwood without reservations.

We had a wonderful experience there until after my father died. Our main caretaker was a nurse named [name removed]. After my dad died we tried to do something nice for [name removed]and her crew. The Executive Director [name removed] didn't like it and fired [name removed] after lying to me when she called asking questions. Without [name removed] and with [name removed]I would not recommend Lincolnwood Place.

Services seemed great in the Id pendent area but in the heavy care area it was not as pleasant: staff were often rude and it felt as though residents were just abandoned in front of the tv

My family and loved one have had a great experience with Lincolnwood Place. The staff is competent, responsive, and caring towards the residents and families. Everyone is friendly. We are happy our loved one is here. Overall, this is a community we would recommend to others for their loved ones.

5 stars all the way around! Everyone here was very friendly, they were wonderful as my mom was recovering from surgery. Having custom home care on site to do medication management has been a game changer too. She has a studio apartment which is very spacious and great for what she needs. Mom really likes the food and has been really engaged in the activities that are provided. I would recommend Lincolnwood Place.

Lincolnwood Place was not as well lit, and more worn, but was very competitively priced. It had comparable accommodations to the other communities we visited. But, the more urban, near-north Cook County location was less appealing than the Lake County community my Mother-in-law finally moved into, a short time later.

We picked this community, because of the proximity to my own home & a family friend was a current resident. The facility is very clean and the staff is friendly. However, I find the communication between staff to be poor, response time to resident medical needs are slow -- where protocols aren't even in place to address emergencies, and the food is mediocre with meals (breakfast, lunch, and dinner) scheduled too close together.

I found it very impressive how many long term staff they have (many employees over 20 yr, most dining staff over 10yr). They are obviously a good place to work. Also, it is very well maintained. I thought the building was 5 years old, it's closer to 30

My loved likes the food. We picked this community because it was convient/close, and the completeness of the living options. They can improve on the communication with the move-in process. Other than that, everything worked out fine. My loved one likes the community, and has settled in. Overall, I would recommend to other families.

Lincolnwood place has been wonderful, Mom has a form of dementia that has physical effects as well. While she started off in independent living, it became clear that she needs assisted living and has been getting the extended care that she needs. If there is an issue, someone from LWP calls me and lets me know.

The nursing staff is very good and they seem to be very on top of what my uncles need. They are diligent and pay attention to detail. The apartment sizes are very nice, they were able to get a 2 bedroom so it fit their needs perfectly. Overall it has been a good experience and we would highly recommend Lincolnwood Place to others.

My loved one was in the skillet Nursing facility for a short stay prior to having to be hospitalized. Covid infection is high.There,re some staff that don't care at all some CNAs were rude & disrespectful to the pt & families. The Director of Nursing was unprofessional careless didn't seem to know what is going on The corporation is saving money by hiring Agency employees however they were nicer, Nurses were very nice The skilled nursing would be better if they hired more compassionate, respectful Team player CNA There has been times that I heard residents calling for help outside the parking. Call light never answer by the staff in timely matter. There is a lack of communication between the staff & family The staff have no team work. The social worker seems to be running the facility without support from higher up she seems overwhelmed. Don’t discuss any concerns staff while love one there to avoid retaliation. if you’re ok w no team work, lack of compassion/RudeCNA. This’s it

The place had great high ratings and it was a great tour. However, my loved one was in the assisted living for a short stay prior to having to be hospitalized. My loved one has been in during the pandemic. Some of the staff are very caring. There are other staff that don't care as much as others. The higher up staff don't seem to care, and they didn't seem to know what is going on. It seems like the corporation is saving money by hiring people that are early on in their career. The Executive Director was very nice to deal with. The billing was hard for the family to sort out for a bit. The woman in charge of Memory Care is very good and sweet. The skilled nursing would be better if they hired more nurses than CNAs. There has been times that my loved one's medical supplies have not been replaced in a timely manner by the staff. The staff does laundry and bring it back to the my loved one's room. I wish they would take the time to hang the laundry up for my loved one as well. There is a lack of communication between the staff and family and between the staff themselves.

Lincolnwood Place was the first place I looked at and it was clean and there was no odor when I walked in. They had various rooms for activities and a spacious lobby with lots of seating. The apartments are also a very nice size. His only complaint has been the food. He said there is not much flavor and the portion sizes are small so they could use some improvement in that area. Overall, I would recommend to others looking.