Birchwood Suites Enhanced Assisted Living and Memory Care

Location, property and building get high marks. Unexpected visit revealed patient left in shower and calling for help to be assisted. Dinner finished and multiple patients waiting to be taken back to their rooms. Only 2 visible aides available. Understaffed.

I went Monday 10/09/17 to meet with [Removed] and got a tour of the facility to see if would be a good fit for my mother. I was very impressed with the cleanliness, the well manicured grounds, upbeat atmosphere, the activities and the facility. The staff was very friendly, professional and in tune to the residents. The facility has rehab on site which is a major plus for my mother's needs. While it doesn't have some of the bells and whistles of some of the newer facilities, it has what is important for the residents to be happy, safe and confortable. The suites are updated and clean. The residents are happy and are kept occupied. [Removed]was very knowledgeable and was able to answer all my questions. they are a pet friendly facility which is also a plus. I like the fact that its a smaller facility and communication between my family and staff should be easier. The all-inclusive price and the fact that they deal directly with my mothers Long Term Care insurance is also a plus.

This is a smaller community compared to the other we looked at, but my wife is doing well since her move here. I like it, it isn't too fancy, and its affordable. I feel the staff are very kind, genuine people. They really care about their residents, and even knows all of them by their first name. They have been very helpful, and accommodating to my family. I do feel comfortable with her move to this community, it has provided me a with a peace of mind knowing she is in good hands. This is a great community, and I would recommend it.

My dad is great since becoming a resident. It is a smaller community that is more suitable for his dementia. It is the perfect place for my dad. He has no complaints about the meals and activities. The staff communicate well with me and when I visit weekly, they are more than willing and open to my questions. I absolutely would recommend this place.

The Birchwood Suites was a very nice facility. During my tour, I did not notice anything that needed improvement. The staff was nice and the person who took us around was friendly and knowledgeable.

This was a horrible experience for mom. Mom's room was always smelling and not cleaned. The nurses were not able to take care of mom properly. Mom needed a higher level of care. They had very limited activities for the residents to do. Yet, they would not let the residents go to there rooms. Everyone had to participate all day. We even brought in our own aide and they were rude to her.

The tour was really nice and the people were knowledgeable about the community. The residents were out and about doing things in the community. We just did not think that this was the right place.

The Birchwood suites is a beautiful community. The staff was very knowledgeable. They took me around the place and offered me coffee as well as the meals served there. The only reason we did not go with this community was simply the price.

My mother-in-law really enjoys the cleanliness of this community. The staff from what I've seen is very friendly and attentive. The meals prepared daily look delicious and nutritious. There are plenty of activities available for the residents. I would recommend the Birchwood Suites to a friend or relative.

Birchwood Suites is not a large overwhelming facility which made it ideal for my mother. She needed a place with a homey feel and I cannot say enough about the wonderful care the staff provides. There is a separate shower room which is a negative for mom but I understand the safety concern. Some updating is needed but they are working on that.

We use the Day Service. Things are pretty good there. It's very convenient. They have something going at all times. They provide meals when needed. It seems to be pretty good. They have a lot of people and could use a few more staff. It's very clean, but the parking can be challenging, they could use more room for loading and unloading, and the driveway has some potholes, but all in all I am pleased.

So far so good....the staff couldn't be nicer....especially Elise.....my Aunt seems to be happy.....the cottage is homey....thank you to Jean from A Place For Mom for helping us to place her there!!!

This was a sad place to visit. It was dirty old very depressing. Not a place I would ever consider for anyone in my family.

Nothing but GREAT things to say about Birchwood Suites. The place is homey, the staff are so helpful and friendly, the food is very good and the price is reasonable. We looked around at a lot of places before we found this one, thanks to A Place For Mom who helped us find Birchwood Suites!!! Aunt Pat seems very happy there and that is what matters most!

Birchwood Suites is a nice, friendly place. They are taking very good care of my mother. She participates in all of the activities, she loves them.

Very small, dark and a bit run down. Price is reasonable and includes most things, they do accept medicaid. Not going to pursue this one

The staff was always really good at contacting me regarding anything that happened with my dad or any questions. They were always available to answer any questions and always got back to me promptly. In general the staff was very friendly, helpful, and welcoming.

Mt father in-law stays at the Birchwood Suites in East Northport, NY. the place is comfortable and they offer enough activities. The lady who helped us was nice and friendly. In terms of value, i am not sure, because it has not been a month yet. Other than that, i'd give it 5 stars.

We visited this community when we were looking into care options for a loved one. I thought this was a clean, nice looking, healthy community. Based on what I saw I could definitely recommend it as being worth a look!

Facility was nice staff was pleasant and professional