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Sadly it was the rate lock on the room which made it affordable - that was the main reason we chose Bickford. The staff being great was a bonus. They really do care about their residents.... Read more
Bickford of Scioto is an Assisted Living and Memory Care home for seniors 55 and above. We are a gorgeous community of 61 residents, located in the Upper Arlington portion of the greater Columbus metropolitan area. We reside along the Scioto River and greenbelt, alongside peaceful walking trails throughout green groves and river scenery. We are also just a block away from the Fancyburg Park, which offers 25 acres of tree-lined trails, tennis courts, sports fields, and gardens. Our beautifully lush location is a perfect compliment to our Georgian-style home. The building was constructed in 1995 and most recently renovated in 2018 to modern standards. Whether you are an independent senior looking for simple assisted living or you require a higher level of memory care, Bickford of Scioto is proud to offer individualized attention designed to cater to the unique needs of its occupants. Schedule a virtual tour today and witness all the charm, comforts, and care we have to offer you!
At Bickford we have a variety of choices for living arrangements to meet your unique needs. We offer both one-bedroom and studio units, with wheelchair-accessible features as an option. The community is...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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3.7
Pretty good care facility. Much better facility layout. Much better than the prior facility.
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Think twice. Residents coming the food is cold. communicate isn't is best with the staffing, you send laundry to be clean and you don't get your own stuff back.
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3
Sadly it was the rate lock on the room which made it affordable - that was the main reason we chose Bickford. The staff being great was a bonus. They really do care about their residents.
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4
Response from Bickford of Upper Arlington
February 20, 2024Thank you for taking the time to leave us a review. Please reach out if there is anything we can do or any question we can answer in regards to the rate.
It was a good experience overall but my Mother did not want to be there. We tried out for 2-week respite for a break for me as caregiver.Good recommendation from 'A Place for Mom", I liked the staff; price reasonable.
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Response from Bickford of Upper Arlington
December 4, 2023Thank you for taking the time to leave us a review. We were honored to be able to have your mom as part of our family even if just for a short stay. We are always here when she is ready to move into her own apartment. We wish you a happy Holiday. Please reach out if you need any assistance during this holiday season.
The interaction/communication with the staff has been very good. We picked this community becasue of the cost, and friendly staff.
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Response from Bickford of Upper Arlington
November 19, 2023Thank you for taking the time to leave us a review. We are honored you have chosen us to care for your loved one. Thank you for allowing them to be part of our family.
My loved one is currently a resident at Bickford of Upper Arlington and everything has been great for him at this facility. All of the staff are great. They get to know their residents and really want the best for them. The cleanliness and friendliness are great. The care services and value for cost are also great. I would definitely recommend Bickford of Upper Arlington to others.
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No data collected
5
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Response from Bickford of Upper Arlington
November 16, 2023Thank you for taking the time to review Bickford of Upper Arlington. We are so pleased to hear your loved one is happy and doing well in their new home. We are honored that you have trusted us to care for your loved ones and allowed them to be part of our family.
My loved one was a resident here for quite some time, but we eventually decided to move her somewhere else. The facility is beautiful. It's wonderful inside and a lovely place to be. They have an extra dining room available for families to use. The nurses are amazing. The caregivers are great. But the food is terrible. Absolutely terrible. The chef is 21 years old and very open about her dislike for cooking. Instead of following corporate meal plan, hot dogs are served often. My loved one was served frozen onion rings one night, like completely frozen. It's just an ongoing issue. We had several talks with management about it. Even had a meeting with them. Nothing changed. It's bad enough that I wouldn't recommend the facility to friends and family. I hope they eventually get it corrected, because it's otherwise a great place.
Response from Bickford of Upper Arlington
November 2, 2022Hi, thank you for your honest feedback. We are sorry to hear about your experience at Bickford of Scioto. Please know this is not the standard of care our residents and families have come to expect from us. Will you please call us at 855-256-5200 so we can learn more about your experience? Thank you.
The tour experience was incredible and I have nothing negative to say. The staff were wonderful and so understanding. The atmosphere had a little more of a formal feeling to it and we were looking for something that felt homey which was the only reason we did not go with Bickford of Scioto.
Response from Bickford of Upper Arlington
May 9, 2022Thank you so much for taking the time to leave a positive rating for Bickford of Scioto. I'll be sure to let the team know about it!
Our family had an in person tour and the people were super nice but the entry way just did not have that super welcoming feel to it
Response from Bickford of Upper Arlington
May 9, 2022Thank you for taking the time to leave Bickford of Scioto a review. While it appears we met your expectations in some regard, we are always open to feedback from resident families to help us improve. Please feel free to reach out to us at 855-256-5200 to share your suggestions with our leadership team.
I liked this community a lot but I had to change areas because the loved ones that were close to her were out of town for a long period of time. The tour guide was very nice and were very good and informative. This community was very beautiful but it felt like the memory care was in a small dark area without very much movement.
The meals there are very good, however the communication is horrible that needs to be improved. Our loved one has been there for a couple of months and it seems like we are constantly having to reach out for updated. It usually takes multiple phone calls before we get a hold of someone or get a call back. It seems like the people who are in charge are always unavailable
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3
3
My experience has been during the pandemic. The community has found a way to still have activities to engage the residents. It is a smaller, home like atmosphere. They have caring staff, and a passionate Activities Director. There is a group of staff that is willing to step up and do what the residents need.
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No data collected
5
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Facilities are good -- recently redecorated. Even has an ice cream shop! Staff very friendly. Food smelled delicious. Has memory care unit on one floor.
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My husband arrived at Bickford in August last year following the transition from Sunrise. The "old guard" did not want to make the adjustment and thwarted the change in caring style for the residents. The "old guard" basically abandoned the residents and left to go to another Sunrise facility. The "new guard" is wonderful, caring, fun, attentive and life is so much better as the transition to the "Bickford way" is finally taking hold. The "old guard" continue to make contact with the residents trying to get them to leave Bickford, pitiful and emotionally abusive, seems like an ethical breach. I am glad we stuck it out and my husband is living the good life on the Memory Care floor. Thank you to the Bickford staff, you are wonderful!!
4.5
4.5
4.5
4.5
4.5
Appeared somewhat run down. Seems like there are staffing issues as well. Did not appear to be maintained as well, and there were several vacancies.
2
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2
Response from Bickford of Upper Arlington
May 3, 2019We are sorry to hear about your experience at our community and would like to learn more. Please email [removed] with further details so we may follow up. Thank you. - The Sunrise Team
I found the staff to be very courteous to my family and was always wilingl to help out and assist when they could. The facilty is always clean while visiting and I’ve always found it to have a warm and inviting atmosphere.
3.5
3.5
3.5
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3.5
They went through an ownership transition during our 1st 6 months and things have not gone as smoothly as we would have liked. Mom needed in room food service which was an extra (very nice) but very inconsistent
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3.5
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2.5
My mother was cared for during the day but at night she frequently sat on the commode for over 45 minutes before getting assistance. That is unacceptable. We were charged for a new carpet after she passed; no one informed us of this cost of $700 nor did I ever get an invoice even though I asked for one. There were other issues ie, staff ‘forgot’ to take her for her doc appointment. I was told laundry was included however that meant sheets only. For the high cost, I expected stellar service.
3
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0.5
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0.5
Since Buckford has taken over we feel the care has not been as good. They said they were making no changes but they have including having the family providingcertain necessities. This is difficult for some spouses. Cleanliness of patients and facility have also gone downhill. We have mentioned several things several time but have seen no changes in our case. Not impressed so far
2.5
2.5
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2.5
Our family can’t say enough wonderful things about [name removed] and [name removed] of Scioto. During our tour, [name removed] did an amazing job of educating us about the world of senior living and made us feel very comfortable that they are equipped to take great care of their residents throughout the course of their lives. This facility is very warm and inviting with a really nice homey feel. I would recommend that anyone looking for assisted living in the area adds this facility to their list of places to visit.
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5
See what the neighborhood has to offer and what’s nearby:
Bickford of Upper Arlington offers Studio, 1 Bedroom and Semi-Private. Learn more.
Bickford of Upper Arlington has received an average review rating of 3.8 based on 50 reviews. See all reviews.
Call (614) 457-3500 to reach a resident at Bickford of Upper Arlington.
To reach a resident at Bickford of Upper Arlington call: (614) 457-3500
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4.4
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To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.