Bayshore Memory Care

As a seasoned veteran in healthcare communities, (due to my father) . I find Bayshore to be exactly what we needed. I was incredibly impressed by the care staff and clinicians, as well as the care of my father. Our family is so greatful for the amazing variety of fresh produce, fruits and choices in menu. I absolutely Cannot Thank the kitchen staff enough.Our special THANKS to Valerie, she herself sees to it everyday that the residents are well fed and Happy. Our family is thrilled with our experience. Again THANK You!!!!

I love it all there. There is nothing they could improve. The staff is phenomenal there. The front staff is helpful as well.

I know all about reviews, and all about facilities... Been through it over and over now......... I have never been less optimistic and more disappointed in my life, with a facility, and this is the 5th one I have experience with. This is not a memory care facility--at all. This a 'retirement apartment complex', with meals provided, and medication dispensed by a nurse-if either are required-that is POSING as a memory care facility. Room , board, and meds is what you pay almost $7000 a month for here. Half the residents' families has been required to hire outside help just to make sure the basics are done.....now double the monthly price.....just for peace of mind. That is unacceptable! Don't expect any day to day care with the basics--hygiene, dressing, helping into and out of bed.....etc. The bare necessities required are a disgrace......In addition, they claim to have some famous chef.........I've eaten there 10 times now, and the food is not only not chef worthy, but it is insultingly bad. It's almost inedible, and my standards are low. Why? Because nobody gives a [removed]! (How would you like to have 'stewed canned tomatoes as your side vegetable dish 4 nights a week!? This is not an exaggeration). Far from half edible cuisine. Another lie we were told before 'signing". The food is nauseating, because they figure dementia residents won't know the difference. Apparently all these false promises and incompetence are justified by the offering of daily activities to the residents....... WHO CARES!... if they are doing them while sitting in their own filth. Don't want to get into more detail......but they do things like order Direct TV for the residents' rooms-with hundreds of random channels, and complicated remotes, for people who are incapable of the most basic of human daily requirements......and they expect them to understand that remote control!! Assistance with daily living help is non existent. I have to go there every day and change my loved one's diaper, over and over.....or else it will never get done.......and for the 7K a month they charge. Don't care if they just opened recently--I've heard that one before--and a solid, knowledgeable, experienced company can transgress into a new facility easily, instead of making daily excuses......This is supposed to be an experienced company, who has got everything under control. Instead, it seems as though Life Care Services is only about one apology after another, for a the things most of us take for granted--which should be FIRST on their priority list, and should never have to warrant an apology!.....and they do care about the bottom line of course--making $$. LCS....listen up.....Nobody cares what a nice library/spa you have, if her/his parent is found on the floor every morning, rolling in stool, to the surprise of the clueless staff, who would never have known if it weren't specifically pointed out to them by a family member, who should never have to feel compelled to go there and check and see every morning. A disgrace! This is not the kind of business you handle with trial and error tactics, and learn as you go. Peoples' lives are at stake-from day one! And the the residents....God bless their poor souls, can't even get the very most basic daily living care that every human being is entitled to. In pajamas, soaking wet in the dining room for breakfast, or any given meal, I would hardly call basic care. It's as sad as it is angering, and this place is already worthy of legal interaction. Do not believe what you 'hear', what you 'read', or what fancy paint, walls, new facilities, and decorations indicate...... *A facility is ONLY as good as the PEOPLE who work there.....PERIOD. And it all starts at the top. Huge mistake moving our loved one there, thinking how much better it would be than where she/he cam from. Not even close. This organization-Life Care Services, and those they hire- is/are completely delusional when it comes to what a "memory care facility" is. I wouldn't be at all surprised to hear this is in fact their very first memory care center, and all their alleged experience is only with assisted living facilities--2 completely different entities. Please, check their background, and know what you're getting into before making a decision, regardless of how convenient the location might be. Thank You