Bayshore Memory Care

When my husband arrived at the Bayshore, he was greeted by several staff members. It made [name removed] feel right at home. Bayshore is caring, loving and a safe place for your loved one.

My mother has been at this facility for 6 months now and we are extremely happy. My mother at last is in a facility where she feels safe and that is for good reason as they have security cameras everywhere as well as highly trained staff checking in on her around the clock. The food at Bayshore is really good and Chris is great in putting together functions to get the residents out so they can enjoy life more. So if your looking for a clean,safe professional staff for a loved one this is the place.

After researching homes for my dear wife for a year, I chose Bayshore Memory Care. My homework paid off. She is adjusting well there as i continue to be pleased by the professional, loving care she is receiving. This was the only memory care I visited that I did not feel depressed being there. So many places are very clinical. I wanted a place that could feel more like home. Bayshore has that feel! It is clean, spacious and pleasing to the senses. The staff is experienced and friendly. They are engaging so I don't feel put off. They truly listen to understand what I am saying as one who is part of the Bayshore team. They have never tried to shut me out. They take a very pragmatic approach to allowing family to be involved. Bayshore does not believe in a one shoe fits all approach. I like that. Yet staff knows what they are doing without being a know it all! Very refreshing!!! My wife's doctor is provided by Bayshore and He is outstanding!!! Activities are engaging and interesting. On one activity, a picture was taken that was sent to me. As is said,"A picture is worth a thousand words". Well this picture captured the moment of happiness on my wife's face which translated into peace for our daughters who needed to know that mom was happy. I cannot put a numeric value to all that my wife and I have experienced because you cannot pay for intrinsic value that I have discovered at Bayshore. My wife is my treasure. I want only the best for her. I am at peace that she is right where she needs to be, And last but not least, the food is a joy to eat. I do not take for granted their tasty, well prepared and presented food. What a blessing!!!

Lovely community, awesome location. Very pleased and will use them when needed.

Wow what a great place. So clean and nice. My sister [Removed] and I toured.

Very pleased with this community. Very clean. Nice people. Good rating.

The staff seem to encourage the residents to be active. They are receptive to the residents and are aware of where the residents are. The ratio of staff to residents is great. I feel my mother in law is in a safe environment. They offer a lot of activities. This is a new brighter community. Her room has a high ceiling and hardwood floors. The food seems plain and healthy. I would recommend this community.

Everything is very good here. The staff is excellent and the facility is attractive and well designed.

After touring several facilities, Bayshore was the best option for us. The location, the facility, the staff, the programs, all fit our needs. Now that she has been there for over 2 months, she is doing better than we could've ever expected. She participates in more activities than she ever did at home and the staff gives her the extra attention when we request it. The staff is open to our phone calls, texts and emails, which we greatly appreciate.

What a breath of fresh air, amazing memory care facility! The staff could not be nicer, they truly care for all of the residents. There is always a hug and a kiss when they great the residents, very sincere. I use to hate to visit my mother at her old residence, it was very depressing. Bayshore is totally different, it full of activities bright clean and a beautiful courtyard to visit with your loved one. I highly recommend bayshore Memory care!

Recently, my uncle's dementia progressed to a level whereby he required a facility transition from assisted living to memory care. As a Marine vet who had never been married my wife and I were quite concerned as to my uncle's ability and willingness to transition to a less independent environment. Fortunately, after a thorough review of various memory care facilities in Naples, we selected Bayshore Memory Care for his residency. His transition has been remarkably seamless as a result of the excellent and professional care provided by the nursing, administrative and support staff. Importantly, as a new state of the art facility, Bayshore provides a thoughtful, nurturing and calm environment that has been very conducive to my uncle's successful move to memory care. Many thanks to Alisha [Removed] and her wonderful and professional staff at Bayshore Memory Care.

It is a very difficult decision to have a loved one move into a memory care unit. My wife, age 73, has had cognitive issues for 5 years and has declined over that time. We have had help in our home for 8 hours a day, 7 days a week for the last two years, but I finally was exhausted by the care needed from me in the remaining 16 hours per day. In late August 2016 she moved into Bayshore. Our experience has far exceeded my best expectations. She is content and feels very secure. She has never asked to leave and when I take her out for lunch or dinner she is always willing to return without any resistance. The staff at Bayshore is very compassionate and well trained. They have made her feel welcome and comfortable from day one. There are activities through out the day and my wife is much more stimulated and active than she has been in two or three years. She has a two room suite with a bathroom. We have furnished it with her own furniture and she is quite comfortable there, however, during the day she does not spend much time there since she enjoys the activities. She is sleeping better than when she was at home and I think it is due to her daily activities providing stimulation that results in her then having a good rest at night. The staff has also worked with me to make the transition as smooth as possible. They are always willing to discuss issues with me and there is a monthly support group meeting for family and caregivers. I visited several other facilities and felt Bayshore was superior. The main factor was my comfort with the staff who were very generous with their time and met with me and my family four times before we decided. The facility is new and well designed. There is no requirement to use a house doctor and my wife continues to use our existing GP. I am very happy with the care my wife is receiving and the support provided to me. I would recommend Bayshore without reservation

My dad has been part of the Bayshore Memory Care family since it opened in November 2015. The administration and staff have consistently been supportive and understanding of my dad’s, and our family’s, needs during this transition from independent living to life at Bayshore. The facility has a simple floor plan, soothing décor and lovely outdoor courtyard. There are a variety of activities to keep the residents engaged, and friends and family members are encouraged to attend and participate. Although there has been turnover in the staff as mentioned in other posts, we have always seen genuine care and compassion towards all the residents. It’s comforting to know that Michelle, Emma, Joanne and Ronnie are there to greet my dad with a smile every day. Every person transitioning to memory care has different needs and it’s important to find the best balance of features and facilities. Some places have more bells and whistles than others, but if your loved one isn’t in a position to take advantage of all the offerings, then they are superfluous. Knowing that the staff has real affection for my dad is reassuring beyond words. With the help of the caring staff, my dad has handled the transition better than I could have ever hoped and is thriving in the Bayshore community.

My Mom was one of the very first residents and moved in November 2015. The facility is beautiful, the individual rooms spacious. There are many varied activities. On one visit there was a sing along in the activity room. Everyone was happy and engaged. It surprised me that residents who were unable to talk where able to sing! There is a great ratio of residents to staff and residents are kept busy and together during the day. My Mom is very social and enjoys being with the other residents. The staff is both friendly and professional. Any concerns have been addressed and rectified promptly. I appreciate that the staff is so compassionate in their care and do not treat the residents as if it's just their job.

Horrible facility!!! Don't even waste your time looking. New management team is running it into the ground. I will be moving my loved one out within the next two weeks.

I was hesitant to have my grandma move in due to the negative reviews, at the same time I was thoroughly impressed by what I was seeing upon my "discovery" visits. I wanted to go a few times unescorted to see the daily happenings and found the staff to be very personable, and attentively caring. After introducing myself to the now activity director Chris and a few of the other staff members I realized they held pride in their performance which was a breath of fresh air. My grandmother was in two other facilities before Bayshore over a short time span that proved to be simply unacceptable. Even though we were paying extra for special services, I would spend my visit time changing her clothes, cleaning her, her room, and bathroom. It was arduous, stressful, and I honestly believed she wouldn't survive if I didn't visit. All of that stress is gone. She moved in at the end of March, and the level of care has proved consistently wonderful. My visits are always pleasent even when my grandma is having a confusing day due to her dementia. I always leave satisfied knowing she is clean, well fed, engaged, and treated with love, patience, and respect. Every visit, she tells me she loves the food, activities, and how everyone seems to know her name. I highly recommend Bayshore to anyone seeking peace of mind knowing your loved one is in good hands.

this is a beautiful place and could see my husband being happy here. it is new just opened in November. I will keep this place on my list

This is our third Assisted Living / Memory Care Facility. We couldn't be more pleased. At first we had our concerns and there was some staff turnover but they certainly seem to be working the kinks out now. The new management is responsive, professional, and appear to really care about providing exceptional service. This is a newer facility so it's nice and clean, the food is good, and they've got great activities. Overall, the place is state of the art. It's not the least expensive place we toured but, definitely not the most expensive either. After being there for approximately 6 months now, we rest easy knowing my parent is safe, secure, and being well cared for... that's what's important to us.

The administrative team is weak. Turn over is apparent, no communication, and no support to their nursing staff. Promises made in regards to the care of our loved ones obviously to get our money but no follow through. The majority of the staff are excellent, the few nurses I trust there gave me peace of mind and now they are quitting quickly as they do it all. One particular nurse was amazing. She was bubbly, warm and experienced with my loved one and others and did it all now i hear she has resigned as well. I am highly disappointed as to the lack of communication, follow thru and support. Be careful what they feed you in the beginning it is not what it seems. Look elsewhere for your loved one. Make copies of all your bills and all your payments because they will try to scam you. I heard during a visit with my loved one who resides here that some staff are recently being drug tested and background checked! So who are the people caring for our loved ones? This place is unorganized and shady. I urge you to keep searching and on your tour observe common areas, observe the dining room and observe activities. Tour at meal times to see true view of what goes on. Staffing is a joke. Don't bring your loved one here!!

The management has lied from day one about the level of MEMORY CARE and assistance Mom would receive. They sold me a bill of goods and have not delivered on anything. Five key management positions have turned-over, been dismissed, resigned or otherwise, since opening day - Nov 2015 (first 90 days). The staff and management have failed on all key metrics: dining variety and quality, assistance with meals, respect and adherence to food and dining preferences, personal hygiene, number of showers, baths, etc, toileting on schedule, laundry - putting soiled items in with Mom's clothing for laundry, bleaching or otherwise ruining Mom's clothing- or losing it, using Mom's towels and wash cloths to clean feces from her body, etc.... The food and dining assistance is appalling - it resembles a correctional institution more than a "memory care facility". This facility is managed by one of the largest manage-for-profit firms in the country - Life Care Services - Des Moines, IA - and the owners do not give a hoot what the management company does. They are a robotic, unresponsive and uncaring organization. I have never received a proper response - in writing - to any care concerns or issues from any staff member - local or management company. Do not bring your family member, or anyone else you know to this deplorable facility.