The Fairways at Naples

The Fairways is very attentive to my mom’s care. They always answer text phone calls and help with whatever needs. I need for my mom. They have a set schedule and keep everybody active and make sure that they go to bed at the right time and get up at the right time so there is no late night phone calls.

My family member past less than a month ago, I witnessed several times people not getting treated fairly. Witnessed drinks taken away from residents, I am sure it’s because people not wanting to help with restroom issues, There was a new man that I believe was maintenance that was trying to make a difference doing things to better the place, was very polite and patient with the residents. I am relieved that my family member has passed so I am not having to worry about his care, or people not speaking English, I got tried of requesting the littlest things repeatedly. Soap to wash hands, the TV to work, clothes to smell clean. Room to be cleaned. This is not a cheap place, you are getting fooled by the staff that people care and are taking care of your family member, being feed the same food every week. I hope the state makes a visit and shuts the place down. The manager is rude, and doesn’t appreciate the 1 or 2 good employees that she does have, she should hire English speaking

The management staff are fabulous, the nursing staff is great l, they have taken excellent care of finding the correct balance of psychiatric meds so that she is calm and happy, but not too lethargic and not combative. The price for care is well worth it.

I would highly recommend. Picked it because was very clean and staff seemed really nice. Very clean good food and very kind staff. Dad is very happy there.

The facility is bright, beautiful, and clean. The food is really good. The staff are competent, friendly, and accessible 24/7. Nothing is perfect and there's the odd glitch-but the staff will work with you to sort things out. The only issue, a small one, considering, is that stuff can get misplaced or lost--glasses, shoes, that sort of thing. They generally turn up but not always.

By far, the best memory care facility we have ever witnessed, and we have witnessed several. Our family’s perspective comes from spending several hours a day in memory care with our mother at a several facilities. This has allowed us to see the day-to-day care for ALL of the residents. At Fairways, each member of the senior leadership team is actively involved with the residents and cares about them as a devoted family member would —with noteworthy patience, compassion and dedication toward each resident. We have seen them dedicate personal time going far out of their way to support residents. They have two inviting terraces rimmed with flowering plants and an herb garden. Fresh herbs are one of many things that they do to make the food not only nutritious but also appetizing. If a resident really wants something else to eat, they actually try to accommodate that wishes. No, they are not perfect, but they are the closest we’ve ever seen.

We placed Mom at The Fairways one month ago. It was a difficult transition for us and Mom. Prior, she lived home with Dad. After one month with this caring and attentive staff , we can say that Mom is transitioning and progressing in her new home at the Fairways. We love the smaller environment at the facility. Everyone knows Mom and all the staff is aware of her quirks. The entire team , including the directors, dove in to help mom transition. The staff is attentive, caring and is great with communication. We visit Mom often and feel like the leadership team and staff are an extension of our family caring for mom. Thank you for all you do with supporting our family.

My mother has been in multiple care facilities since being diagnosed with Alzheimer's seven years ago. This is the first place we have been where it seems like the entire staff cares about each resident. I highly recommend that you check it out if you are looking for a memory care facility.

What sticks out the most about Fairways at Naples is that the facility is very clean. Staff is also helpful and kind. The rooms are private. They are small but comfortable. The bathroom is good size. I would recommend The Fairways to others, Dad is very happy there and they take great care of him.